Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.45

4.5 Rating 270,351 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

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4.5

Based on 270,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 20th November 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Flowers ordered for delivery on 2nd July for anniversary. Not delivered received confirmation from Royal Mail they will be delivered on 3rd instead. Too late anniversary ruined and no doubt when they arrive they'll be half dead seeing as they were dispatched on 1st. Why use Royal Mail they are hopeless??”

Helpful Report

Posted 4 months ago

Hello Jim, thank you for taking the time to leave a review. We are so sorry to hear that your order was not delivered on your chosen date and missed this special occasion. We understand how important it is to have gifts delivered on time, especially for special occasions, and we are committed to ensuring that this does not happen again in the future. Kind regards, Tom.

Posted 4 months ago

“Easy to use website. Waiting to see what they are like when they are delivered.”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your kind review and for giving Prestige Flowers a 4-star rating. We truly appreciate your feedback and are thrilled to hear that you found our website easy to use. Our team works hard to provide a seamless online shopping experience, and it's great to know that you found it convenient. We hope that you will continue to enjoy our user-friendly website for all your future floral needs. Regarding the delivery, we understand your curiosity and anticipation. Rest assured that our dedicated team ensures the utmost care and attention in preparing and delivering our bouquets. We want to make sure that recipients receive stunning flowers that bring joy and delight. Thank you again for choosing Prestige Flowers. We sincerely hope that you are pleased with the beautiful bouquet upon its arrival. If there's anything else we can assist you with, please don't hesitate to reach out. Warm regards, Tom.

Posted 4 months ago

“The very best flowers on the market”

Helpful Report

Posted 4 months ago

Hello Gavin,Thank you so much for your amazing 5-star rating of Prestige Flowers! We truly appreciate your kind words and support. Best regards, Tom.

Posted 4 months ago

“Excellent”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your excellent 5-star rating of Prestige Flowers! We are delighted to hear that you had a fantastic experience with us. Your kind words mean a lot to our team. We take pride in providing our customers with top-quality products and exceptional service, so it is truly rewarding to receive such positive feedback. We appreciate your trust in our brand and choosing Prestige Flowers for your floral needs. Once again, thank you for taking the time to share your experience. We look forward to serving you again in the future and ensuring that your satisfaction remains our top priority. Warm regards, Tom.

Posted 4 months ago

“Consistantly reliable for beautiful fresh long lasting flowers”

Helpful Report

Posted 4 months ago

Dear Jane,Thank you so much for choosing Prestige Flowers and for giving us a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our services to be consistently reliable for beautiful fresh long lasting flowers. Warm regards, Tom.

Posted 4 months ago

“Why was i charged postage when it should be free and it said it was free then charged at the end?”

Helpful Report

Posted 4 months ago

Hello Sandra, thank you for your review. We apologise for any confusion caused while on our website however, we do not offer free delivery. Kind regards, Tom.

Posted 4 months ago

“Bit disappointed with the fact that I had paid for a large bunch and as seen in the picture it is anything but large. Royal Mail said they were arriving at a different time that they did too which meant the person receiving them was out. Not great value for money.”

Helpful Report

Posted 4 months ago

Hello, thank you for your review. We are so sorry to hear about the size issues you have experienced with your recent order with us. This is incredibly disappointing to hear and we do apologise for any upset caused. Kind regards, Tom.

Posted 4 months ago

“IT WAS REALLY EASY TO PROCESS MY ORDER FROM START TO FINISH I RECIEVED A EMAIL WITH ORDER CONFIRMATION.”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your support and are thrilled to hear that your experience with us was a breeze from beginning to end. It brings us immense pleasure to know that you received an email with your order confirmation. We strive to make things as simple and convenient as possible for our valued customers. If there is anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future! Kind regards, Tom.

Posted 4 months ago

“Beautiful Flowers always. The website is extremely user friendly and easy to order uour flowers The only problem is choosing the ones you want, so much on offer and very then prices don't break the bank.”

Helpful Report

Posted 4 months ago

Dear Catherine,Thank you so much for giving Prestige Flowers a 5-star rating! We truly appreciate your kind words and support. We are thrilled to hear that you find our website extremely user-friendly and easy to order flowers from. We strive to make the experience convenient and enjoyable for our customers. We understand that it can be quite overwhelming to choose from our extensive flower selection, as there is indeed so much on offer. But don't worry, we are here to help you make the perfect choice! Rest assured, our prices are designed to provide you with beautiful flowers that don't break the bank. We believe in offering amazing quality at affordable prices, so everyone can enjoy the beauty of our blooms. Thank you once again for your feedback and for choosing Prestige Flowers. We look forward to serving you with beautiful flowers always. Warm regards, Prestige Flowers Team

Posted 4 months ago

“I am writing to express my utter disappointment with the flowers that I ordered recently. The flowers were meant to be a special birthday gift, but what arrived was completely unacceptable. Firstly, the flowers came in black packaging, which is entirely inappropriate for a birthday. Secondly, they were not arranged at all, making them look like a disheveled mess.This is far below the standard I expected from your company! The pictures attached speak for themselves. I am shocked and frustrated that Prestige Flowers delivered such poor quality. This experience has been incredibly disappointing, and I feel completely let down.”

Helpful Report

Posted 4 months ago

Hello, thank you for your review. We are saddened to hear that our flowers have left you feeling disappointed- this certainly isn't our intention! We make it our aim to get the best flowers for you. Kind regards, Tom.

Posted 4 months ago

“Cannot order without accepting cookies policy Didn't bother. Should be alot easier”

Helpful Report

Posted 4 months ago

Hello, thank you for your review. We are very sorry to hear about the issues you have been experiencing whilst on our website. If you do have any issues in the future, please do not hesitate to contact us and a member of our Customer Support department would be happy to help. Kind regards, Tom.

Posted 4 months ago

“Straight forward website, easy to read and tons of variety at low prices! Everything you need, to buy the best flowers suited for you.”

Helpful Report

Posted 4 months ago

Hello Robin,Thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your feedback and are thrilled to hear that you had a wonderful experience with our website. We pride ourselves on providing a straight forward and easy-to-navigate platform, ensuring that our customers can find exactly what they need. We are delighted that you found our website easy to read and were pleased with the wide variety of flowers we offer, all at affordable prices. Our goal is to provide our customers with the best selection to suit their individual preferences and occasions. Once again, thank you for choosing Prestige Flowers and for taking the time to share your positive experience. We look forward to serving you again in the future! Best regards, Tom.

Posted 4 months ago

“I have used this company to buy flowers for my family and I have always been pleased with the products and services, I would highly recommend this service for any occasion they never let me down!!!!”

Helpful Report

Posted 4 months ago

Dear Sarah,Thank you so much for your amazing 5-star rating of Prestige Flowers! We're thrilled to hear that you have always been pleased with our products and services. It's fantastic to know that we have never let you down and that you would highly recommend our service for any occasion. Your kind words mean the world to us. Warm regards, Tom.

Posted 4 months ago

“The site is ok But that chat icon came up over something and I was taken there and had to repeat typing card info.. annoying..it was over accept privacy policy”

Helpful Report

Posted 4 months ago

Hello, Thank you so much for your four-star rating of Prestige Flowers! We greatly appreciate your feedback. We apologize for any inconvenience caused by the chat icon overlapping the accept privacy policy button. We understand that it can be frustrating to have to repeat typing your card information. We will definitely take your feedback into consideration and work towards improving the user experience on our website. Thank you for bringing this to our attention, as it helps us in our quest to provide a seamless and hassle-free shopping experience. We hope to serve you again in the future! Kind regards, Tom.

Posted 4 months ago

“Beautiful flowers and lovely colours to choose from! My favourite is the sunflowers and lilies! I buy occasionally just to cheer myself up 😊 definitely recommend!”

Helpful Report

Posted 4 months ago

Hello Paula,Thank you so much for your outstanding 5-star rating of Prestige Flowers! We greatly appreciate your kind words and support. It warms our hearts to know that our beautiful flowers and lovely colours have brought joy to your life. The sunflowers and lilies are indeed a stunning combination, and we're thrilled they're your favourites. It's wonderful to hear that our bouquets have the power to uplift your spirits. We truly value your recommendation and look forward to serving you again in the future! Warm regards, Tom.

Posted 4 months ago

“So I ordered a bouquet of flowers for my mother on a special occasion as we live 100 miles away, when phoning her that evening she said the flowers were absolutely awful and said they looked like they’d been left in the sun all day thrown in a bin and then taken out again, as she’s never been disappointed with a flower delivery in all her life I knew they must be bad and asked for pictures, and yes they were as she described. After several messages to Prestige flowers we were given directions on how to revive them which my mother had already tried all their recommendations to no avail. This company will send you round in circles rather than giving a refund. We were told the flowers were of an acceptable quality and size and offered a £10 credit on next order as if I’m really likely to order from them again, I’ve only given one star because the chocolates were apparently nice. Nearly £60 wasted lesson learnt.”

Helpful Report

Posted 4 months ago

Hello Amanda, thank you for taking the time to leave a review. We are very sorry to hear that some of your arrangements have arrived in a poor condition. The quality and longevity of our flowers is very important to us, so it is very disheartening to hear this. Our team have been informed of these problems with your flowers, as this is definitely not representative of our usual high standard. We will of course be looking into why these problems have occurred so that we can make sure it does not happen with future arrangements. Kind regards, Tom.

Posted 4 months ago

“I have used your services several times now and each time I am blown away by your exceptional care, to only pick the best quality flowers, I have highly recommended you to family and friends”

Helpful Report

Posted 4 months ago

Dear Ben, Thank you for taking the time to leave us a 5-star rating for Prestige Flowers. We truly appreciate your support and are thrilled to hear about your positive experiences with our services. We look forward to serving you again in the future and providing you with the same level of excellence that you've come to expect from Prestige Flowers. Warmest regards, Rosie

Posted 4 months ago

“Thank you so much my sis inlaw was delighted the flowers .I had made a mistake in the address ,and the shop helped me out i gave the wrong Adress and they redeliver the flowers to the right one again thank you so much from you dublin customer Frances”

Helpful Report

Posted 4 months ago

Dear Frances, thank you so much for your wonderful 5-star rating of Prestige Flowers. We are thrilled to hear that your sister-in-law was delighted with the flowers. Your kind words mean a lot to us. We understand that mistakes happen, and we are glad that we could assist you in rectifying the issue with the address. We always strive to provide the best customer service and ensure that our customers have a positive experience. We are delighted to have been able to redeliver the flowers to the right address for you. Thank you once again for choosing Prestige Flowers. We truly value your support and hope to serve you again in the future. Warm regards, Katie

Posted 4 months ago

“Lovely website to use, nice and easy to order from. Lots of options for extra gifts too.”

Helpful Report

Posted 4 months ago

Thank you so much, Alison, for your wonderful 5-star rating of Prestige Flowers! We truly appreciate your support and are thrilled to hear that you found our website easy to use for placing your order. We've worked hard to create a user-friendly platform that makes the ordering process seamless and enjoyable. Moreover, we take pride in offering a wide range of options for additional gifts, ensuring that you can customize your order exactly to your liking. We're grateful for your kind words and look forward to serving you again in the future.

Posted 4 months ago

“Not delivered and no delay information provided”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to share your experience with us. We truly appreciate your feedback regarding Prestige Flowers. Your input is invaluable to us and helps us improve our services. We are sincerely sorry to hear that your order was not delivered as expected and that there was no communication about any possible delays. We understand how frustrating and disappointing this must have been for you. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. I am very sorry for this and for any disappointment caused on this occasion. Warm regards, Rosie

Posted 4 months ago

Prestige Flowers is rated 4.5 based on 270,351 reviews