Prestige Network Reviews

Name: Prestige Network
Address: Park View House, 65 London Rd, Newbury, West Berkshire
Rating: 4.78

4.8 Rating 196 Reviews

98 %

of reviewers recommend Prestige Network

Company Reviews

Metrics

Info

4.8

Based on 196 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

About Prestige Network:

Established in 1991, Prestige Network offers full-service translation and interpreting in over 200 languages and works with well-known global brands, City institutions and the public sector.

Visit Website

Phone:

01635 866 888

Email:

sales@prestigenetwork.com

Location:

Park View House,
65 London Rd,
Newbury
West Berkshire
RG14 1JN

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Prestige Network 5 star review on 31st July 2019

Hakima

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant customer service and a very speedy turnaround time. Thank you!”

Helpful Report

Thank you for your positive feedback. We are very pleased you had a good experience. We look forward to working with you again in the future.

“Very happy with the translation service for court documents into Italian. The service was super quick and efficient.”

Helpful Report

Thank you for your positive feedback. We are very pleased you had a great experience with our translation team.

“Very fast, professional service, would recommend”

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Many thanks for your note and w hope we can work further with you.

“We were massively let down by Prestige Networks. We went through them to secure two BSL interpreters for a Hustings focused on disability issues and were given 1 business day notice before our event that you were unable to supply interpreters. When we spoke on the phone in our initial call, they said that they would absolutely be able to provide interpreters for the event. They also said that if we sent through the payment quickly, that they even had people in house who wanted to interpret. This was obviously not the case. The lack of BSL interpreters meant that our clients and community members relying on these were let down and unable to access the event, which was even more disappointing as this was a Husting focused on disability issues. The lack of honest and open communication and last minute cancellation is unacceptable and we would certainly not recommend that anyone use this service.”

Helpful Report

Good afternoon, We are equally disappointed in the outcome of the proceedings last week. From what we gather, it appears that you should have been better informed regarding our interpreter availability for your event. Our colleagues Lewis and Erin have informed us of their communications with you and processes searching to fulfil your order. Unfortunately, due to the extreme high demand for BSL interpreters, it is becoming increasingly difficult to pin down freelance interpreter availability. This is especially true for such delicate work as providing BSL support for Deaf attendees at a livestreamed event of a political nature. We have discussed your comments and feedback internally with Senior Management and have stressed that communication must be prioritised going forward. Following the proceedings last week, should you have any future requirements for BSL support we would be happy to provide special concession. We pride ourselves on our strong client relationships and the services we provide. We would like the opportunity to regain your trust and demonstrate our commitment to excellent service. If you would like to discuss this further, please do not hesitate to reach out to us. We would love to speak with you and see how we can best meet your needs. https://www.youtube.com/watch?v=bOA48tqBtUc

“I worked for Prestige Network Ltd for over 6 years now. I never had a day where my queries weren’t dealt with professionally. The staff is well trained, efficient, and understanding. Never met anyone personally but felt like I can call them anytime and be rest assured that my problem will be solved. Worked for other companies but will definitely put PN at the top. 😊”

Helpful Report

Hi Vandana, Thank you so much for your kind words and dedication over the past six years! We're thrilled to hear that you've had such a positive experience with our team. Our interpreters are our top priority, and it's wonderful to know that our efforts have made a difference for you. We're proud to have you as part of the Prestige Network team.

“I use Prestige for my job, the booking process is very easy, if there are any issues the people at Prestige are very approachable and helpful. Thank you”

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Many thanks for your review Stephanie

“I have worked with prestige network for 2 years , I consider myself very lucky to have the chance of contributing to such astonishing agency, they helped to grow and learn In so many ways , it was always pleasure to communicate with my colleagues I always felt very comfortable ,everyone were very kind,considerate and helpful , I wish PN the best , I'm forever grateful to have been part of such a positive power.”

Helpful Report

Hi Sivan, Thank you so much for your 5-star rating and wonderful feedback about Prestige Network! We truly appreciate your kind words and are thrilled to hear that you had such a positive experience working with us. Your contributions over the last 2 years have been invaluable, and it brings us great joy to know that you felt well supported by our team. Prestige Network Interpreting Team

“Great efficient service and communication - will use Prestige all the time.”

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Thank you Marcia, much appreciated

“Very professional reactive service thank you”

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thank you Paul, glad we could help

thank you Paul, glad we could help.

“We hired a BSL interpreter for our event, through Prestige Network. We found Prestige through a simple google search. Our experience from start to finish was superb, especially considering it was a last minute booking due to an unforeseen circumstance. Our interpreter was timely, professional and friendly. The quality of the service, speed of their response time was unmatched. We would definitely use Prestige Network again and won't look any further for future events. If you've read this far and still second guessing, don't waste your valuable time scouring the net - Book Prestige.”

Helpful Report

Thank you Isabella for a very detailed review that you have left for us, it is much appreciated and we hope with the bar so high specially in the BSL space we can continue to maintain it.

“Really helpful service and as always the quality of the work they produce for us is outstanding.”

Helpful Report

Many thanks Debbie. Your comments are appreciated by the team here.

“Booking Ref: 340727 Date and Time: 06/02/2024 09:30 (UK Local Time) Shireen is an amazing asset to Prestige. She is always punctual, professional and very personable. I like to request Shireen for continuity with my families as they feel more comfortable seeing the same people.”

Helpful Report

Thank you Victoria for taking the time to right this review. Rest assured this will be passed to the interpreting team and Shireen. Best Regards

“Very easy to use the service. Sent an email asking to translate my marriage certificate and within hours they go back and advise on what I needed to do. Go the translation in days very quick turnaround.”

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Many thanks for your comments Anabela

“Always extremely helpful and quick to respond”

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Many thanks Evelyn for your review.

“We contacted the company for an urgent transcript. The staff were very efficient and worked quickly to ensure we could be provided with the transcript within a few hours. would highly recommend.”

Helpful Report

Thank you so much for your 5 star rating of Prestige Network. We really appreciate the kind words you shared about us in regards to your urgent transcript request. We are pleased to know that our staff were able to work quickly and efficiently to provide you with the transcript within a few hours. We are humbled to receive such positive feedback from you and we are glad to hear that you would highly recommend us!

“Very helpful. Haven't let us down yet. Always come back to me, if they cannot get interpreter face-to-face and offer alternative TEAMS or phone call. We have used a specific interpreter numerous times for one family, this is invaluable for this particular client. Thank you Prestige.”

Helpful Report

Many thanks for your comments Nicky.

“Fantastic service from start to finish, thank you to Meryem for all your help, fast, reliable and very friendly.”

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“Translator was on time, professional and translated for our appointment, asked for clairification where needed and we felt confident that she was translating verbatim.”

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Many thanks for your review of Prestige Network. Hope we can work further with you.

“Excellent service, quick and thorough. I would use them again without hesitation and would highly recommend them. Fair pricing too.”

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Thank you so much for you review!

“Excellent service, great communication and such an easy process. Staff are extremely helpful and supportive. Thank you.”

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Thank you so much for your review Alan!

Prestige Network is rated 4.8 based on 196 reviews