Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,622 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,622 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I thought the ‘hamper’ was going to be a hamper and not a cardboard box. I ordered this as a Christmas present and it’s just not presentable at all. I also though the products would be larger than they are but they are really small so I’m quite disappointed!”

Helpful Report

Posted 3 years ago

“When I called back to ask a question the gentleman I spoke to was very slack and unhelpful. Trying to get me off the line with no interest. Not impressed at all Lynette Lancaster”

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Posted 3 years ago

“Nearly sent it back as the hamper was in a flower box”

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Posted 3 years ago

“You should be able to filter by price, so not that good of a site.”

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Posted 3 years ago

“No much for the money the picture looked good a was disappointed when opened box 😳”

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Posted 3 years ago

“I cannot understand how you can call this a Family Hamper. The contents are undersized and lacking in appeal. The carton of tea contains 6 tea bags! Through the wrapper, I can tell that the bar of chocolate is broken and the other contents would certainly not go round a “family.” The hamper basket is presentable but at the price charged, plus postage, with that money I could have filled this hamper with really quality goods. This is to be presented as first prize in a charity raffle on Tuesday - if we had more time to create our own hamper, we would. Really disappointing all round.”

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Posted 3 years ago

“Not good. Arrived 9 days early.”

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Posted 3 years ago

“One parcel turned up one didn't.”

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Posted 3 years ago

“Whilst the price of the hampers was competitive the after service has been absolutely shocking. I booked a delivery for yesterday, nothing was received and I had no communication from anyone either. These were meant to be gifts to be awarded at a Sales Meeting, which I was unable to do as I had already left for the meeting. They were eventually delivered to a “safe place” today but I was only told this when I chased where my delivery was.”

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Posted 3 years ago

“Impressed with the delivery and communication, however, very disappointed with our 10 hampers we ordered to send to customers. The quality of the basket they are presented is shocking, I wouldn't be surprised if you got splinters from it as there are loose pieces of wood. The overall presentation of the hamper was also very disappointing, lets hope what's in them tastes amazing to make up for the low quality presentation.”

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Posted 3 years ago

“I am not very good with computers, and found it quite frustrating to use”

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Posted 3 years ago

“The packaging was a bit dissapointing from the previous buy . four years ago.the previous gift came in a nice leather case.”

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Posted 3 years ago

“I know it was only a £20 fruit basket , but it really wasn’t impressive £5-£8 of fruit in it maximum. Very disappointed.”

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Posted 3 years ago

“Can't say any more than underwhelming and overpriced.”

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Posted 3 years ago

“The contents of the hampers are truly underwhelming, particularly for the price. Ordered a number of hampers on one order, to the same address yet had to pay delivery on each hamper. Disappointed purchase”

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Posted 3 years ago

“I was disappointed with the presentation. It came in a cardboard box with the fruits hidden. I ordered a fresh fruit basket to brighten someone’s day and expected it to come in a basket with clear wrap with the fruits visible but it didn’t. Just be mindful. It arrived as planned.”

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Posted 3 years ago

“I had no tracking link on the delivery day, as mentioned in the confirmation email, and the gift got sent without the cake!!! What's the point of offering this option when you let people down and you make them pay for a full package!?”

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Posted 3 years ago

“Didn't get fruit hamper I ordered, looked nothing like the pictures, complained & got nowhere, wouldn't use company again awful. Def not value for money appalling.”

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Posted 3 years ago

“I ordered the Summer Gift basket. It appears to come in a hamper, with a lid, with "two bottles of wine". It arrived in a plain, open basket, and the bottles are small, not full-size. Unfair marketing, I think....”

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Posted 3 years ago

“Was supposed to arrive on 17th June but still waiting for an email update 4 days after the due date. I understand father's day will be busy though.”

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Posted 3 years ago

Prestige Hampers is rated 4.7 based on 33,622 reviews