“There were some problems with the delivery but Drew at Pretavoir was very helpful and worked to get these sorted as soon as possible, updating me at every stage of the process.
Thanks Drew for your excellent service!”
“If you are thinking of buying your new frames or/and having new lenses from them just do it. Great service from start to finish. My new glasses are the best I have ever had in both frames and Ziess lenses. I am a very happy customer and will use again for sure.”
“Managed to purchase a pair of Tom Ford glasses that I couldn’t find anywhere in the shops (for significantly less money than they would’ve been had I found them in a shop). Would use again.”
“Pretavoir provided the best service ever. Awesome customer service and very professional and very helpfull. Quality service with affordable price. I never had this kind of service anywhere.”
“Great customer service, really on the ball when there was a problem with the courier and very supportive. The frames are fab and I love them - very good private as reduced as well. Will definitely return as had great range more styles than elsewhere of high end style I was particularly looking for - would absolutely recommend. Particularly like the option of buying frames and getting lenses elsewhere.”
“I have been searching for many months to find replacement lens for a specific size & color of Porsche lens. To find you by accident on one of many on-line searches was amazing. You made it extremely easy for me to find the size and color I wanted and the order was one click by using paypal! The shipping was quickly done and I received my lens in less than a week after placing my order.
The lens fit perfectly too!
Thank you again from a very happy customer!
Cheers!”
“Am a regular customer as I have a collection of sunglasses / glasses (prescriptions) and the glasses are brilliant, customer service is on point !! The fact you can buy a frame try it if it suits your face and return it is great.
Glasses at very good descent price. Will never buy glasses from a high street store again.
Don't even have a doubt if you want to buy the glasses just buy them all legit.
Thanks again”
“Unfortunately my new frames had been damaged when the lab put the lenses in. I contacted Prevatoir and they were really apologetic and helpful. Jenny specifically took the issue seriously and went out of her way to oversee the return and replacement process. Whilst I was disappointed that my first pair had been damaged I was pleased with how well they responded and resolved the situation.”
