CNM Online Reviews

Name: CNM Online
Address: Unit 2, North Point Business Park, Off Selby Road, Unit 2, North Point Business Park, Off Selby Road, Eggborough
Rating: 4.80

4.8 Rating 681 Reviews

98 %

of reviewers recommend CNM Online

4.8

Based on 681 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

1977663331

Email:

cnmservice@cnmonline.co.uk

Location:

Unit 2, North Point Business Park, Off Selby Road,
Unit 2, North Point Business Park, Off Selby Road
Eggborough
DN14 0JT

CNM Online 5 star review on 21st January 2024

Anonymous

Anonymous // 01/01/2019

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“Very efficient”

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Posted 3 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 3 months ago

“One of the radiators was damaged on delivery and the help centre lady said because I opened the box it was my responsibility and cost to send it back, After quoting the sales of good act, this was then quickly rectified by the manager, But I suggest reading through the terms and conditions before purchasing.”

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Posted 3 months ago

Hi John, Firstly, may I take this opportunity by thanking you for your honest and candid review. All feedback is taken seriously and is acted upon to improve the customer experience. We have been distributing the Delonghi Fivy radiators since 2017 and to be honest it is very rare we have any problems with the quality or performance of the brand. The Fivy Oil Filled Radiators are dispatched directly from the manufacturer in Italy. Due to their popularity, large quantities are sold and logistically every radiator cannot be unboxed and repackaged prior to despatch. They are inspected by the quality control team at Delonghi before we receive them, with assurances that we are in receipt of a high calibre product. Having said that, it must be accepted that any manufactured product can slip through the proverbial net at the quality control stage. Also, John to make you aware, the Delonghi fivy is a sustainable product, unlike most electrical panel heaters sold in the UK. Every part can be repaired or replaced. In Fact, we are repairing radiators sold back in 2017, rather than replacing them. We are very saddened to hear that the experience with the Delonghi Fivy radiator did not meet your expectations. We did collect and replace the said item which I hope was to your satisfaction.

Posted 3 months ago

“Great product and customer service”

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Posted 3 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 3 months ago

“Very quick response - delivered the next day - well packaged.”

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Posted 3 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 3 months ago

“prompt delivery”

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Posted 3 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 3 months ago

“Good customer service after one of my heaters developed a problem.”

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Posted 4 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 4 months ago

“prompt and fast delivery”

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Posted 4 months ago

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Posted 4 months ago

“Great product, very happy”

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Posted 4 months ago

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Posted 4 months ago

“No complaints here. Great service and quick, free delivery.”

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Posted 4 months ago

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Posted 4 months ago

“Been look for this and actually purchased 2 from another provider which was extremely poor quality. This product is excellent I’m so pleased I’m going to buy another 3 Excellent service, fast and i even received a pen really recommend”

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Posted 4 months ago

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Posted 4 months ago

“Fantastic customer service, as always thank you”

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Posted 4 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 4 months ago

“Excellent product, great service and delivery”

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Posted 4 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 4 months ago

“Had exactly the item needed and was served with Great service”

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Posted 4 months ago

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Posted 4 months ago

“Placed my order online lunchtime and was delivered nxt day, plus really pleased with my purchase heaters are excellent, will be ordering more soon.”

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Posted 4 months ago

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Posted 4 months ago

“I have bought several heating units and they are working great except for one which had a fault but the service for replacement was fast and correct.”

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Posted 4 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 4 months ago

“Prompt delivery and clear information about when it would come.”

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Posted 4 months ago

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Posted 4 months ago

“Delivered in god time, good customer service”

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Posted 5 months ago

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Posted 5 months ago

“Order was delivered timely and well packaged”

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Posted 5 months ago

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Posted 5 months ago

“Great service and top quality space saving product. Brilliant service too with regards to communication and delivery.”

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Posted 5 months ago

Thank you for taking the time to review CNM Online. Your feedback is highly appreciated. CNM Team.

Posted 5 months ago

“Happy with what I ordered. Communication was good and delivery was smooth.”

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Posted 5 months ago

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Posted 5 months ago

CNM Online is rated 4.8 based on 681 reviews