“I came across the website by accident and was looking for somewhere where I can order some glasses to try from home and Pretavoir offered all of that !! Very good costumer service also.”
“Customer service is first class - very efficient. Unfortunately, the sunglasses were returned, not suitable. Returns are easy and a refund was processed promptly. Wouldn’t hesitate to purchase from Pretavoir again!”
“First rate service, all the staff extremely helpful and efficient and they quickly return my glasses. The crystal glass lenses are very very good. I’m very impressed.”
“Must say how brilliant and excellent customer services you have … 5 star!
I recently purchased some glasses with transitions and Essilor crystal Hr lenses and very happy with the price.
The glasses arrived just after a week but to my surprise the glasses frame I chose was bigger than my existing glasses my bad on this.
So I phoned and spoke the Rachel and she immediately helped by saying the lenses maybe able to be cut down so I selected a slightly smaller frame and returned the original frame back unused.
One week and a bit later I have the newer pair and they are just right I am and so happy that I chose to buy from Pretavoir and that your team were able to recut the lenses. It’s so re asssuring and highlights the exceptional service provided by you. aA big thanks to all involved David Smith”
“When I found that the pair of sunglasses I wanted on your website were out of stock I requested that I be notified when back in stock. I have done this many times before at other retail websites. I have rarely heard back from anyone. To my surprise you wrote back quickly to tell me that you would search for a pair from your suppliers. Within a week or two you wrote again to tell me that you were able to get them back in stock. This is, in my opinion, exceptional customer care. Kudos to you! I also, by the way, love the sunglasses!”
“Excellent service, price and product. Two day free recorded delivery if you sign up for news letter, we sit easy to navigate.
Would certainly recommend using.”
“I’m hoping that I can get 20% discount on my next purchase because technically I should have got an extra 10% because it was my first time to purchase from Pretavoir,
Fashion eyewear did it to me.
If you do so I’m going to purchase another Cartier
Thanks”
“I’m hoping that I can get 20% discount on my next purchase because technically I should have got an extra 10% because it was my first time to purchase from Pretavoir,
Fashion eyewear did it to me.
If you do so I’m going to purchase another Cartier
Thanks”
“Quick delivery to Aus (better then Australia post lol)came in 4 days.
Love my Gucci Sunglasses, Packed really well and even colour match all the wrapping to the case which gave it a personal touch. will buy again .”
“Purchased Oakley wingfold frame. I wanted Blue. However due to supplier issues there was a considerable wait. I rang and asked for an alternative,I selected gray. I was told it would be a week
Indeed it was delivered on a Sunday. Really well packaged. I am delighted at the quality of this frame. I was kept in touch through the process, a little longer than I wished for. However the wait was worth it. A truly delighted customer. Many thanks. Gary”
“I ordered 2 sunglasses
I received only one and they refunded the money to me but I ordered it outside the country so it cost me
The service was good and they responded fast”
