Prestige Network Reviews

Name: Prestige Network
Address: Park View House, 65 London Rd, Newbury, West Berkshire
Rating: 4.78

4.8 Rating 196 Reviews

98 %

of reviewers recommend Prestige Network

Company Reviews

Metrics

Info

4.8

Based on 196 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Prestige Network:

Established in 1991, Prestige Network offers full-service translation and interpreting in over 200 languages and works with well-known global brands, City institutions and the public sector.

Visit Website

Phone:

01635 866 888

Email:

sales@prestigenetwork.com

Location:

Park View House,
65 London Rd,
Newbury
West Berkshire
RG14 1JN

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Prestige Network 5 star review on 31st July 2019

Hakima

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always very quick and efficient. The team is professional, warm and approachable. Highly recommend.”

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Hi Michal, Thank you so much for your lovely review. We try and give 100% with all jobs ,amazing to hear that you had a great experience with Prestige Network.

“Prestige Network offered a fast and efficient service, sending our documents over to us just two/three days after the inital quote. They provided an excellent service which as a company we would definately use again.”

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Thank you so much for your review

“Very prompt and friendly service.”

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Thank you very much for your review!

“I contacted Prestige Network to prepare a document for Home office explaining the transliteration of a name on my passport. Within a couple of days, Prestige Network prepared a document, written by a professional linguist explaining the linguistic difference. Home Office accepted that letter without any question. Well done to Justyna for her input and very quick turnaround. I would definitely use them again and would recommend.”

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thanks for taking the time to put this review, It will be passed to Justyna fr sure

“Swift, efficient service and good quality translations.”

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Thank you very much for your review!

“Prestige has translated a lot of leaflets into 6 different languages for a diabetes project. This project will inform national strategy for engaging with different ethnic groups. Prestige also translated a poster into different languages for a Cancer Project so that we could engage with different groups in the community on our CCG Information bus”

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Thank you so much for the review. We're glad to be of service.

“A fabulous team of professionals, offering great service, advice and support.”

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Thank you very much for your review!

“Very swift booking of interpreters and when we have needed documents translated these have been completely swiftly and within quoted timeframes/costs. Very happy with the service we have received to date.”

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Many thanks for your review. Glad to be of service!

“Excellent fast turnaround, and always keep us informed.”

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Thank you for the review. We're glad to be of service.

“Very responsive and easy to get hold of. Thank you :)”

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Thank you for the great review! We aim to please!

“Great service and quick at providing translations.”

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Thank you so much!

“Excellent translation from Italian to English in 3days. Very cost effective. I will be using them again and I definitely recommend them.”

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Thank you for your review! We aim to please!

“The transcriptions were of unacceptable quality. Very rude and unresponsive.”

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We're very sorry to hear this, if there is anything we can do, please contact us directly.

“Unbelievable service. Quick and easy. Thank you.”

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Thank you very much!

“I got noticed with only 24 hours margin that I needed 3 documents translated and certified. To make things even more difficult, I had to upload them within 12 hours of the notice. I can't believe that they managed to do it for me. Those documents were essential for a government application for my children. I can't be more thankful and not only for getting it done in time, but for the empathy in understanding the challenging and stressful situation; I felt super well taken care of, best thing ever when you are under a very stressful situation.”

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We were very happy to help! Thank you for trusting us in your time of need.

“Excellent professional service and high quality output every time! We used Prestige for transcription work over a period of approximately 6 months, and Jo and her team delivered all transcripts to a very high standard, on time every time. Our audio recordings were from zoom or telephone conversations, so the quality was not always great, but the transcription team nevertheless managed to create accurate transcripts. Some specialist jargon was used at times, and again the transcribers rose to the challenge. Presentation of their work is neat, tidy and highly professional looking. It made our work in reviewing the transcripts much easier. Thank you!”

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Thank you so much for such a great review. We are super glad you are happy with our service and hopefully we'll be able to help again in the future! :)

“Very pleased with the service.”

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Thank you very much, if you're happy, we're happy!

“This was the first time I had used a transcription service and Prestige Network were great. I was shocked at how quickly my transcripts were returned to me! The service was excellent and I will certainly use again.”

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Thank you very much Katie! We're glad you're happy with our service and can't wait to work with you again!

“I would recommend prestige to other organisations, very efficient and can rely on them for deadline submission”

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Thank you, Julie! We aim to please :)

“Apologies in the delay in giving you this feedback re: Greek telephone interpreter booking on 27th November 2020. I contacted Prestige with less than an hour available to request a Greek language interpreter to support an urgent face-to-face visit by our Consultant and a Senior Practitioner to a care home resident. I was so impressed with Suzi’s can-do response; undeterred by the fact that the meeting was due to take place in 50 minutes, she immediately took action to try to meet this request. As soon as she was able to ascertain that the potential interpreter was too far away to able to make it to the address in time she contacted me to explore alternatives. We then agreed to complete the visit with remote support from the interpreter using Zoom. Suzi liaised with the care home and the visit was able to go ahead. I feel that she really pulled out all the stops to make this happen in good time and without any hitches. The Consultant and Practitioner were extremely impressed with the quality of the interpreter and told me that she was not only very skilled in being able to communicate with the person they were visiting who has fairly advanced dementia, but that the interpreter's ability to provide emotional support to the person was fantastic and made a potentially very difficult visit/ assessment more effective from their point of view and provided support and reassurance for the individual they were visiting. Thank you to Suzi for such a prompt and successful response to a very last minute request and to the interpreter from our Consultant and Practitioner who said she was “absolutely brilliant.” This was an outstanding example of an exceptional response to a very late request from Prestige - my experience over the past three years of using Prestige who are now our preferred provider for interpreters and translations has been that they consistently provide high quality and promptly delivered services. Their staff are always friendly, responsive, competent and go the extra mile to provide excellent customer service. Thank you to all at Prestige.”

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Prestige Network is rated 4.8 based on 196 reviews