CNM Online Reviews

Name: CNM Online
Address: Unit 2, North Point Business Park, Off Selby Road, Unit 2, North Point Business Park, Off Selby Road, Eggborough
Rating: 4.80

4.8 Rating 669 Reviews

98 %

of reviewers recommend CNM Online

4.8

Based on 669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01977663331

Email:

cnmservice@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road,
Unit 2, North Point Business Park, Off Selby Road
Eggborough
DN14 0JT

CNM Online 5 star review on 21st January 2024

Anonymous

Anonymous // 01/01/2019

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“Ordered my radiators but was a delay due to new EU rules etc but great communication from team. Got my radiators and they are brilliant and look great.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“The item I required had to be back ordered, CNM kept me fully updated on the circumstances , and had the item shipped to me when it became available, advising me when required”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. We apologise for any inconvenience, your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Really quick delivery”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“When the delivery was due and there was a two week delay I was contacted immediately to let me know. A query I made about the item was dealt with also immediately.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“I bought a liquid soap. It is good but its smell doesn’t go away quickly.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Very good communication, kept me informed of timelines & when to expect my order.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Excellent service, professional and efficient. Great radiators that look sophisticated and easy to use.”

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Posted 3 years ago

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Posted 3 years ago

“phoned to tell me out of stock took the option to wait phoned me back and delivered 2 months from order but what great customer service in theses challenging times well done.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online and being understanding of the current situation. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Order was placed. Product was delivered as promised. Great customer service.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Very easy to use website. Good communication and delivery bang on time. Definitely recommend”

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Posted 3 years ago

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Posted 3 years ago

“Great customer service. If you can't find things online that you require, they can offer a suitable alternative. Delivery timescale as promised.”

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Posted 3 years ago

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Posted 3 years ago

“1st radiator arrived damaged, quickly dealt with but vague description of collection and delivery of replacement caused cancellation of my electrician. No template for fixings!!”

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Posted 3 years ago

Hello, Thank you for your review, we appreciate your feedback. Our Company Policy is that any product that may arrive damaged is to be Repaired or Replaced, once the damage item is received back to our warehouse, we can then send out a replacement. I can confirm we arranged collection of your faulty heater and delivered a new one promptly. From your order notes I can see you were made aware of when the collection and delivery would take place. We strive as a company to constantly improve our customer service and your review will be taken on board. Thank You CNM Team

Posted 3 years ago

“I've made several purchases from CNM and always found them to be extremely helpful and accommodating - Jessica in particular”

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Posted 3 years ago

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Posted 3 years ago

“Delivery took longer than anticipated , not installed yet but exterior all checked and they look so much nicer than out storage heater .”

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Posted 3 years ago

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Posted 3 years ago

“A very efficient service. Easy online ordering and fast delivery. We've used this company twice now and wouldn't hesitate to use again or recommend to others.”

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Posted 3 years ago

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Posted 3 years ago

“Super service ! Super price. Will order again 100%”

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Posted 3 years ago

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Posted 3 years ago

“Very pleased with my oil filled radiator ideal for my conservatory throws out a lot of heat”

CNM Online 5 star review on 27th February 2021

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Posted 3 years ago

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Posted 3 years ago

“Not unboxed all of them yet but first ones in and works brilliant so easy to use and love the remote as I can hide it from the kids. Had the small towel rail and fits lovely in my bathroom.”

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Posted 3 years ago

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Posted 3 years ago

“Bought De'Longhi Fivy 1.8KW Radiator. Nice smart looking radiator. Good price from CNM and very quick delivery. Technical issue with the product was quickly resolved. Would recommend.”

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Posted 3 years ago

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Posted 3 years ago

“Delivery was around 2 weeks which was specified at time of purchase. Arrived well packed and in good condition”

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Posted 3 years ago

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Posted 3 years ago

CNM Online is rated 4.8 based on 669 reviews