Prestige Hampers Reviews

Name: Prestige Hampers
Rating: 4.71

4.7 Rating 33,617 Reviews

94 %

of reviewers recommend Prestige Hampers

Company Reviews

Metrics

4.7

Based on 33,617 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I really like the hampers and the service that I received but if it was not for the black Friday sale I would not have been able to afford the one I purchased”

Helpful Report

Posted 4 months ago

Hello, Thank you for your lovely review! We're delighted to hear that you enjoyed both the hampers and our service. It’s great to know that the Black Friday sale helped make your purchase possible. We appreciate your support! Best wishes, Tom

Posted 4 months ago

“Very good service and quality hampers”

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Posted 4 months ago

Hello Angie, Thank you for your kind review! We're delighted to hear that you were pleased with our service and the quality of our hampers. Your satisfaction is our top priority! Best wishes, Tom

Posted 4 months ago

“Sent it as a gift my sister was happy with it 😁..Was delivered one day later than agreed day ..”

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Posted 4 months ago

Hello Joan, Thank you for your kind review! We're delighted to hear that your sister loved her gift. We apologise for the slight delay in delivery, and we appreciate your understanding. Best wishes, Katie

Posted 4 months ago

“your website is too cluttered and things keeping popping up from nowhere. Having said that, i managed to navigate my way around. The proof of the pudding will be in the eating.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your feedback! We appreciate your honesty regarding our website. We're constantly working to improve the user experience, and it's great to hear that you managed to navigate through it. We hope that the quality of our products exceeds your expectations! Best wishes, Tom

Posted 4 months ago

“An overall good experience.”

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Posted 4 months ago

Hello Alastair, Thank you for your positive feedback! We're happy to hear that you had a good overall experience with us. Striving to provide a pleasant shopping journey is important to us, and it's great to know you felt that way. We look forward to welcoming you back soon! Best wishes, Tom

Posted 4 months ago

“Hamper was very much appreciated by recipients. Though ordered on a Thursday for delivery on Monday it arrived on Tuesday. Not a "problem" as well in time for Christmas just cause to drop down from a 5 star rating.”

Helpful Report

Posted 4 months ago

Hello, Thank you for your thoughtful review! We're pleased to hear that the hamper was appreciated by its recipients. We apologise for the slight delay in delivery, and it's great to know it still arrived in time for Christmas. Your feedback is invaluable to us as we continue to improve our services. We look forward to serving you again in the future! Best wishes, Tom

Posted 4 months ago

“Bought as a gift and thought it was good value for money. Delivery was prompt. Id recommend them”

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Posted 4 months ago

Hello Terri, Thank you for your kind review! We're glad to hear that you found our hampers to be good value for money and that the delivery was prompt. Your recommendation means a lot to us! We look forward to helping you find the perfect gifts in the future. Best wishes, Tom

Posted 4 months ago

“Never used before - I was looking for something different and found it. Website easy to use - no messing or faffing about. Would defininitely use Prestige Hampers again.”

Helpful Report

Posted 4 months ago

Hello Martine, Thank you for your lovely review! We're so pleased to hear that you found something different with us and enjoyed the ease of our website. Creating a hassle-free shopping experience is what we strive for, and it’s fantastic to know you plan to return. We can’t wait to see you again! Best wishes, Tom

Posted 4 months ago

“Very good”

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Posted 4 months ago

Hello Josh, Thank you for your positive review! We're thrilled to hear that you found our service very good. Your feedback means a lot to us, and we’re committed to maintaining high standards for all our customers. We look forward to welcoming you back soon! Best wishes, Tom

Posted 4 months ago

“Good selection. It would be nice to have custom hampers though”

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Posted 4 months ago

Hello Cassie, Thank you for your great review! We're glad to hear you liked our selection. We appreciate your suggestion about custom hampers—your feedback is invaluable as we continually strive to improve our offerings. We hope to serve you again soon! Best wishes, Tom

Posted 4 months ago

“Good range of products. Web site a bit patchy when trying to,pay.”

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Posted 4 months ago

Hello Stephen, Thank you for your feedback! We're glad to hear you enjoyed our range of products. We apologise for any issues you faced with our website during the payment process. Your input is invaluable, and we're actively working on improvements. We appreciate your support and hope to serve you again soon! Best wishes, Tom

Posted 4 months ago

“Pleased the hampers arrived safely on time .. waiting for feedback from family members once contents consumed at Christmas 🎄”

Helpful Report

Posted 4 months ago

Hello Christine, Thank you for your kind review! We’re so pleased to hear that your hampers arrived safely and on time. We hope that your family enjoys the contents and that it brings joy to your Christmas celebrations. Your feedback is greatly appreciated, and we can’t wait to serve you again in the future! Best wishes, Tom

Posted 4 months ago

“Elegant with well thought choices and great variety”

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Posted 4 months ago

Hello George, Thank you for your fantastic review! We're so glad to hear that you found our offerings elegant and appreciated the variety we provide. Your kind words mean a lot to us, and we're committed to maintaining that standard in the future. Looking forward to serving you again soon! Best wishes, Tom

Posted 4 months ago

“Easy to use website, though I would like to see postage prices before ordering, although they were not as much as some other sites. The chat box is good, though gets in the way of privacy policy, and sending guarantee, and you can't move it. Great that you can order a number of items with different delivery addresses - makes life so easy!”

Helpful Report

Posted 4 months ago

Hello Jane, Thank you for your thoughtful review! We're glad to hear you found our website easy to use and appreciate your feedback regarding postage visibility—it’s something we’re constantly looking to improve. We’ll also take your comments about the chat box into consideration, as we want to ensure a seamless experience for all our customers. It’s great to know that our ability to handle multiple delivery addresses has made things easier for you! We look forward to seeing you again soon! Best wishes, Tom

Posted 4 months ago

“Easy to order”

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Posted 4 months ago

Hello Roberta, Thank you for your kind review! We're so glad to hear that you found the ordering process easy. We look forward to having the opportunity to serve you again soon! Best wishes, Tom

Posted 4 months ago

“Quick and easy to use”

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Posted 4 months ago

Hello Sharon, Thank you for your lovely review! We're pleased to hear that you found our service quick and easy to use. Your feedback is invaluable, and it encourages us to keep making the process seamless for our customers. We can’t wait to serve you again soon! Best wishes, Tom

Posted 4 months ago

“Very nice website and products but checkout is a little complex fo overseas customers”

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Posted 4 months ago

Hello David, Thank you for your thoughtful review! We're glad to hear you like our website and products. We appreciate your feedback regarding the checkout process for overseas customers, and we're always looking for ways to improve. Your insights are invaluable to us, and we hope to provide an even smoother experience in the future! Best wishes, Tom

Posted 4 months ago

“easy to naviagate.”

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Posted 4 months ago

Hello Steven, Thank you for your kind review! We're pleased to hear you found our website easy to navigate. It's always our goal to provide a seamless shopping experience. If you have any further feedback or suggestions, we'd love to hear them! Best wishes, Tom

Posted 4 months ago

“Quick delivery very nicely packaged”

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Posted 4 months ago

Hello Diane, Thank you for your kind review! We're delighted that you were pleased with our quick delivery and the beautiful packaging. Your satisfaction is our priority, and we look forward to serving you again soon! Best wishes, Tom

Posted 4 months ago

“Delivery was exceptional.”

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Posted 4 months ago

Hello Anthony, Thank you for your wonderful review! We're delighted to hear that you experienced exceptional delivery. It's our aim to provide top-notch service, and your feedback truly motivates us. We look forward to helping you again in the future! Best wishes, Tom

Posted 4 months ago

Prestige Hampers is rated 4.7 based on 33,617 reviews