We're truly grateful for your continued custom and are pleased to hear that you find consistent value and service in your purchases with us. Your experience as a repeat customer is very important, and we thank you for your trust in Pretavoir. We look forward to providing you with the same level of service in all your future eyewear needs.
With kind regards,
Pretavoir
We appreciate your feedback on our service, especially regarding the updates we provided for your back-ordered item. Ensuring that our customers are informed at every stage of the delivery process is a priority for us, and we're glad to know everything met your expectations. Thank you for acknowledging our efforts to maintain high service levels.
With kind regards,
Pretavoir
“First time I've ordered a pair of glasses online rather than going to my local opticians. As I have a rather complicated prescription I was sceptical as to whether it would be correct, but it was bang on! Very happy with my new glasses. 👍🏼”
We're pleased that you chose Pretavoir for your first online glasses purchase, especially with a complex prescription. It's wonderful to hear that your glasses arrived accurately and have met your expectations. Your confidence and satisfaction in our service mean the world to us. Enjoy your new glasses, and we hope to assist you again in the future!
With kind regards,
Pretavoir
“The whole service has been perfect. Excellent communication from the team. Glasses came in good time for me to try on and return for my prescription to be added, completing the information around this was simple. There is a wide range of glasses to choose from as supposed to my local opticians and good value for money.
Will definitely be using pretavior in the future”
We're truly grateful for your comprehensive and positive feedback. It's reassuring to know that our communication, the timing of delivery, and the ease of our service process met your standards. We're also delighted that our selection and value stood out to you. Your decision to continue using Pretavoir for your future eyewear needs is the highest compliment we could receive. We eagerly look forward to serving you again.
With kind regards,
Pretavoir
“I found Pretavoir while searching for a specific pair of sunglasses. Very easy website to navigate and order from. The price was the cheapest online and delivery was very prompt. Don’t need to return the item as I’m very pleased with my purchase. Will use Pretavoir again for sure. 5 stars.”
“Super fast and efficient service. Needed ski goggle inserts and also change to high prescription specs and sunnies urgently for son’s last minute ski plans. Posted Lindberg frames up for new super thin Zeiss lens. New Ray ban sunnies also with prescription lens. Highly recommend.”
“Excellent product, price and customer service.
Ordered Tiffany frames on pre-order. Frames were delayed by the manufacturer to Pretavoir. I was kept fully informed via email and given the choice of waiting, choosing another frame or full refund. Pleased I waited - they’re fantastic!”
“Nightmare do not buy it’s a scam!
Nightmare! Do not buy here! I’m from USA! They sent me empty box without glasses!!!! When I asked for help right away, sent the photos of empty box they sent me, their answer was very arrogant and they said that they can’t help me. Disgusting service. I spent thousand of dollars for this scammers! Stay away from them!”
Hi
As we have replied on multiple other review sites you threatened to leave reviews so this is not a surprise. However our position is clear. We packaged and sealed your product and have evidence of this. You received an untampered package and then demanded a refund.
Pretavoir
