Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.74

4.7 Rating 1,065 Reviews

94 %

of reviewers recommend Pretty You London

4.7

Based on 1,065 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Pretty You London 5 star review on 3rd January 2025

Renee Alvarado Martinez

Pretty You London 5 star review on 31st December 2024

Anonymous

Pretty You London 5 star review on 30th December 2024

Anonymous

Anonymous // 01/01/2019

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“Very easy company to deal with”

Helpful Report

“Love the bamboo pyjama set, soft and cosy. One star off for bottoms being way too long (even with long legs) so have to roll elastic twice not to trip on them. Otherwise would be 5 star!”

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“I buy regularly every Christmas presents of your slippers and they are always gratefully received as they are special-this year being my biggest purchases BUT this year I was extremely disappointed when I tried to find/buy the slipper bags that make up the finishing touches to the slippers without success!?! What I don’t understand is Why you have withdrawn these with no explanation or replacements??? Can you explain Why please 🙏 Thank you”

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Hi there, Thank you for your feedback regarding our Cotton Gift Bags, we're so sorry you're disappointed that these are no longer in stock, we sold out much quicker than anticipated and we're currently updating our branding on the bags, so will have an updated & improved version in the new year. Thank you for being a valued customer, we often see your orders come through and enjoy seeing which slippers you choose each time! Have a wonderful Christmas and we hope to have the bags back for you soon. Kind Regards, Phoebe

“These pajamas are so comfy and fit really well. I have been searching for ages and so glad to have found Pretty You; Iwill definitely be buying more!”

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Thank you so much for your lovely review. We're so pleased you have found your perfect PJs! Kind Regards, Team Pretty You

“Excellent quality looks fabulous very cute”

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“Absolutely no issues ordering from them. Packages arrive ahead of schedule. Second time using them, they don’t disappoint.”

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“Great service. Easy navigation of site, plenty of choice, great reduction offer and speedy service. Arrived prompt and gorgeous slippers - Dolly in grey”

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Hi Nicola, Thank you so much for your lovely review, we really appreciate it. Our Dolly slippers are definitely a firm favourite in the Pretty You office too! Many thanks again, Team Pretty You

“I great company to deal with, my second time buying clothing from here & had no problems. Quick & efficient service.”

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“The bamboo pyjamas are absolutely first class. They are warm and so comfortable. I have just received my second pair!”

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“I always look forward to the arrival of my comfy new slippers. The eco friendly packing is also a great addition too.”

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“Look fab - hope the recipient will like them too”

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“Beautiful fabric lovely and soft on your skin wash great only one downside they are a little expensive but they were a treat to myself and yes I would probably send for another pair but maybe wait until there is a discount code”

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“Great quality products and service”

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“Love my new slippers perfect for a cosy evening in and glamorous to wear if we have friends over. Arrived really quickly couldn’t be happier 🤩”

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“Best slippers ever, absolutely a go to pretty you!! Quick delivery great quality and of course beautiful slippers…. Thanks pretty you London”

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“Quick delivery and comfortable, good quality and very comfortable pyjamas. I washed a couple of times, they seem to wash well so far. The only minus is that I think that the prices are maybe a bit too high. Would love to see more items on sale, I will buy again.”

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“Lovely site wanted something nice for a present, love the labeling and it was very easy to order with quick delivery.”

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“Gd sale price. Gd quality.”

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“I must share this with you! This company stands by their products and offers great customer satisfaction. They went above and beyond and superseded my expectations! I highly recommend shopping on their site. Oh and the slippers are extremely comfy and true to size. Delivery was satisfactory! But I can’t stress enough on the customer service! Very impressive! Thank you to Lou and the rest of the team.”

Pretty You London 5 star review on 11th April 2022

Helpful Report

Pretty You London is rated 4.7 based on 1,065 reviews