“I ordered a pair of women’s rayban sunglasses for next day delivery and they arrived promptly the next day, very well packed with case and cloth. The glasses are perfect, I love them. I would definitely recommend Pretavoir.”
“I LOVE this company! I have been ordering glasses through them for years (back when it was 'GlassesNow'). Everyone i have ever spoken to on the phone have always been extremely helpful and professional. I had my latest experience yesterday where i made a very last minute order of two glasses and have just received them under 24 hours later. They took the time to answer my queries and delivered beyond my expectations. Whilst the low prices are amazing, dealing with the wonderful staff is what keep me going back!”
“Delivery was on time :-) fast and effective service, Tom Ford glasses came well packaged :-) you're customer service is excellent and I'll definitely use this company again :-) thanks so much!”
“Incredible price, stylish packaging and great service. My frames broke after a few months. In my head I regretted having bought them from an online only store. Pretavoir were easy to contact and dealt effectively with the issue quicker than when this happened to me a few years ago in a high street branch. Great service, quick, good value and even comes Stylishly packaged !”
“I buy many things from all over the world to turkey, but i didn't get in my hand any of them in 24 hours. I paid my beautiful silhouette wednesday 14pm and i get it thursday 15pm. this is extraordinary. you're awesome, thanx”
“I would like to take a moment to say a thank you to the team for such a nice packaging and delivery experience of my sunny.
Fast delivery to Sydney, Australia.”
“I had never ordered glasses online, let along out of the country, so it was with some trepidation that I began the process with Pretavoir. After Lynsey (sp) pointed me to a website for basic measurement info, I went ahead with my order. Every question was answered, and when I had to make a change to gradient (your country uses "graduated" ;), the appropriate refund was promptly credited.
My eyeware arrived yesterday, and I just love them. I've wanted a pair of ivory sunglasses for years, and your site was the first one I found the perfect pair at a great price! I couldn't be happier.”
“Really great personalized service from Lia, who helped us with our order, then with our order of lenses and finally helped us track the shipment of the final glasses to our home in Warsaw, Poland. A pleasant and well handled experience from A to Z.”
“My order arrived on time, beautifully packed and included a free gift.
The Ray Bans were exactly as described and were a great price.
I will definitely use Pretavoir again.
Great customer service, thank you.”
“Excellent service from Start to finish.
Very helpful staff and fast delivery.
Products sold are very competitive in the Marketplace.
Great Company to deal with.”
“This store deserves 5stars for every single reason, particularly excellent customer service, wide range of luxury optical frame and the very fast reliable service. I used to shop in other website like Fashion Eyewear but their service went down the hill and most of frames require 6-8 weeks of waiting?? Who have time for that? If I can buy luxury frames, I expect next day and prompt delivery as luxurious service and pretavoir ticked all boxes. I’m very impressed as 95% or more frames, even my favourite Chanel & Prada brands, are available next day delivery. The frames are pristine and genuine! The live chat is incredible and they do care a lot about customer, even follow up by message after order. I can’t fault this store in anything. Highly recommend this store to everyone!!”
“I don't recommend at all. I ordered for the fist time. Wasn't happy with the quality. They don't have free return and the customer has to cover the return cost. I received an email from them saying they put my comment offline because it might affect their reputation. They don't value genuine feedback.”
