“I am very satisfied. There were some problems with shipping due to customs, but the customer service was always immediately helpful. And they also had a lot of patience. I will definitely order my next pair of sunglasses here again.”
“Honestly could not be happier. Ordering an imported product, you need to have some trust - my glasses were delivered in perfect and safe condition. I'll buy again. Thank you :)”
“I was so pleased with my new designer frames, I decided to order two pairs of my older glasses for re-lensing.
The dedication from the whole team was quite exceptional, furthermore may I say a heartfelt thank you to Martin M ( Dispensing Optican ) for he’s kind help and Propessionalism.
Richard Price
12 August 2024”
“Didn't deliver my glasses, then refused to refund while they sort out their own problem with their delivery company. Still £110 out of pocket and pretavoir don't seem interested whatsoever”
“Brilliant! Superb service 10/10… I used Pretavoir for the first time to purchase a replacement frame for a pair of specs that were broken where I just needed to replace the frame rather than the lenses. They have been amazing! Sean and Ashley have been helpful and kept me up to date throughout and delivered the frames at 20% cheaper than I would have replaced them on the high street. Thank you again”
“I’ve placed place a few orders this year and have always been very pleased with the service and products. Good communication and flexibility when making a purchase. Hope to do business again soon.”
