Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.45

4.5 Rating 270,347 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

Metrics

Info

4.5

Based on 270,347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 20th November 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far so good, easy website to navigate and has a great selection of flowers and add-ons. Hopefully Mum and Dad will love the flowers.”

Helpful Report

Posted 2 months ago

Thank you for your positive feedback! We’re glad you found our website easy to use and enjoyed our selection. We hope Mum and Dad absolutely love the flowers. If you need any assistance or have any questions, feel free to reach out.

Posted 2 months ago

“I have used your service in the past and been very happy with the service, which is why I chose to order from you again, unfortunately I can't say I will do so in the future!!! I ordered flowers and champagne and a personalised card for my sister's 60th anniversary, even though ordered in advance my items were not delivered on my chosen day, but eventually turned up a day later, after the event. I was extremely disappointed as I couldn't be there in person, and hoped my gift would be of some comfort to my sister and brother in-law on their special day.”

Helpful Report

Posted 2 months ago

Hello, I'm really sorry to hear about the delay with your recent order, especially for such a significant occasion. It’s disappointing to know that we didn’t meet your expectations this time. We understand how important timely delivery is, particularly when you can’t be there in person. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Warm regards, Rosie

Posted 2 months ago

“Prestige Flowers are second to none. They’ve never disappointed me yet and I transferred to Prestige from another major supplier several years ago. Thanks for your ongoing five star service 👏”

Helpful Report

Posted 2 months ago

Hello James, Thank you so much for your kind words! We’re thrilled to hear that you’ve had such a positive experience with us and that we’ve been able to meet your expectations. Your loyalty means a lot, and we’re committed to continuing to provide the five-star service you’ve come to rely on. If there’s anything more we can do for you, please don’t hesitate to let us know!

Posted 2 months ago

“Stick with interflora, this company is a joke, turned up a day late with most of the flowers half dead, I wasted over £70 on flowers that didn’t even arrive in time for my wife’s birthday AVOID AVOID AVOID”

Helpful Report

Posted 2 months ago

Hello Jason, I'm truly sorry to hear about your recent experience and the issues with the delivery and quality of the flowers. This is not the level of service we strive to provide, and I understand how disappointing this must have been, especially for such a special occasion. If possible, please send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Rosie

Posted 2 months ago

“Everything, delivery etc flowers arrived nearly dead after being In transit for 2 days !!”

Helpful Report

Posted 2 months ago

Hello Patricia, I’m very sorry to hear about the condition of the flowers upon arrival. This is certainly not the standard we aim to deliver. I understand how disappointing this must be, especially after waiting for them. Please send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line. Best wishes, Rosie

Posted 2 months ago

“Really unhappy with the product I'm afraid. Please refer to picture. This according to there website is a discounted from £50 odd pounds bunch of Sympathy flowers, I think I could if got a better bunch of flowers for £10 from my local services. I wouldn't have necessarily minded but these are for a recent bereavement, hate to think what a small bunch for £30 odd would of got you!!”

Helpful Report

Posted 2 months ago

Hello Stuart, I'm truly sorry to hear that you were disappointed with the flowers, especially during such a difficult time. We understand how important it is for sympathy flowers to be perfect, and it's clear we missed the mark on this occasion. Please send our customer service team some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number, so they can look into this for you. Warm regards, Rosie

Posted 2 months ago

“Beautiful flowers, gift sent to my mom for my nans birthday as is no longer with us, sent as a suprise.Mom phoned me said smell was divine could smell the roses and freesias before she even opened the box and said house smelt gorgeous and was really happy with the flowers. I ordered on Wednesday half past 2 and was delivered Thursday half 9 in morning. 10 out of 10. Definitely buy from here again and highly recommend to anyone. Thank you so much.”

Helpful Report

Posted 2 months ago

Hello Dawn, Thank you so much for sharing this heartfelt review. We're deeply touched that the flowers brought such joy and a beautiful fragrance to your mom on such a meaningful day. It’s wonderful to hear that the delivery exceeded your expectations and that the flowers made such a lovely impact. We’re honored to be a part of your special moments and truly appreciate your recommendation. We look forward to serving you again in the future!

Posted 2 months ago

“This is my first order with Prestige flowers and they are to be delivered on Saturday. The web site looks lovely and I hope that the flowers I chose for my daughter-in law's birthday are as beautiful as they look in the photo. Will let you know after they are received.”

Helpful Report

Posted 2 months ago

Hello Irene, Thank you for choosing Prestige Flowers for your first order! We're delighted to hear that you found our website appealing. We’re confident the flowers will be just as beautiful in person, and we look forward to hearing how your daughter-in-law enjoys them. Please do let us know how everything turns out, and we hope to exceed your expectations!

Posted 2 months ago

“I LOVE Prestige Flowers. Great prices and service!”

Helpful Report

Posted 2 months ago

Hello Jim, Thank you so much for your wonderful review! We're thrilled to hear that you love Prestige Flowers and appreciate our prices and service. Your support means the world to us, and we can’t wait to continue bringing you beautiful flowers in the future!

Posted 2 months ago

“I have used Prestige Flowers for a while now and will not use anyone else! Fast deliveries, beautiful flowers and if we have had any issues they have been sorted straight away. Fairly priced products, a nice selection to choose from and many many extras to pick as well.”

Helpful Report

Posted 2 months ago

Hello Christina, Thank you for your continued trust in Prestige Flowers! We're delighted to hear that you've had consistently positive experiences with us, from fast deliveries to beautiful blooms. It’s great to know that any issues were promptly resolved to your satisfaction. We appreciate your kind words about our selection and pricing and look forward to serving you for many more special occasions!

Posted 2 months ago

“Always lovely quality flowers 💐”

Helpful Report

Posted 2 months ago

Hello Anna, Thank you for your kind words! We're so glad to hear that you consistently enjoy the quality of our flowers. We take great pride in delivering beautiful blooms every time and appreciate your continued support!

Posted 2 months ago

“I ordered flowers for next day delivery. Got confirmation that they would be delivered by 3pm on said day. Today I got a notification to say they would be delivered by 7pm today. Will never order from Presige Flowers again.”

Helpful Report

Posted 2 months ago

Hello Catherine, I’m sorry to hear about your recent experience with our delivery service. We understand how frustrating this must be, especially when you were expecting your flowers to arrive by 3 pm. I can see that this was delivered at 3:45 pm. Best wishes, Rosie

Posted 2 months ago

“Absolutely awful experience for my first time ordering off here. I spent time picking the right bouquet.. ordered sunflowers with pink roses.. they got delivered and my friend sent me a picture and they're just bog standard white roses!? absolute disgrace. when i spoke to the customer service, they said they try to match the picture on the website however sometimes the flowers are not available... i had no white roses on the bunch i picked so how is that similar? will not be using this site ever again. You order something and expect it to be like the photo and its completely different.”

Helpful Report

Posted 2 months ago

Hello Gemma, Thank you for your review. I’m really sorry to hear about your experience and the mix-up with the bouquet. It’s disappointing when expectations aren’t met, especially when you’ve put effort into choosing the right flowers. I understand your frustration with receiving white roses instead of the pink ones you ordered. We aim to fulfil orders as closely as possible to the website images, but it’s clear we missed the mark here. I can see that our customer service team has resolved this. Warm regards, Rosie

Posted 2 months ago

“Excellent service. Bouquet very good value.”

Helpful Report

Posted 2 months ago

Thank you so much for your fantastic 5-star review of Prestige Flowers! We truly appreciate your feedback and are delighted to hear that you had an excellent experience with our service. It's our utmost priority to provide exceptional value to our customers, and we're thrilled that you found our bouquet to be of great worth. Once again, thank you for choosing Prestige Flowers. We look forward to serving you again in the future! Warm regards, Tom

Posted 2 months ago

“10 out of 10. ordered Wednesday afternoon arrived Thursday 9am, gift for mom rang me was in love with them said gorgeous flowers and smell was divine, could smell roses and freesias before she even opened the box said house smelt amazing from smell from flowers. Very pleased and happy she loved them, pleased with fast delivery and beautiful flowers I ordered the roses and freesia bouquet. x”

Helpful Report

Posted 2 months ago

Dear Dawn, thank you so much for your amazing 5-star rating of Prestige Flowers! We are thrilled to hear that your experience with us was top-notch. We are overjoyed that your gift for your mom arrived promptly and that she was absolutely smitten with the beautiful bouquet. It warms our hearts to know that she found the flowers gorgeous and the smell divine. It's quite the compliment that she could smell the roses and freesias even before opening the box and that the fragrance filled the house with an amazing scent. We are delighted to have brought joy to both you and your mom with our fast delivery and exquisite flowers. We truly appreciate your kind words and the trust you've placed in our services. Thank you for choosing Prestige Flowers. We hope to have the opportunity to serve you again in the future! Warm regards, Ellie

Posted 2 months ago

“Most unhappy. Not because of the flowers - which will apparently arrive a day late - but because the promise was fir delivery on a person's 70th birthday, confirmed by Royal Mail and then not completed. Flowers now a day older. Stuck in a box and there is only one 70th birthday. TOTAL WASTE OF MONEY”

Helpful Report

Posted 2 months ago

Hello Ian, Thank you for your review. I’m truly sorry to hear about your experience, and I completely understand your frustration. We know how important it is for flowers to arrive on such a special occasion, especially a 70th birthday, and it’s disappointing to hear that we didn’t meet your expectations. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. Warm regards, Rosie

Posted 2 months ago

“The sunflowers were outrageously bad - small, dry, stems dropping leaves and looking absolutely nothing like the picture. I pais £50 for this rubbish and my wife, whose birthday it was, had to very diplomatically tell me she was not impressed. I was ripped off and Your company should be ashamed”

Helpful Report

Posted 2 months ago

Hello Andy, Thank you for your review. I’m really sorry to hear about your experience and the disappointment it caused, especially on such a special occasion. This is not the level of quality we aim to deliver. Please reach out to us directly with your order details and some photos of the bouquet to enquiries@prestigeflowers.co.uk, so we can address this issue and work towards a resolution. Your feedback is crucial in helping us improve our services, and we want to make things right for you and your wife. Best wishes, Rosie

Posted 2 months ago

“Received your flowers for my birthday recently, so beautiful that I have just ordered some for my Daughter who has just passed her law exams. Hope she loves them as much as I did x”

Helpful Report

Posted 2 months ago

Thank you so much for your kind words! We're thrilled to hear that you loved the flowers and are choosing to share them with your daughter to celebrate her achievement. Congratulations to her on passing her law exams—that's an incredible accomplishment! We hope she enjoys the flowers just as much as you did. If there's anything else we can do for you, don't hesitate to reach out.

Posted 2 months ago

“Thank you for your efficient, easy and fairly painless service”

Helpful Report

Posted 2 months ago

Hello John, Thank you for your feedback! We're glad to hear that you found our service efficient and easy. Making the process as smooth and painless as possible is what we strive for. If there's anything more we can do for you, just let us know. We appreciate your support!

Posted 2 months ago

“Sunflowers arrived with small heads, unopened, dropping and died after just one day.”

Helpful Report

Posted 2 months ago

Hello James, Thank you for your review. I'm really sorry to hear that your sunflowers didn't meet your expectations. We strive to provide the best quality, and it sounds like this order didn't live up to our standards. Please reach out to our customer service team with your order details so we can make this right for you. Thank you for bringing this to our attention, and we appreciate your understanding.

Posted 2 months ago

Prestige Flowers is rated 4.5 based on 270,347 reviews