“I was very disappointed to learn that in addition to paying for the RETURN of an item, the customer is also responsible for the shipping out of the item.”
“I am happy with my sunglasses. The price was very good and the delivery was very quick. But when they arrived there was fingerprints all over them. Other than that I was happy with the service.”
“The frames were lovely but a screw came out of them that connects the frame to the lens, and when I looked into the spare parts supplied with the frames this part was not there. I did contact you asking for this part to be sent, but the wrong part was sent, so I contacted you again. You then asked me to send my glasses in the post to you, well if I had done this I would not have any glasses to carry on using, so I decided not to do this and told you so in an email, and that I would not bother about the spare parts as it was too much trouble trying to get them. On the delivery of the frames this was excellent, and the price was very competitive and the frames themselves look good when worn.”
“I ordered 2 sunglasses
I received only one and they refunded the money to me but I ordered it outside the country so it cost me
The service was good and they responded fast”
“Frames were preordered, I had waited for 20 days . It was unpleasant .
Aramex was extremely bad, parcel reached Kuwait on 3 days and it took Aramex more than a week to deliver it to my home. Fedex is expensive.”
