Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.45

4.5 Rating 270,360 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

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4.5

Based on 270,360 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 20th November 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I paid £47 and it was a tiny bunch of flowers so disappointing and currently not worth the money! Will not be buying from here again!!”

Helpful Report

Posted 5 months ago

Dear Barbara, thank you so much for taking the time to provide your feedback on your recent experience with Prestige Flowers. We greatly appreciate your honesty and apologise for any disappointment caused by the size of the bunch of flowers you received. We understand how frustrating it must have been for the bouquet not to meet your expectations, and we sincerely apologise for this inconvenience. Please could you forward us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you? Best wishes, Katie

Posted 5 months ago

“Prestige Flowers offers a lovely selection of flowers, with options to add other cute and yummy gifties. We love this, and the ease of ordering online is a welcome bonus.”

Helpful Report

Posted 5 months ago

Thank you so much, Tanya, for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and are thrilled that you loved our lovely selection of flowers and the option to add other cute and yummy gifties. At Prestige Flowers, we strive to provide a delightful online ordering experience, and we're delighted to know that it was easy for you. Thank you for choosing us, and we look forward to serving you again soon!

Posted 5 months ago

“I love this website. Always takes me a while to decide which flowers to send as there are so many lovely bouquets. The annual delivery pass is a great idea. Flowers are always delivered on time and always well received. Great site”

Helpful Report

Posted 5 months ago

Dear Pauline, thank you so much for your wonderful 5-star rating of Prestige Flowers! We truly appreciate your feedback and are thrilled to hear that you love our website. We understand that with so many beautiful bouquets to choose from, it can take some time to make a decision, but we're glad you found something you loved. Thank you once again for choosing Prestige Flowers. We look forward to offering you our beautiful bouquets and excellent service in the future. Best regards, The Prestige Flowers Team

Posted 5 months ago

“I am so upset that my darling sister, who has very little cash, sent me flowers on the 1st anniversary of my husbands death only to find that I have received what looks lie a bunch of weeds with a couple of flowers pushed in Loads of cheap foliage with tatty stems. At least the thought was there which is lovely.”

Helpful Report

Posted 5 months ago

Dear Mrs Cooper, thank you so much for taking the time to provide us with your valuable feedback regarding your recent experience with Prestige Flowers. We genuinely appreciate your openness and honesty. We would like to extend our sincerest apologies for the disappointment you encountered upon receiving the flowers sent by your sister on such a significant occasion. We fully understand how crucial it is for the flowers to be a reflection of your emotions and care. We deeply regret that this was not the case, and we apologise for any distress it may have caused. If not done already, please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order details and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 5 months ago

“As I haven’t look at them in the flesh , I left four star rating. I didn’t know about this website until I was on Clearpay site looking for flowers for a gift. Very easy to order , excellent price and get them for tomorrow. Added bonus they do a free delivery service for 12 months, which costs 9.99, and they are on TopCashback so it’s a win win, it’s 599 for I delivery, so I took advantage for t to he 12 months.”

Helpful Report

Posted 5 months ago

Dear Kerry, thank you so much for taking the time to leave us a 4-star rating! We really appreciate your feedback. We're glad to know that you discovered us through the Clearpay site while searching for a gift. Our aim is to make your shopping experience as easy and convenient as possible, so we're thrilled to hear that our website met your expectations. Once again, thank you for your review and for choosing Prestige Flowers. If there's anything else we can assist you with in the future, please don't hesitate to reach out. We hope to continue serving you in the best way possible. Best regards, The Prestige Flowers Team

Posted 5 months ago

“Worst company ever dealt with - no communication no one to talk to and flowers delivered 3 days late. I want compensation but no one cares. Do not deal with this company - they steal from you.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your feedback regarding your experience with Prestige Flowers. We appreciate your honest review and want to sincerely apologise for the lack of communication, the delayed delivery, and the frustration you have encountered. We understand how important it is to receive excellent customer service and a timely delivery when ordering flowers. We apologise for falling short of your expectations in this regard. I can see that you have since been in contact with our team. Best regards, The Prestige Flowers Team

Posted 5 months ago

“Service was great easy to order, didn’t deliver on time so there was the birthday flowers out the window, emailed but slow response so couldn’t sort out on that day, guessing they will be delivered the following day when they have been sat there for over 48hours not very prestige, gutted but hey ho you win some and you definitely lose some”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your feedback about your recent experience with Prestige Flowers. We truly appreciate your honesty and value your opinion. We would like to apologise for the inconvenience caused by the delayed delivery of your birthday flowers. We understand how important it is for the flowers to arrive on time, and we are truly sorry for falling short of your expectations in this regard. We also apologise for the slow response to your email, which further compounded the situation. Once again, we thank you for bringing this matter to our attention. Warm regards, Katie

Posted 5 months ago

“I am voting you Good as I dont know what the flowers will be like as yet. But your website is so easy to use and it was a pleasure and didnt take very long to complete.”

Helpful Report

Posted 5 months ago

Dear Patricia, thank you so much for taking the time to rate Prestige Flowers with four stars. We truly appreciate your feedback and are delighted to hear that you found our website easy to use. We strive to provide a seamless online shopping experience, and your positive comments reaffirm our commitment to this goal. Once again, thank you for your kind words and choosing Prestige Flowers. We look forward to serving you again in the future! Best regards, The Prestige Flowers Team

Posted 5 months ago

“They look nothing like the photo. Very poor. I paid extra for the medium bunch and look at the difference”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to provide us with your feedback on Prestige Flowers. We truly appreciate your willingness to share your experience with us. We would like to sincerely apologise for the disappointment caused by the flowers you received. We understand how important it is for them to resemble the photo. We apologise for any inconvenience or dissatisfaction this may have caused. To ensure that we address this matter appropriately and make improvements, we would love to hear more from you. Please could you contact us at enquiries@prestigeflowers.co.uk with your order number, some photos of the bouquet and 'REVIEW' in the subject line? Best wishes, Katie

Posted 5 months ago

“Flowers are always beautiful and last up to two weeks. Never had a problem with delivery or website. My go to for flowers for all occasions.”

Helpful Report

Posted 5 months ago

Dear Ms Ayoub, thank you so much for your kind 5-star rating of Prestige Flowers. We truly appreciate your support and are delighted to hear that you have had consistently positive experiences with our products and services. Thank you once again for your praise and for choosing Prestige Flowers. We look forward to serving you in the future and being a part of your special moments. Warmest regards, Rosie

Posted 5 months ago

“Flowers for wife,s birthday have not arrived and no update from courier”

Helpful Report

Posted 5 months ago

Thank you truly for taking the time to share your experience with Prestige Flowers. We highly appreciate your feedback and sincerely apologise for the unfortunate incident regarding your order of flowers for your wife's birthday. We understand how important it is for special occasions to be celebrated flawlessly, and we deeply regret any inconvenience caused by the delay in delivery and the lack of communication from the courier. I can see that your order was delivered and left in a safe place. If there are any further issues, please contact us at enquiries@prestigeflowers.co.uk with your order number. Best wishes, Katie

Posted 5 months ago

“Paid for specific day deliver and also iaid extra for delivery before 1pm. Yesterday Still waiting for delivery !!!!! Very poor service”

Helpful Report

Posted 5 months ago

Hello, Thank you for your review. We are very sorry for any disappointment caused regarding the delivery of your order. I have checked the tracking link and can see that delivery was attempted before 1 pm on your chosen date as requested. However, there was no answer. Our guaranteed delivery service does require a signature. Warm regards, Ellie

Posted 5 months ago

“Brilliant flowers. Fresh and beautiful. Great packaging.”

Prestige Flowers 5 star review on 6th June 2024

Helpful Report

Posted 5 months ago

Dear Emily, thank you so much for your wonderful 5-star rating of Prestige Flowers! We are thrilled to hear that you found our flowers fresh and beautiful. Our team takes great pride in selecting the highest quality flowers for our customers' special moments. Thank you once again for your kind words and for choosing Prestige Flowers. We truly appreciate your support and look forward to serving you again in the future. Warm regards, Rosie

Posted 5 months ago

“Flowers were late so were dried out wilting. The card was missing. Prestige said it might be because I live in a remote area of the UK. No, I don't I live near Swansea and Llanelli just off the M4. Royal Mail sent the parcel to Neath by mistake instead of Swansea they informed me by email, so not my fault as your company implied it was my fault. My daughter only had one day off on the 4th of June and of course, they arrived the next day when my daughter had gone back to work. Order 8014599 No satisfactory reply.”

Helpful Report

Posted 5 months ago

Dear Penelope, thank you so much for taking the time to provide us with your feedback regarding your recent experience with Prestige Flowers. Please accept our sincere apologies for the issues you encountered with your order. We understand how frustrating it must have been to receive dried-out and wilting flowers, especially when paired with the disappointment of a missing card. We are truly sorry for the inconvenience caused. If not done already, please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 5 months ago

“Peonies as a 91st birthday gift from son in Australia…really disappointed, they were half dead and dried up. No damp wrapper or anything! Sent complaint with photo and have had no response! Worst delivery flowers ever received!”

Helpful Report

Posted 5 months ago

Dear Irene, thank you so much for taking the time to provide us with feedback on your recent experience with Prestige Flowers. We truly appreciate your effort in letting us know about your disappointment. We sincerely apologise for the condition in which the peonies arrived. It is completely unacceptable that they were half dead and dried up. We understand how let down you must have felt upon receiving such an unsatisfactory product. We deeply regret that your complaint, along with the accompanying photo, went unanswered. If this has still not been responded to, please could you contact us at enquiries@prestigeflowers.co.uk with the order details? Best wishes, Katie

Posted 5 months ago

“Prosto i szybko bez zbędnych pytań. Piękne kwiaty.POLECAM”

Helpful Report

Posted 5 months ago

Hello, Thank you for your 5-star review!

Posted 5 months ago

“If I could leave 0 stars then I would. Bad quality flowers...8 tiny peonies and lots of greenery filler ....cheap chocolates...all for the bargain price of £38.47...weird price too yea! Well every penny counts when you're ripping people off of a daughter's surprise birthday flowers...You should be ashamed to be allowing such shoddy gifts....DONT DISAPPOINT SOMEONE SPECIAL IN YOUR LIFE ...”

Helpful Report

Posted 5 months ago

Thank you for taking the time to provide us with your feedback regarding your recent experience with Prestige Flowers. We sincerely appreciate your honesty and want to apologise for the disappointment you experienced with our product. We understand how important it is to make someone feel special on their birthday, and we regret that our flowers did not meet your expectations. We do state on the website that the peonies are sent in bud form. Once the buds bloom, the bouquet will begin to look more like the image on the website. Warm regards, Rosie

Posted 5 months ago

“Amazing service”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to rate Prestige Flowers with 5 stars! We greatly appreciate it and are thrilled to hear that you had an amazing experience with our service. Once again, thank you for choosing Prestige Flowers. We look forward to serving you again in the future! Best regards, Tom

Posted 5 months ago

“Very easy website to use and so much choice. Would recommend.”

Helpful Report

Posted 5 months ago

Thank you so much, Katie, for awarding Prestige Flowers with a fantastic 5-star rating! We are thrilled to hear that you found our website very easy to use and had an abundance of options to choose from. Your kind recommendation means the world to us. We hope to continue delivering exceptional service and beautiful flowers to you in the future.

Posted 5 months ago

“I ordered a large bunch of ‘Sensational Sunflowers’ for my Wife on her birthday. The bouquet was pretty measly with very small sunflowers and hardly any additional greenery. Very disappointing.”

Helpful Report

Posted 5 months ago

Dear Paul, thank you so much for taking the time to provide us with your feedback on your experience with Prestige Flowers. We genuinely appreciate hearing about our customers' experiences, as it helps us improve our services. We would like to sincerely apologise for the disappointment you experienced with the 'Sensational Sunflowers' bouquet you ordered for your wife's birthday. It's truly regrettable that the bouquet was not as large as you expected, with small sunflowers and limited greenery. If not done already, please could you send us some photos of the flowers to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 5 months ago

Prestige Flowers is rated 4.5 based on 270,360 reviews