Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,617 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“As previously experienced, quality of produce excellent. I have used before and will use again. Unfortunately hamper was delivered a day later than I had requested so gift was not received on due anniversary date. 😔”

Helpful Report

Posted 8 months ago

Dear Angela, thank you so much for your 4-star rating and for taking the time to share your feedback about Prestige Hampers. We truly appreciate it! We are thrilled to hear that, as previously experienced, you found the quality of our produce excellent. It's wonderful to know that you have been a previous customer and will continue to choose us in the future. However, we are genuinely sorry to hear that the hamper was delivered a day later than your requested date, causing the gift to not be received on the due anniversary date. We understand how important timing is on special occasions, and we apologize for any inconvenience caused. Your feedback is invaluable to us, and we will make every effort to ensure timely deliveries in the future. If there's anything else we can assist you with, please don't hesitate to reach out to us. Best regards, Katie

Posted 8 months ago

“Went very smoothly, the hampers arrived on time and were very much appreciated.”

Helpful Report

Posted 8 months ago

Dear Malcolm, thank you so much for taking the time to rate Prestige Hampers with 4 stars! We truly appreciate your feedback and support. Thank you once again for choosing Prestige Hampers. We hope to have the opportunity to serve you again in the future and provide you with an exceptional experience. Warm regards, Tom

Posted 8 months ago

“Easy to deal with from the other side of the planet”

Helpful Report

Posted 9 months ago

Hello Terry, Thank you for your review! We're pleased to hear that you found it easy to work with us from the other side of the planet. We appreciate your feedback and look forward to assisting you again in the future! Kind regards, Tom.

Posted 8 months ago

“The recipient was overjoyed with the gifts we sent her from Prestige Hampers. The prices were also reasonable. One complaint I have is that my gift was delivered on the wrong date. I am not sure if it was because of me or a mistake with the ordering system. I had to go back and change my order several times while I was in checkout, but your website doesn't allow changes, only new additions (with a new date and a new note). It would be great if you could improve your ordering process.”

Helpful Report

Posted 9 months ago

Hello Reena, Thank you so much for your kind 4-star rating of Prestige Hampers! We greatly appreciate your support and feedback. We are thrilled to hear that the recipient of the gifts you sent from Prestige Hampers was overjoyed, and that you found our prices reasonable. We sincerely apologize for any inconvenience caused by the delivery of your gift on the wrong date. It is possible that there was a mistake with the ordering system, but we will certainly look into it and make any necessary improvements. We understand how frustrating it can be to have limited options for changes during the checkout process, and we will definitely take your suggestion into consideration in order to enhance our ordering process. Once again, thank you for your valuable feedback and for choosing Prestige Hampers. We hope to serve you even better in the future. Best regards, Tom.

Posted 9 months ago

“Sent on time”

Helpful Report

Posted 9 months ago

Hello Maureen,Thank you so much for taking the time to rate Prestige Hampers with 4 stars. We truly appreciate your feedback and support. Sent on time, our team is dedicated to delivering our hampers promptly to ensure a delightful experience. We are delighted to hear that your delivery arrived as expected and on time. Once again, we value your feedback and your satisfaction means the world to us. If there is anything else we can assist you with, please do not hesitate to reach out. Kind regards, Tom.

Posted 9 months ago

“Present for friend. I haven't seen hamper but she is very pleased with it thank you.”

Helpful Report

Posted 9 months ago

Dear Susan, thank you so much for taking the time to leave us a 4-star rating for Prestige Hampers. We truly appreciate your support and feedback. We're delighted to hear that your friend was pleased with the hamper, even though you haven't seen it yourself. It's wonderful to know that we were able to help you find a great present for your friend. Your kind words mean a lot to us. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing Prestige Hampers. Best regards, Katie

Posted 9 months ago

“Great service and great delivery”

Helpful Report

Posted 9 months ago

Dear Kelly, thank you so much for taking the time to rate Prestige Hampers with 4 stars! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Once again, thank you for your kind words and for choosing Prestige Hampers. We look forward to serving you again in the future! Best regards, Katie

Posted 9 months ago

“Perfect, timely and quality”

Helpful Report

Posted 9 months ago

Thank you for taking the time to rate Prestige Hampers with 4 stars. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. Thank you for choosing Prestige Hampers!

Posted 9 months ago

“Father Inlaw very happy 😃 delivered on time. Lovely chest and good selection of goodies.”

Helpful Report

Posted 9 months ago

Dear Sandra, thank you so much for taking the time to rate Prestige Hampers with 4 stars. We are thrilled to hear that your Father-in-law is very happy with the gift and that it was delivered on time. Knowing that he appreciated the lovely chest and enjoyed the good selection of goodies brings us great joy.

Posted 9 months ago

“Service and delivery as responsive and as punctual as always. My Dad is enjoying is Fathers Day Hamper !!.”

Helpful Report

Posted 9 months ago

Thank you so much, John, for giving us a 4-star rating for Prestige Hampers! We truly appreciate your continuous support and feedback. We are delighted to hear that our service and delivery were as responsive and punctual as always. It's wonderful to know that your dad is enjoying his Father's Day Hamper. Thank you once again for choosing Prestige Hampers, and we look forward to serving you again in the future.

Posted 9 months ago

“The details look fine on the website, but the purchase reference number after paying has been overwritten by the word 'card'. Problem with the formatting of that website page?”

Helpful Report

Posted 10 months ago

Dear Lynda, thank you so much for taking the time to leave us a 4-star rating for Prestige Hampers! We greatly appreciate your feedback and are delighted that you enjoyed your overall experience. We want to apologise for any confusion caused by the formatting issue on our website page. We appreciate you bringing this to our attention, and we will look into resolving this issue promptly to ensure a seamless experience for all our customers. Thank you again for your support, and we hope to have the opportunity to serve you even better in the future! Warm regards, Katie

Posted 10 months ago

“Very happy with the hamper selected. Great range of products & delivery was incredibly prompt. Will definitely use Prestige Hampers again.”

Helpful Report

Posted 10 months ago

Thank you so much, Nuala, for giving Prestige Hampers a 4-star rating! We are thrilled to hear that you were very happy with the hamper you selected. We take pride in offering a great range of products, and we're glad to know that you found it to your liking. Our team always strives for prompt delivery, so we're pleased that we could meet your expectations in that regard. We appreciate your kind words and look forward to assisting you again in the future.

Posted 10 months ago

“Goods Not always as good as presented on line”

Helpful Report

Posted 10 months ago

Dear Tobi, thank you so much for taking the time to leave us a 4-star rating for Prestige Hampers! We truly appreciate your feedback and are glad to hear that you had a positive experience with us. At Prestige Hampers, we strive to provide the best products and services to our customers. We understand that sometimes the goods may not always match the expectations set online. We apologize if this was the case for you, and we will definitely take your feedback into consideration to improve our online representation. Please feel free to reach out to us if there's anything else we can assist you with. We value your support and hope to serve you again in the future. Warm regards, The Prestige Hampers Team

Posted 10 months ago

“My mother I. Law loved her basket. It was mother's day here in Canada so I picked out a random basket she loved it more than the one I picked for mother's day in March for her. Thx”

Helpful Report

Posted 10 months ago

Dear Stacy,Thank you so much for your 4-star rating of Prestige Hampers! We truly appreciate your feedback and are thrilled to hear that your mother-in-law loved her basket. It warms our hearts to know that she cherished it even more than the one you selected for Mother's Day in March. We're glad we could provide such joy to her. We hope to have the opportunity to serve you again in the future. Thank you for choosing Prestige Hampers! Best regards, Katie

Posted 10 months ago

“Bought this for a birthday present. My dad loved it.”

Helpful Report

Posted 11 months ago

We are thrilled to hear that your dad loved the gift! We hope to see you back soon. Best wishes, Prestige Hampers

Posted 10 months ago

“Sent to our friend for his 80th birthday..much appreciated.”

Helpful Report

Posted 11 months ago

Dear Yvonne,Thank you so much for your 4-star rating of Prestige Hampers! We really appreciate your feedback and are delighted to hear that you were satisfied with our services. It means a lot to us. We are thrilled that the hamper you ordered for your friend's 80th birthday was much appreciated. We strive to provide high-quality products and excellent customer service, and it's truly rewarding to know that we succeeded in making their special day even more memorable. Once again, thank you for choosing Prestige Hampers. If there is anything else we can assist you with in the future, please do not hesitate to reach out. We look forward to serving you again! Warm regards, Katie

Posted 11 months ago

“The receipient of the hamper was very pleased with it.”

Helpful Report

Posted 11 months ago

Thank you so much for taking the time to rate Prestige Hampers with 4 stars. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our service. Once again, thank you for your review and for choosing Prestige Hampers. We look forward to serving you again in the future! Best regards, Rosie

Posted 11 months ago

“What I appreciate is the ability to send gifts to my sister when we live on opposite sides of the Atlantic Ocean. neither of us can travel now - thank you Good value and confirmation that they were delivered correctly!”

Helpful Report

Posted 11 months ago

Dear Dorothy, Thank you so much for taking the time to review Prestige Hampers and for giving us a four-star rating. We truly appreciate your feedback. Thank you again for choosing Prestige Hampers and for your kind words. We look forward to serving you again in the future! Warm regards, Rosie

Posted 11 months ago

“A good range of gifts. Easy site to navigate and ordering is quick and easy. Helps to be able to add a card too.”

Helpful Report

Posted 11 months ago

Thank you so much for your 4-star rating and positive review of Prestige Hampers! We're delighted to hear that you found our range of gifts to be good and our website easy to navigate. We strive to make the ordering process quick and easy for our customers, and we're glad that it was a seamless experience for you. We also understand the importance of adding a personal touch with a card, and we're glad we could provide that option. Thank you again for choosing Prestige Hampers, and we hope to serve you again in the future!

Posted 11 months ago

“After a little hiccup due to Northern Ireland regulations, all was put right with utmost care.”

Helpful Report

Posted 11 months ago

Dear James, Thank you so much for your 4-star rating of Prestige Hampers! We truly appreciate your feedback and are delighted to hear that you had a positive experience with our products. We apologise for any inconvenience caused and assure you that we are constantly working to improve our services and ensure a seamless shopping experience for all our valued customers. Once again, thank you for choosing Prestige Hampers. We hope to have the pleasure of serving you again in the future. Best Regards, Rosie

Posted 11 months ago

Prestige Hampers is rated 4.7 based on 33,617 reviews