Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.74

4.7 Rating 962 Reviews

94 %

of reviewers recommend Pretty You London

4.7

Based on 962 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 18th October 2024

June Nelson

Pretty You London 5 star review on 8th October 2024

Lynne Walker

Pretty You London 5 star review on 16th May 2024

Teresa Maynard

Anonymous

Anonymous // 01/01/2019

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“The website is easy to navigate. They were delivered in good time and came in a pretty bag. I was very impressed with the bag as minimal packaging but secure.”

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“I'm really happ about the quality of the Nightshirt, which is super, soft and cosy. I really recommend :)”

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“Not happy at all. This is twice now I was sent the wrong sizing Somehow once you’ve ordered the order changes in the computer, and when I did my first order couple months ago it cost me $150 to return them to you. They had me take a video to prove what was going on. I’ve never heard back from anybody. Terrible customer service !! can you please make sure I didn’t get charged twice for the blue one this time I ordered a 12 and they sent me an 8 - too small- I now have the 12 so I want to make sure I’m not charged twice. As this is the second time you’ve made the mistake I will not be sending the wrong order back in the post, as I said last time it cost me $150. Disgraceful with no Offer to make my life easier They said I would get credit when I made my next order. Well I ordered last week and no credit was applied.”

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“Very good quality warm pyjamas which arrived promptly. Thank you.”

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“The pyjamas are gorgeous. The quality and the fit are perfect.”

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“Great product, pajamas are so comfy and of great quality. Love the idea of reusable packaging.”

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“Beautiful, comfy slippers. Packaging they came in was eco friendly but also cute. Quick delivery - very pleased with my purchase.”

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“I highly recommend using Pretty You London. The item I ordered was despatched the same day and I received it the following day (even though I didn't choose next day delivery). Very impressed with the service and I loved the item purchased.”

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“Love it. Perfect!”

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“Everything is amazing quality!”

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“Packaged very well and quick delivery”

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“Great brand, lovely quality”

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“Delivered very quickly. My 3rd item in bamboo won't buy anything else in future. Good quality and washes well”

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“The size guide is not correct. I suggest ordering your normal size, 12,14,16 etc. the measurements in the size guide led us to ordering a size up which was massive. Quality good, as expected. Error with exchange meant 2 items received with a further return to do. Hopefully we will get there in the end. No tag to lock zip of returns bag included?”

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“Delivered on time ....what else to say I don't know.”

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“Really gorgeous pyjamas smart and luxurious material I'm a super happy customer thank you very much 😀”

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“Wonderful service absolutely beautiful snoody I now have two so cosy and warm and so beautifully made I can high recommend”

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“Received slippers within a few days, nicely packed. Good service.”

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“Great mix of products .”

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“It is an easy website to navigate, and it was a huge bonus that the items I wanted were in the sale and available in the size I wanted. Delivery was speedy and items were well packaged in a bag that can be used again.”

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Pretty You London is rated 4.7 based on 962 reviews