Pretty You London Reviews

Name: Pretty You London
Address: Danielle House, Danielle House, Manchester
Rating: 4.70

4.7 Rating 1,268 Reviews

92 %

of reviewers recommend Pretty You London

4.7

Based on 1,268 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Returns Process	Easy

About Pretty You London:

Pretty You London is a women's luxury fashion brand with a focus on slippers and nightwear.

All of our range is easily recognisable as PYL. The foundation of our brand is our slippers which are unique in design. Finished with diamante embellishments, using the highest quality materials, we are experts in finding a style for any lady.

The perfect gift for your loved one or just a little treat for yourself. When you buy a Pretty You London product, you invest in more than just that; you invest in your time. Get lost in luxury as you relax in our pyjamas and slippers.

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“It’s a shame the nightie didn’t come in the correct colour.”

Helpful Report

“I bought the bamboo short set and longer winter pyjamas. Both are so comfortable and soft, I wear them almost every night. However, they don't hold up very well from the use and from washing on the gentlest of cycles. The buttons are coming off the shirts and there's slight bobbling of the material. If PYL would invest in making the pyjamas a little bit more sustainable, as in long lasting, I'd definitely buy them again. Thanks!”

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“Pleased with bamboo pyjamas for my daughter. Prompt delivery. Had hoped for 10% discount on my first order with Pretty You but found no way of applying at checkout.”

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“The items weren't for me but the customer service was great”

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“The shipment was slightly delayed, and I wish they came with less packaging (too much plastic). Though, overall, I'm satisfied with the two sets of short bamboo pyjamas I ordered. They have helped me sleep better. However, I find the manufacturing process/quality assurance could be more stringent with the loose threads found on clothing.”

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“Love the fabric of my bamboo cream short set pjs , just need to order next size up as come up a size smaller”

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“Smart soft pyjama set.”

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“Lightweight comfortable. Nice. Would buy again.”

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“Website was easy to navigate; items arrived quickly; & are good quality & comfortable to wear. They also look good!”

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“Love these pjs! Delivery was really quick and everything looked as it does in the pictures.”

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“Lovely and soft!”

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“+ Good quality - long delivery”

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“Very happy with my items, beautiful and great quality. For the price range I did expect it to come beautifully packaged rather than just placed in a dull grey delivery bag so I gave 4 stars as I felt it took some of the luxury away.”

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“First time using the website but slippers I've ordered from other sellers have been great.”

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“I have three pairs of these pyjamas and they are so comfortable. The fabric is very soft too, the colours are lovely. I do have a gripe though, after several washes (washed according to instructions) they have piled (bobbled)and that is why I have given the pj's 4 stars. The fit is spot on and I have received compliments from my family when wearing them.”

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“Initially, getting the desired colour for the items was a problem. All alternatives suggested we’re out of stock. Only after we had almost given up was an alternative colour suggested, which although not ideal, was acceptable. Shows rather poor stock control and lack of knowledge of Which colours are popular and likely to be sold out.”

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“Quite nice, though the lace came apart from the body the first time I put it on and I had to mend it. All in all nice fabric but very very expensive.”

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“Lovely cosy loungewear.”

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“I bought these for wearing around the house as I work from home, and my feet get cold when sitting at my laptop for long periods. They look very cute, and are very warm, so serve the purpose. There is just one downside to them, after wearing for two weeks with socks each time, the furry insole has flattened meaning that I can now feel the rubber patterning of the sole. I have had to buy some fleece insoles to add padding to make them more comfortable. Service from Pretty You London was great, from ordering to receipt.”

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“Love the bamboo pyjama set, soft and cosy. One star off for bottoms being way too long (even with long legs) so have to roll elastic twice not to trip on them. Otherwise would be 5 star!”

Helpful Report

Pretty You London is rated 4.7 based on 1,268 reviews