Prestige Network Reviews

Name: Prestige Network
Address: Park View House, 65 London Rd, Newbury, West Berkshire
Rating: 4.78

4.8 Rating 197 Reviews

98 %

of reviewers recommend Prestige Network

Company Reviews

Metrics

Info

4.8

Based on 197 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Prestige Network:

Established in 1991, Prestige Network offers full-service translation and interpreting in over 200 languages and works with well-known global brands, City institutions and the public sector.

Visit Website

Phone:

01635 866 888

Email:

sales@prestigenetwork.com

Location:

Park View House,
65 London Rd,
Newbury
West Berkshire
RG14 1JN

Write Your review

Tell us how Prestige Network made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Prestige Network 5 star review on 31st July 2019

Hakima

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Apologies in the delay in giving you this feedback re: Greek telephone interpreter booking on 27th November 2020. I contacted Prestige with less than an hour available to request a Greek language interpreter to support an urgent face-to-face visit by our Consultant and a Senior Practitioner to a care home resident. I was so impressed with Suzi’s can-do response; undeterred by the fact that the meeting was due to take place in 50 minutes, she immediately took action to try to meet this request. As soon as she was able to ascertain that the potential interpreter was too far away to able to make it to the address in time she contacted me to explore alternatives. We then agreed to complete the visit with remote support from the interpreter using Zoom. Suzi liaised with the care home and the visit was able to go ahead. I feel that she really pulled out all the stops to make this happen in good time and without any hitches. The Consultant and Practitioner were extremely impressed with the quality of the interpreter and told me that she was not only very skilled in being able to communicate with the person they were visiting who has fairly advanced dementia, but that the interpreter's ability to provide emotional support to the person was fantastic and made a potentially very difficult visit/ assessment more effective from their point of view and provided support and reassurance for the individual they were visiting. Thank you to Suzi for such a prompt and successful response to a very last minute request and to the interpreter from our Consultant and Practitioner who said she was “absolutely brilliant.” This was an outstanding example of an exceptional response to a very late request from Prestige - my experience over the past three years of using Prestige who are now our preferred provider for interpreters and translations has been that they consistently provide high quality and promptly delivered services. Their staff are always friendly, responsive, competent and go the extra mile to provide excellent customer service. Thank you to all at Prestige.”

Helpful Report

“I have never be disappointed with the service provided, once we send an email to request transcript everything is done so smoothly and efficiently. The transcription is delivered before time and I have never chased for transcription from the time we have been using Prestige. Very good service and reliable please keep the good work. Dawn and her team are very efficient. The quality of the transcription is very good. Thank you.”

Helpful Report

Thank you for your great review and we are always happy to work with you!

“We got tremendous service from Prestige; very quick and responsive when we had asked for an urgent project. We really appreciated the work and will continue to use Prestige going forward.”

Helpful Report

Thank you for your custom and your fab review. Always happy to help!

“Quick, efficient and accurate … great service”

Helpful Report

Thanks so much Ali, we really appreciate your review!

“We have been using Prestige for translation and interpreting services at my place of employment. We are always so impressed by how speedy and efficient you are at Prestige!”

Helpful Report

Thank you so much for your review, Emily! We're glad we can help :)

“The company is very professional. The service provided was exceptional with excellent turn round times.”

Helpful Report

Thank you so much for your kind words :)

“I used to be an employee of PN. They were a nice company to work for and the fact that we were helping people access vital public services really appealed to me. Fifteen years on, I am working in the community mental health division of the NHS and I feel that the support Prestige provides is invaluable in respect of make public services accessible and equitable for everyone in the UK.”

Helpful Report

Thank you so much for your kind words, we love to support all!

“Had an amazing interpreter (DA) from Prestige Network 13/02/2020. The Interpreter was very professional and went beyond the call of duty to help the professionals and the client when the appointment took an unexpected frightening turn. The interpreter was composed, very kind and vey supportive. So thankful for the support from this interpreter (DA), I commend her. Thank you Prestige.”

Helpful Report

Thank you so much for taking the time to leave this review, we are so lucky to work with an amazing team of interpreters. We will pass on your feedback to the interpreter in mention!

“I would recommend them, they were fast. Easy to talk too. Any questions, i just phoned and asked, or emailed. Very helpful, yes i would use again.”

Helpful Report

thanks Julie, glad to be of service!

“Brilliant service all round, would highly recommend!”

Helpful Report

so kind of you Lee

“Prestige Network responded quickly to our request for a quote and once the order was received it was dealt with promptly - overall we were very happy with the service provided.”

Helpful Report

Much appreciated Julie. Happy to work with you

“I found the service to be very quick and easy, and more than accommodating for our needs”

Helpful Report

Many thanks Eliah. Look forward to working with you on other projects

“Super nice staff and verry trusted. Verry profesionals. Thank you”

Helpful Report

Thanks Johny

“Excellent service. Payment at time. Friendly and professional staff. Well done!”

Helpful Report

thank you Hakima, take care

“Excellent service with speedy translation of small slightly indistinct photocopy of letter in Urdu. My first connection with Prestige Network.”

Helpful Report

Thanks Sally , glad you were impressed!

“Very nice team to work with. Fast turnaround service and we were very pleased with the result which maintained the original formatting style of the document.”

Helpful Report

Happy to have been of service.

“While Prestige Network did deliver the service, it was delayed and required me to follow up my order.”

Helpful Report

“Very swift service.”

Helpful Report

Thank you for your feedback

“The service has very good quality, and it is usually fast. On this occasion there were short delays by e-mail miscommunication, however it was possible to solve them by contacting the service by phone.”

Helpful Report

Claudia thank you for your feedback. Next time we will not have any delays.

“Fast and reliable service with friendly and helpful staff.”

Helpful Report

Thank you for your kind feedback

Prestige Network is rated 4.8 based on 197 reviews