CNM Online Reviews

Name: CNM Online
Address: Unit 2, North Point Business Park, Off Selby Road, Unit 2, North Point Business Park, Off Selby Road, Eggborough
Rating: 4.80

4.8 Rating 669 Reviews

98 %

of reviewers recommend CNM Online

4.8

Based on 669 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

01977663331

Email:

cnmservice@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road,
Unit 2, North Point Business Park, Off Selby Road
Eggborough
DN14 0JT

CNM Online 5 star review on 21st January 2024

Anonymous

Anonymous // 01/01/2019

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“eleanor is amazing. speedy responses”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“I ordered a part, they sent a different one so I phoned them and they said it was an error. They sent the same wrong part again, I phoned them they asked for a photo. They then said they no longer made the part I wanted but hadn't deleted it from the catalogue but instead of telling me just sent something else. Absurd waste of money and time.”

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Posted 3 years ago

Hello, Thank you for taking the time to review our companies customer services. We are sorry to hear you were not satisfied with our customer service. I can confirm after looking at your order notes a refund was made immediately to you upon us discovering the part needed was no longer available. We apologies for any inconvenience caused. CNM Team

Posted 3 years ago

“Once product was in stock it was delivered very quickly.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“I purchased 2 electric heated towel rails. The order process and delivery were first class. However, one of the towel rails wasn’t working correctly, this problem was fixed the following day, following a phone call to customer services. I thoroughly recommend CNM for product and customer service.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. We apologise again for the inconvenience. CNM Team

Posted 3 years ago

“Excellent Bought De'Longhi Alu Oil Filled Aluminium Electric Radiator I would recommend Very good quality product ,speedy delivery and competitive prices, easy follow website and good information about products”

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Posted 3 years ago

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Posted 3 years ago

“First class company delivering a first class product. I ordered two Pisa electric towel rails which were delivered after two working days. As the thermostat was not working on the smaller of the two rails, I called customer services, Jessica who answered my call was not only very efficient, she was most helpful in arranging a replacement thermostat/heating element to be delivered the following day, she also arranged for the faulty thermostat/ heating element to be collected. Will definitely use this company again.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Floweless purchase. Thank you.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Ordered a large towel radiator which arrived within 5 working days despite current lockdown. The team contacted me to let me know when it was arriving and it was well packaged and delivered safely. Very pleased with preinstalled thermostatic electric element working and we now have a warm bathroom in the morning in this electric only property. Very happy and will be using them again soon for a small towel radiator for the ensuite.”

CNM Online 5 star review on 28th January 2021

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback and teh photo of the product is highly appreciated. CNM Team

Posted 3 years ago

“Wonderful people, wonderful service and very quick delivery. Thank you :-)”

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Posted 3 years ago

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Posted 3 years ago

“Professional service, speedy delivery and competitive prices.”

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Posted 3 years ago

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Posted 3 years ago

“great service and quick delivery. would definately recommend”

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Posted 3 years ago

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Posted 3 years ago

“Easy to deal with”

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Posted 3 years ago

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Posted 3 years ago

“Was sent the wrong item, so it's been returned. Still waiting for my refund. Not happy with service.”

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Posted 3 years ago

Hello, We are sorry you were not satisfied with our service. Please contact our customer service team who will be more than happy to assist you with this issue and give confirmation of your refund. Thank you, CNM Team

Posted 3 years ago

“CNM Online (Prestige Radiators) supplied the Dimplex heater I needed very efficiently, the heater arriving within 24hours of order. Website states stock availability and order process is straight forward. Will use them again.”

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Posted 3 years ago

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Posted 3 years ago

“Brilliant panel heater. The service from CNM was first class. Fast efficient service.”

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Posted 3 years ago

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Posted 3 years ago

“Prompt delivery, competitive prices and user friendly website.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Very good service and the heater arrived very quickly!”

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Posted 3 years ago

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Posted 3 years ago

“Excellent product knowledge and customer service, delivery arrived when expected, would certainly recommend.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

“Great company to deal with. Very knowledgeable and a pleasure to purchase from them.”

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Posted 3 years ago

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Posted 3 years ago

“Excellent service, fast delivery and a great price. Lots of useful information on the website made making the right decision easy.”

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Posted 3 years ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team

Posted 3 years ago

CNM Online is rated 4.8 based on 669 reviews