Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.44

4.4 Rating 271,756 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

Metrics

Info

4.4

Based on 271,756 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 25th January 2025

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The pricing on the website vs what you end up paying is very off especially on the discounted flowers! Very dodgy!”

Helpful Report

Posted 7 months ago

Hello Kristen, thank you for your review. Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team. Kind regards, Tom.

Posted 7 months ago

“Easy to use website. Good prices with plenty of extras.”

Helpful Report

Posted 7 months ago

Hello Johanna,Thank you so much for your excellent 5-star rating of Prestige Flowers. We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are also glad that you found our website easy to use and our prices reasonable, with a wide range of additional extras to choose from. Should you have any further questions or require assistance in the future, please do not hesitate to reach out to us. We value your satisfaction and look forward to serving you again. Best regards, Tom.

Posted 7 months ago

“Amazing ,fast Delivery”

Helpful Report

Posted 7 months ago

Hello Erika,Thank you so much for your fantastic 5-star rating of Prestige Flowers! We're thrilled to hear that you had an amazing experience with us. At Prestige Flowers, we strive to provide exceptional service, and your satisfaction is our ultimate goal. It's excellent to know that our fast delivery exceeded your expectations. We truly appreciate your support and trust in our services. If there's anything else we can assist you with in the future, please don't hesitate to reach out. Thanks again for choosing Prestige Flowers! Warm regards, Rosie.

Posted 7 months ago

“Beautiful pictures advertised and user friendly website. So happy I was able to send my close friend who lives in wales some birthday flowers. Thank you”

Helpful Report

Posted 7 months ago

Hello Hayley, Thank you so much for your kind words and your fantastic 5-star rating of Prestige Flowers! We truly appreciate your support and are delighted to hear that you found our website user-friendly and enjoyed the beautiful pictures advertised. It brings us great joy knowing that we were able to help you send birthday flowers to your close friend in Wales. Thank you again for choosing Prestige Flowers and taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Tom.

Posted 7 months ago

“Fab value, quality so good,”

Helpful Report

Posted 7 months ago

Hello Glyn, thank you for your review. Thank you for your review! We're delighted to hear you found great value and quality in our flowers. Kind regards, Tom.

Posted 7 months ago

“This was the first time I used prestige flowers & it will be the last! They were delivered on time. Sent them for my sons partners 40th birthday when I saw them I felt awful more than disappointed they looked nothing like the picture on there website.🥲”

Helpful Report

Posted 7 months ago

Hello, thank you for taking the time to leave a review. I am very sorry to hear that you felt that the flowers did not resemble the images online and I do apologise for any upset this has caused. If not done already, please could you get in touch with our Customer Support team at enquiries@prestigeflowers.co.uk with your order number and 'review' in the subject, so we can put this right for you. Kind regards, Tom.

Posted 7 months ago

“Never dissapointed with Prestige Flowers. Service and quality is 5 star.”

Helpful Report

Posted 7 months ago

Hello Stephen,Thank you so much for awarding Prestige Flowers with a brilliant 5-star rating. We truly appreciate your kind words and positive feedback. It's always our aim to ensure top-notch service and deliver exceptional quality products to our valued customers like you. Your satisfaction is what drives us, and we're delighted to hear that we've consistently met your expectations. Thank you once again for choosing Prestige Flowers. We look forward to serving you again in the future! Best regards, Rosie.

Posted 7 months ago

“SCAM. Nothing like the picture, I ordered a large size and what came was 7 actual flowers and a few leaves. I could have found so much better in my local supermarket for less than half the cost of these. Will never buy from here again.”

Helpful Report

Posted 7 months ago

Hello, thank you for your review. It is upsetting to hear that you were unsatisfied with the number of blooms in your bouquet. A member of our customer support team has now contacted you regarding this issue. We hope this can be resolved. Kind regards, Tom.

Posted 7 months ago

“Flowers are always so beautiful and last weeks the only flower company I use”

Helpful Report

Posted 7 months ago

Hello Chloe, Thank you for your kind words! We're thrilled to hear that you enjoy our flowers and their lasting beauty. We look forward to serving you again soon! Kind regards, Tom.

Posted 7 months ago

“The Rainbow Joy Flowers were, im sorry to say a big disappointment.”

Helpful Report

Posted 7 months ago

Hello, thank you for your review. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. Kind regards, Tom.

Posted 7 months ago

“I’ve used prestige loads of times now and couldn’t get a better bunch of flowers if I picked them out myself, absolute value for money I won’t use any other flower company, the friends and family I send them too have not had a bad bunch.”

Helpful Report

Posted 7 months ago

Hello Alison, Thank you so much for your incredible 5-star rating of Prestige Flowers! We are absolutely thrilled to hear that you have been a loyal customer and that our flowers have never disappointed you. Your kind words about our exceptional value for money truly mean the world to us. It is customers like you who motivate us to continually deliver the best floral arrangements possible. We are delighted to have gained your trust and loyalty, and we can assure you that we will work hard to maintain the high standards that have earned your praise. We are incredibly grateful that your friends and family have also enjoyed the beautiful bouquets you have sent to them. Once again, thank you for your outstanding support and for being an amazing customer. We truly appreciate your kind words and your decision to choose Prestige Flowers as your go-to flower company. We look forward to serving you with exceptional blooms for many years to come! Best wishes, Rosie.

Posted 7 months ago

“The flowers are amazing, delivered on time and a great selection.”

Helpful Report

Posted 7 months ago

Hello Fahmida, Thank you so much for taking the time to leave us a 5-star rating! We really appreciate your feedback and we're thrilled to hear that you found our flowers amazing, delivered on time, and enjoyed our great selection. It's always a pleasure to serve customers like you. If there's anything else we can do to assist you, please don't hesitate to reach out. Once again, thank you for your kind words and for choosing Prestige Flowers. Best regards, Tom.

Posted 7 months ago

“Really good quality flowers and extra gift. Would definitely recommend”

Helpful Report

Posted 7 months ago

Hello, Thank you so much for taking the time to rate Prestige Flowers with 5 stars! We truly appreciate your kind feedback and recommendation. We pride ourselves in providing really good quality flowers and ensuring that every delivery is a memorable experience. We are thrilled to hear that you not only loved our flowers but also enjoyed the extra gift. Thank you once again for your support and recommendation. We are more than delighted to have been of service to you, and we look forward to serving you again in the future! Best regards, Tom.

Posted 7 months ago

“Very easy web site to use looking forward to hearing from my mum when they get delivered 😁”

Helpful Report

Posted 7 months ago

Hello Tracy, Thank you so much for taking the time to give Prestige Flowers a 5-star rating! We truly appreciate your support and are thrilled to hear that you found our website very easy to use. We hope your mum will be delighted when she receives her flowers. 😁 If you need any further assistance, please don't hesitate to reach out. Once again, thank you for choosing Prestige Flowers and for your kind review! Warm regards, Tom.

Posted 7 months ago

“Very difficult to understand the web site. Not clear when asked for a name and address whether it's for the recipient or the sender. And made a mistake when putting in card details and had to cancel and start again. Also what's the extra 50p for on the bill. Named Addons. ??”

Helpful Report

Posted 7 months ago

Hello, Thank you for taking the time to leave a review. We are very sorry to hear about the issues you have been experiencing whilst on our website. If you do have any issues in the future, please do not hesitate to contact us and a member of our Customer Support department would be happy to help. Kind regards, Rosie.

Posted 7 months ago

“Never had a problem up to now. Always on time and friends have loved their flowers”

Helpful Report

Posted 7 months ago

Hello Linda, Thank you so much for your outstanding 5-star rating of Prestige Flowers! We sincerely appreciate your positive feedback and are thrilled to hear about your consistently great experiences with us. Our team takes pride in ensuring prompt delivery, and we are delighted that your friends have loved the flowers they received. At Prestige Flowers, customer satisfaction is our utmost priority, and your kind words serve as encouragement for us to continue providing top-notch service. If you ever need assistance in the future or have any special requests, please do not hesitate to reach out. We are here to make every occasion special with our beautiful blooms. Thank you again for choosing Prestige Flowers. We look forward to serving you in the future! Warm regards, Tom.

Posted 7 months ago

“Easy to use site, uncomplicated and good value for money”

Helpful Report

Posted 7 months ago

Hello Derek,Thank you so much for your fantastic 5-star rating and review of Prestige Flowers! We truly appreciate your support and are thrilled to hear that you found our website easy to use, uncomplicated, and good value for money. At Prestige Flowers, we strive to provide a seamless and enjoyable shopping experience for our customers, so it's wonderful to know that we hit the mark for you. If there's anything else we can do to enhance your floral experience, please don't hesitate to reach out to us. Once again, thank you for choosing Prestige Flowers. We look forward to serving you again in the future! Warmest regards, Rosie.

Posted 7 months ago

“Easy, pleasant and quick to order. Never disappointed, thank you!”

Helpful Report

Posted 7 months ago

Hello Jacqueline, Thank you so much for your wonderful 5-star rating of Prestige Flowers! We are thrilled to hear that you found our ordering process easy, pleasant, and quick. Our aim is to ensure a smooth and enjoyable experience for all our customers, and it brings us joy to know that we achieved this with your order. We are grateful for your continued support and are delighted to hear that you have never been disappointed with our flowers. Your kind words mean a great deal to our team, and we look forward to serving you again in the future. Once again, thank you for choosing Prestige Flowers! Warm regards, Tom.

Posted 7 months ago

“Do NOT buy from this company. They use Royal Mail which is a shambles and the company take no responsibility for this. I ordered flowers two and a half days ago for my daughter and they have still not arrived. I explained these flowers were to buck my daughter up having recently lost her brother and asked for a refund or for the flowers to be returned as they did not arrive before she left but the company do not want to know. Flowers are meant to be delivered fresh ! These flowers are now two and a half days in transit ! And I’m not the only one this has happened to. When telling my friend about ‘ prestige’ flowers she said oh no, I would have warned you off ordering from them as her flowers took 5 days to arrive ! Make sure you order flowers from a company that care and don’t use royal mail”

Helpful Report

Posted 7 months ago

Hello, thank you for your review. We are truly sorry to hear about your disappointing experience. We understand how important timely delivery is, especially in such sensitive circumstances. Your feedback is invaluable, and we will investigate this issue further to improve our service. We sincerely apologize for any distress caused and appreciate you bringing this to our attention. Kind regards, Tom.

Posted 7 months ago

“For the first time I am sorry to say I was told the flowers not worth the money I could have done better elsewhere”

Helpful Report

Posted 7 months ago

Hello, Thank you for your review. We are very sorry to hear that our services have not lived up to our usual high expectations on this occasion. This is very disappointing to hear. Kind regards, Tom.

Posted 7 months ago

Prestige Flowers is rated 4.4 based on 271,756 reviews