Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.45

4.5 Rating 270,352 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

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4.5

Based on 270,352 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 20th November 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Wanted to send a plant to France but it appears this is not possible. I had previously ordered from another company who failed to deliver or communicate. If this delivery is made successfully, I will write a further review - hopefully a favourable one!!”

Helpful Report

Posted 4 months ago

Hello, Thank you for sharing your experience and for considering our services to send a plant to France. I apologise for any inconvenience you faced with your previous order from another company. We understand how frustrating it can be when expectations are not met, especially with international deliveries. We do hope the flowers are well received!

Posted 4 months ago

“Great service and quick delivery . Flowers are lovely and fresh and always delivered on time . Would always shop with you 1st .”

Helpful Report

Posted 4 months ago

Dear Jane, Thank you so much for your wonderful 5-star rating of Prestige Flowers! We greatly appreciate your feedback and are thrilled to hear that you had a positive experience with us. We are delighted to know that you were pleased with our great service and quick delivery. It is our top priority to ensure that our customers receive not only beautiful and fresh flowers but also a timely delivery. Your kind words truly make our day! We are grateful to have customers like you, and your loyalty means the world to us. Thank you again for choosing Prestige Flowers as your go-to flower shop. We look forward to serving you in the future! Warm regards, Rosie

Posted 4 months ago

“Very disappointed! The flowers that arrived as a gift for my friends hardly look like the photo. I also paid extra for a bigger bunch and expected it to be a lot bigger than it is. It also showed orange lily’s in the photo and there is none of them in the bunch.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to provide feedback about your experience with Prestige Flowers. We truly appreciate your honesty and the opportunity to address your concerns. We would like to offer our sincere apologies for the disappointment you experienced with the flowers that were sent to your friends. We understand how important it is for the floral arrangements to match the expectations set by the photos. We are also sorry to hear that the size of the bunch did not meet your expectations, especially considering the additional fee paid for a larger arrangement. I can confirm there are lilies in the bouquet. However, we do send them in bud form. Once again, we thank you for sharing your feedback with us. Best regards, Rosie

Posted 4 months ago

“Received as a gift, absolutely awful, dead after two days.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your feedback on your experience with Prestige Flowers. We truly appreciate your honest and valuable input regarding the order you received as a gift. We would like to sincerely apologise for the disappointment and inconvenience you faced with the flowers that unfortunately perished after only two days. We understand how frustrating such an experience can be, especially when receiving a gift meant to bring joy. Please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with the order details and 'REVIEW' in the subject line? Best wishes, Tom

Posted 5 months ago

“I have been using Prestige for years as I live half way across the world from Family and close friends and send cards and gift through Prestige. All my family and friends are happy with the cards, flowers and gifts they have received. Hopefully this will continue. Thanks Prestige”

Helpful Report

Posted 5 months ago

Dear Joanne, thank you so much for your fantastic 5-star review of Prestige Flowers! We greatly appreciate your kind words and support. Hearing that you have been a loyal customer for years means the world to us. Once again, thank you for your continued trust in us. We look forward to serving you and your loved ones in the future. Best regards, The Prestige Flowers Team

Posted 5 months ago

“They add light to somebody’s day 😊”

Helpful Report

Posted 5 months ago

Dear Jo, Thank you so much for your amazing 5-star rating of Prestige Flowers. We truly appreciate your kind words and support. Thank you once again for choosing Prestige Flowers, and we look forward to serving you in the future. Best regards, Katie

Posted 5 months ago

“I have used prestige flowers for many years now and to date have always been pleased with the flowers and gifts I have sent. I think Prestige is good value especially if you take their annual postage. I hope I continue to receive good service especially today as I have sent a new baby gift...I do recommend Prestige.....Keep up the good service.”

Helpful Report

Posted 5 months ago

Dear Miss Bier, Thank you so much for your wonderful 5-star rating for Prestige Flowers! We are delighted to hear that you have been a loyal customer for many years and have always been pleased with the flowers and gifts you have chosen. We also appreciate your kind words about our value for money, especially with our annual postage option. Rest assured, we strive to consistently provide excellent service, and we are especially pleased to have delivered a new baby gift for you today. We value your recommendation, and we will continue to work hard to maintain the high standards that you expect from Prestige Flowers. Once again, thank you for choosing Prestige Flowers and for taking the time to share your positive experience. We look forward to serving you for many more years to come. Warm regards, Rosie

Posted 5 months ago

“Good morning Great flowers and friends I have sent them too really liked them. But I cant see where on your web site where I would enter the code for the free chocs to accompany the order I made just now. Code is 38UD498593, sent via your email on Thursday June 27th. Sorry. Could be it happend automatically but thats not clear to me. Cheers Sally”

Helpful Report

Posted 5 months ago

Hello Sarah, thank you so much for your wonderful 4-star rating of Prestige Flowers! We are thrilled to hear that you had a great experience with us. Your feedback means a lot to us and we appreciate your support. I do apologise for the issue with the voucher code. I can confirm the code is to be entered at the last stage of checkout. I will feed this back to our team. Thank you once again for choosing Prestige Flowers. We value your business and hope to serve you again in the future. Best wishes, Katie

Posted 5 months ago

“I resived Birstday flowers from my son girlfriend on 24.06.2024 And on 27 there was noting present in my vase I did need to put them in the bin I'm.not happy So much money bin paid So upset very upset On photo you can see onely only few left”

Helpful Report

Posted 5 months ago

Hello Annabela, thank you so much for taking the time to share your feedback about your recent experience with Prestige Flowers. We sincerely appreciate your honesty and apologise for the disappointment you encountered upon receiving your birthday flowers. We understand how upsetting it must have been to discover that there was nothing present in your vase by the 27th, requiring you to dispose of the flowers. This is certainly not the experience we aim to provide for our valued customers, and we deeply regret any inconvenience caused. We would like to assure you that we take your concerns seriously and are committed to making things right. Could you kindly contact us at enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 5 months ago

“The flower are always delivered on time, beautifully arranged and fresh.”

Helpful Report

Posted 5 months ago

Dear Saema, Thank you so much for taking the time to rate Prestige Flowers with 5 stars! We greatly appreciate your kind words and your support. We are thrilled to hear that our flowers are always delivered on time, beautifully arranged, and fresh. It is our utmost priority to ensure that every customer receives the best quality flowers to brighten their day. Your satisfaction means the world to us, and we are committed to consistently providing you with exceptional service and stunning floral arrangements. Once again, thank you for your wonderful review and for choosing Prestige Flowers. We truly value your loyalty and look forward to serving you again in the future. Warmest regards, Katie

Posted 5 months ago

“Always have a positive experience. The flowers are beautiful”

Helpful Report

Posted 5 months ago

Dear Beverly, Thank you very much for taking the time to leave us a 5-star rating for Prestige Flowers. We truly appreciate your kind words! We are thrilled to hear that you always have a positive experience with us, and we're delighted to know that you find our flowers beautiful. We strive to provide the best quality and service to our customers, and your positive feedback motivates us to keep up the good work. If there's anything else we can assist you with in the future, please don't hesitate to reach out to us. Thank you once again for your support and for choosing Prestige Flowers! Best regards, Rosie

Posted 5 months ago

“Very poor value for money, much smaller than photo on the website. Delivered by Royal Mail, in a box. The person was out when they attempted delivery so the flowers were not delivered on the day I wanted and spent 24 hours in box! Will not be ordering again.”

Helpful Report

Posted 5 months ago

Dear Rebecca, thank you so much for taking the time to share your feedback regarding your experience with Prestige Flowers. We sincerely appreciate your honesty and value your input. We would like to express our apologies for the inconvenience you encountered. We understand that the value for money was not up to your expectations and that the size of the flowers was much smaller than depicted on our website. Please accept our sincere apologies for these mishaps, as it is certainly not the experience we strive to provide for our customers. Your concerns have been noted and will be shared with our team to prevent similar occurrences in the future. Please could you forward us some images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line and we would be happy to look into this for you. Best wishes, Tom

Posted 5 months ago

“Needed a website that was clear and easy to use to send ‘next day’ flowers. This website ticked all the boxes. Good selection with a price that I was happy to pay. Easy to navigate and process my order. I will use again as I am happy with my purchase.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to leave such a fantastic 5-star review of Prestige Flowers! We are thrilled to hear that our website met all your expectations and made your flower-sending experience a breeze. We pride ourselves on providing a user-friendly and intuitive website, and we're glad it ticked all the boxes for you. It's wonderful to know that you found our selection extensive and the price point satisfactory. We always strive to offer a wide range of options to cater to all preferences and budgets. Moreover, we're delighted that navigating through the website and placing your order was a smooth process for you. Our goal is to ensure that every step is convenient and seamless for our valued customers, just like you. We truly appreciate your support and are thrilled that you plan on using Prestige Flowers again. Customer satisfaction is our ultimate aim, and your positive experience reaffirms that we are heading in the right direction. Thank you once again for choosing Prestige Flowers. We look forward to serving you with beautiful flowers for your future occasions! Warm regards, Prestige Flowers

Posted 5 months ago

“As there have been some 'special' birthdays and other 'special' occasions this year that I could not attend due to ill health and distance needing to be travelled, I have relied on Prestige Flowers to convey all my good wishes to the recipients. All have been really happy with the flowers they have received so I have been relieved to know I picked the right company to deal with. Thank You.”

Helpful Report

Posted 5 months ago

Thank you so much for your wonderful 5-star rating and for taking the time to share your experience with Prestige Flowers. We greatly appreciate your kind words and feedback. We understand that it can be difficult when you cannot attend special occasions due to health issues and distance, but we are glad that we could be a part of your celebrations by delivering beautiful flowers on your behalf. It brings us joy to hear that all the recipients were happy with the flowers they received, and it's reassuring to know that you chose the right company to trust. Once again, thank you for your support and trust in Prestige Flowers. We look forward to serving you again in the future. Warm regards, Rosie

Posted 5 months ago

“I ordered a large bouquet it cost me £60 I received 6 roses and 2 freesias. I was told when I sent photos they accidentally gave me the standard and refunded £10. I personally don't think 8 flowers is worth £50. There are better letterbox flowers and far cheaper. Even my local florist is cheaper. The roses were also starting to wilt with a few petals falling off on day of arrival. Disappointed. I would add the pictures I sent to the company however ot won't let me upload them currently.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your feedback on your recent experience with Prestige Flowers. We truly appreciate your honesty and insights. Please accept our sincerest apologies for the disappointment you faced with your order. We understand that receiving only 6 roses and 2 freesias in a large bouquet, despite the refund of £10, did not meet your expectations. We agree that eight flowers for £50 are not representative of the value we aim to provide. Moreover, we are sorry to hear about the condition of the wilted roses upon arrival, as this is certainly not the quality we strive to deliver. I have located your order and can see that this is still being looked into. Best wishes, Katie

Posted 5 months ago

“Lacklustre arrangement. Flowers arrived a day late, so missed the occasion they were for. Pretty useless really. I would not recommend this company under any circumstances and I will not be using them again.”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to provide your feedback regarding your experience with Prestige Flowers. We sincerely appreciate your honesty and value your opinion. We would like to extend our sincerest apologies for the inconvenience you faced with regard to the late delivery of your flowers. We understand the importance of timely delivery, especially for special occasions, and we deeply regret that we fell short of your expectations in this regard. Due to the distance between the delivery address and our distribution centre, it can sometimes take extra time in transit, as we do advise on our website. We're also sorry to hear that the arrangement you received fell short of your expectations. We always strive to provide our customers with beautifully designed and fresh flowers, and we deeply apologise for any disappointment caused. If not done already, please could you forward us some images of the bouquet to enquiries@pretsigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 5 months ago

“My boyfriend sent me these flowers red roses and Lilly’s I’ve had them 3 days the Lilly’s haven’t even opened and roses are droopy really bad, as look nothing like the picture”

Helpful Report

Posted 5 months ago

Thank you so much for taking the time to share your experience with Prestige Flowers. We truly appreciate your feedback and are grateful for the opportunity to address this matter. Please accept our sincere apologies for the disappointing condition of the red roses and lilies sent to you by your boyfriend. We understand how important it is to receive a bouquet that matches the beauty and freshness shown in our pictures. It is disappointing the lilies have not yet opened and the roses appear droopy. Please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Katie

Posted 5 months ago

“Mega easy to use, beautiful arrangements, very clear pictures, if I could afford to I'd buy from there every week. Gorgeous.”

Helpful Report

Posted 5 months ago

Dear Lorraine, thank you so much for your incredibly kind words and outstanding 5-star rating of Prestige Flowers. We are thrilled to hear that you found our website mega easy to use and that our arrangements were beautiful. We pride ourselves on providing clear pictures, ensuring that you can see every detail before making a purchase. Your comment about wishing you could buy from us every week truly warms our hearts. We aim to deliver gorgeous flowers that bring joy to our customers' lives, and it's a pleasure to know that we are meeting your expectations. Thank you once again for taking the time to share your positive experience. We greatly appreciate your support and look forward to serving you again in the future. Warm regards, Katie

Posted 5 months ago

“Great flowers for overseas occassions”

Helpful Report

Posted 5 months ago

Hello Julie, thank you for your outstanding 5-star rating of Prestige Flowers. We truly appreciate your feedback and support! We are thrilled to hear that you found our flowers to be great for overseas occasions. At Prestige Flowers, our aim is to provide stunning arrangements that can convey your love and warm wishes, no matter the distance. We take pride in sourcing only the freshest and most beautiful blooms, ensuring that your loved ones receive a memorable gift. Once again, thank you for choosing Prestige Flowers. We look forward to serving you in the future and making every occasion extra special for you and your loved ones. Best regards, Rosie

Posted 5 months ago

“The flowers that I received were at best 30% the size of the photo on the website. It was a miniscule bunch of flowers. The customer service is non-existent. I'd avoid at all costs. A total rip-off.”

Helpful Report

Posted 5 months ago

Thank you for taking the time to share your feedback on your recent experience with Prestige Flowers. We sincerely appreciate your honesty and for bringing these issues to our attention. We deeply apologise that the flowers you received were not up to your expectations. We strive to accurately represent our products, and we apologise for falling short in this instance. I would also like to apologise for any disappointment caused by the outcome of this and that our team was unable to provide a satisfactory resolution. Best regards, Katie

Posted 5 months ago

Prestige Flowers is rated 4.5 based on 270,352 reviews