“I ordered my gucci sunglasses last year and I find it loose when I wear it. I contacted them if there’s any way that they can tighten it for me. They sent me a return label, Royal mail collected it and just yesterday, I received my sunglasses fitted perfectly. Excellent customer service. They are in contact all throughout the process. Thank you Kim and Rachel.”
“One of the most beautiful sites for selling medical lenses and glasses, fast communication, high-end customer service, and an answer to all the questions that may arise in your mind. In short, a great site that I recommend buying from without hesitation.”
“Slick and spot on service with Pretavoir.
Constant info re postal situation and oh such style in the packaging of one’s’ goods. This company impresses me hugely which makes such a change from the norm! Thank you to all concerned. Sue,”
“The Cutler and Gross sunglasses are gorgeous and beautifully made, service from Pretavoir was excellent, I received the glasses the following day after ordering.”
“So easy to order, I just uploaded a picture of my prescription and the glasses are gorgeous. Quick delivery and about 1/2 the price the opticians quoted!”
“Customer service was excellent , I received the product right on time no delay , I should have asked DG 3276 -502 not 504 , anyway it is my fault and I don't want to bother you about it , hopefully it will fit nicely . I am very happy about the frame . Next time when I reorder DOLCE & GABBANA DG 3276 , I make sure that I write size 502 .”
“Ordered and delivered in a very efficient manner. More than happy to have received them within 3-4 days (Glasgow to Melbourne). Everything asked for was in parcel. Compare this to local delivery which is taking a couple of weeks to get from one side of Melbourne to the other.”
“I was always skeptical of using online services for my prescription lenses but Pretavoir has definitely changed that. I was able to order the glasses on to try at home and then return to get my prescription fitted. The service was easy to use, fast and their customer service team kept me updated throughout - highly recommend.”
“Dear Pretavoir,
I just wanted to let you know that the glasses are here I am so happy with the service and glasses themselves.
I’ve had a couple of bad experiences ordering glasses online and it’s been a disaster; buying from you has changed that and now I will always order from Pretavoir.
I can’t believe how easy and quick the whole process was and I am so happy I bought from you. I ordered the glasses on Easter Monday and they were dispatched on the Friday. They arrived on Saturday. So quick; and my prescription is very strong.
Thank you so much!”
“Excellent company, good service and swift delivery. Sunglasses arrived within a couple of day after placing the order. Interesting price, packing very professional.
Next sunglasses will for sure be ordered at Pretavoir”
“Excellent communication and service. Easy to order and very quick delivery. My glasses were nicely packaged and I am extremely pleased with them.
Will definitely be ordering another pair in the near future.
Would highly recommend.”
