Prestige Flowers Reviews

Name: Prestige Flowers
Rating: 4.45

4.5 Rating 270,351 Reviews

87 %

of reviewers recommend Prestige Flowers

Company Reviews

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4.5

Based on 270,351 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 87%

About Prestige Flowers:

As the UK’s most reviewed online florist, with the most positive reviews in the industry, we pride ourselves on delivering happiness to our lovely customers.

We are committed to protecting our planet. We are proud to be 98% sustainable and we are working on the rest! All our flowers are ethically sourced with the freshest flowers delivered direct to your door, allowing you to enjoy your beautiful blooms for longer.

Whatever the occasion, milestone, or gesture, send flowers to show your appreciation for all they do. There for you because you’re there for them.

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Prestige Flowers 5 star review on 20th November 2024

9993

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“3 days late for a birthday delivery, flowers probably sitting in a warehouse for 3 days so they are all wilted. No respond, no refund. Is this even a legitimate company? Buyer beware…thank goodness I use Amex so there’s consumer protection”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to share your feedback on your recent experience with Prestige Flowers. We truly appreciate your valuable input and sincerely apologise for the issues you encountered. We are truly sorry for the delay in delivering the flowers for the birthday occasion. We understand how important it is for gifts to arrive on time, especially for such special occasions. We deeply regret any disappointment or inconvenience this may have caused. I can see that our customer service team has responded to your email and is awaiting your reply. Best wishes, Katie

Posted 4 months ago

“Easy to use website, great range of flowers and decent, realstic prices as well! Very happy with the service.”

Helpful Report

Posted 4 months ago

Thank you so much for giving Prestige Flowers a 5-star rating! We truly appreciate your kind words and are thrilled to hear that you found our website easy to use. Our team works hard to provide a wide range of beautiful flowers at realistic prices, so it's fantastic to know that you are satisfied with the service. Once again, thank you for your support and for choosing Prestige Flowers. We look forward to serving you again in the future! Warm regards, Katie

Posted 4 months ago

“You’re better off buying flowers from Aldi. Such a waste of money and the ‘card’ will be a wet piece of spare paper that looks like a 5 year old wrote it.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to share your feedback about your experience with Prestige Flowers. We truly appreciate your honesty and your willingness to let us know about your disappointment. We apologise for the issues you encountered, particularly regarding the quality of the card and the overall value for money. We understand how important it is to feel satisfied with your purchase, and we are sorry that we fell short of your expectations. Once again, thank you for bringing these matters to our attention. Best regards, Prestige Flowers

Posted 4 months ago

“Always had great service and beautiful flowers from prestige's, which is why I always choose them.”

Helpful Report

Posted 4 months ago

Dear Irene, thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and continuous support. We're thrilled to hear that you've always had great service and received beautiful flowers from us. It means a lot that you choose us time and time again. We strive to provide the best service and highest quality flowers to all our customers, and it's always rewarding to hear that our efforts are appreciated. Should you ever need anything in the future, please don't hesitate to reach out. We look forward to serving you again! Warm regards, Rosie

Posted 4 months ago

“I am 64 years old man doing this gift of Flower and card and chocolate.its very stressful for start but went very well done website is good one I appreciate ,this is for my Kinder garden teacher 80s birthday thankyou. 👍👍 I am doing this before DELIVERY”

Helpful Report

Posted 4 months ago

Thank you so much for giving Prestige Flowers a 5-star rating! We truly appreciate your feedback and are thrilled to hear that your experience with our website has been positive. We hope that your gift brings a lot of joy on this special day and that your Kindergarten teacher will be delighted. Thank you once again for choosing Prestige Flowers, and if there is anything else we can assist you with, please do not hesitate to let us know. Warm regards, Katie

Posted 4 months ago

“The products are good though expensive. Although I am very experienced in placing online orders, I do not find this site easy to use. Things jump in or disappear when I have not clicked on anything or have not finished e.g, putting in delivery address. I got that right in the end but the billing address is incorrect, omitting the house number - I did not have any chance to enter billing address, it must have been incorrect from a previous occasion, not by my intent.”

Helpful Report

Posted 4 months ago

Thank you for your positive 4-star rating of Prestige Flowers! We truly appreciate your feedback. We're glad to hear that you found our products to be good. However, we apologise for any inconvenience you experienced while using our site. We strive to provide an easy and seamless online ordering experience, and we are sorry to hear that you found it difficult to navigate.

Posted 4 months ago

“Flowers looked half dead. A bouquet I got from Tesco for £12 was nicer. Don't order from here”

Helpful Report

Posted 4 months ago

Hello Yvonne, thank you so much for taking the time to provide us with your valuable feedback about your recent experience with Prestige Flowers. We truly appreciate your honesty and it is through feedback like yours that we can identify areas where improvement is needed. We sincerely apologise for the disappointment caused by the condition of the flowers you received. We deeply regret that we have not met your expectations in this instance. Once again, thank you for bringing this matter to our attention, Yvonne. Your feedback is highly appreciated. Warm regards, Prestige Flowers

Posted 4 months ago

“Ordered flowers and champagne for my sisters 60th. The flowers arrived but the champagne did not. It is a good job I asked her if she got the champagne when she texted me to say how lovely the flowers were. Very disappointed in this oversight and not offered any compensation. I will think twice before I use Prestige again.”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to provide your feedback on your recent experience with Prestige Flowers. We truly appreciate your honesty and value your input. We sincerely apologise for the oversight regarding the champagne in your order for your sister's 60th birthday. We understand how disappointing it must have been for both you and your sister not to receive the complete package. This is certainly not the level of service we strive to provide. I can see that our team arranged for this to be sent out. Warm regards, Tom

Posted 4 months ago

“Paid extra for a large bouquet and it's smaller than the standard one in the picture, simply not worth the money”

Helpful Report

Posted 4 months ago

Hello Keith, thank you so much for taking the time to provide us with your feedback regarding your recent experience with Prestige Flowers. We truly appreciate your honest review and value your feedback as it helps us identify areas for improvement. We sincerely apologise for the disappointment you faced concerning the size of the bouquet you received. We understand how important it is for our customers to receive the product as expected, especially when extra payment has been made for a larger size. We completely agree that this should not have happened and acknowledge that it did not meet your expectations. If possible, please could you send us a birds-eye view image of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line, so we can look into this for you. Best wishes, Katie

Posted 4 months ago

“Always lovely flowers, generous bouquets. Good value money.”

Helpful Report

Posted 4 months ago

Dear Gillian, thank you so much for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and support. We are delighted to hear that you always find our flowers lovely and generous bouquets. Offering good value for your money is one of our top priorities, and we are glad that it shines through in your experience. Once again, thank you for choosing Prestige Flowers and for taking the time to leave us such a lovely review. Warm regards, Tom

Posted 4 months ago

“This is my 4th time using Prestige Flowers and l am a fussy buyer, so you therefore know if they can please me, they are likely to please you too.”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful 5-star rating of Prestige Flowers! We are delighted to hear that you have chosen us for the fourth time and that we have managed to meet your expectations as a fussy buyer. It means a lot to us that we have been able to please you, as we strive to provide the same level of satisfaction to all our customers. Your kind words and continued support truly motivate us to keep delivering exceptional service. We look forward to serving you again in the future and ensuring your continued satisfaction. Warmest regards, The Prestige Flowers Team

Posted 4 months ago

“It was a bit confusing. Not a straight forward route of payment. Its too focused on trying to set up an account when I just wanted to order and pay.”

Helpful Report

Posted 4 months ago

Hello Elaine, Thank you for your feedback regarding the website. We are sorry for any inconvenience caused while placing your order with us. Our aim is to provide a stress-free order process for our customers, so this is disappointing to hear. I will feed this back to our team.

Posted 4 months ago

“I have used prestigie flowers on a number of occasions and have been very happy with the flowers they have sent. They are fresh and last a long time. Will continue to use them”

Helpful Report

Posted 4 months ago

Thank you so much for your wonderful 5-star rating! We truly appreciate your kind words and are thrilled to hear that you have been consistently satisfied with the flowers we have sent. We take great pride in ensuring our flowers are fresh and long-lasting, and we are delighted that our efforts have made you a loyal customer. We look forward to serving you again in the future!

Posted 4 months ago

“I was really disappointed that such a small bunch of flowers were delivered to a friend that was grieving. I paid £34.68 including postage and what was delivered was nothing like what was in the picture. They were not worth the money that I paid. I have emailed but have not received a reply.”

Helpful Report

Posted 4 months ago

Hello Amanda, thank you so much for taking the time to provide us with your feedback regarding your recent experience with Prestige Flowers. We genuinely appreciate your input and apologise for any disappointment or frustration caused. We are truly sorry to hear that the flowers delivered to your friend fell short of your expectations. We understand how important it is to send a meaningful and beautiful arrangement during such difficult times, and we deeply regret that we did not meet your needs on this occasion. Please could you send us some birds-eye view images of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 4 months ago

“A great bunch of flowers for a great price”

Helpful Report

Posted 4 months ago

Hi Karen, thank you so much for giving Prestige Flowers a 4-star rating! We truly appreciate your feedback and are thrilled to hear that you had a positive experience with us. A great bunch of flowers for a great price is what we strive for, and we're glad to know that we can meet your expectations. Please don't hesitate to reach out if there's anything else we can assist you with. We look forward to serving you again in the future! Best regards, Katie

Posted 4 months ago

“Easy to use website”

Helpful Report

Posted 4 months ago

Thank you so much, Janet, for your fantastic 5-star rating of Prestige Flowers! We truly appreciate your kind words and positive feedback. It's great to hear that you found our website easy to use. We strive to provide a seamless and straightforward online shopping experience for all our valued customers. We're delighted that you enjoyed your experience with us, and we look forward to serving you again in the future. Thank you once again for choosing Prestige Flowers!

Posted 4 months ago

“I paid for the large bunch of flowers as a gift When they arrived it was like £5 worth I will not use these people again”

Helpful Report

Posted 4 months ago

Hello Mark, thank you so much for taking the time to share your experience with us at Prestige Flowers. We greatly appreciate your feedback and want you to know that we value every customer's satisfaction. We are truly sorry to hear that the large bunch of flowers you paid for didn't meet your expectations. We understand how disappointing this must have been, especially considering it was intended as a gift. Please accept our sincerest apologies for any inconvenience this may have caused. Please could you send us some photos of the bouquet to enquiries@prestigeflowers.co.uk with your order number and 'REVIEW' in the subject line? Best wishes, Rosie

Posted 4 months ago

“PRESTIGE FLOWERS ARE MY FLORISTS OF CHIOCE. THE FLOWERS ARE ALWAYS BEAUTIFUL AND DELIVERED ON TIME. I WOULDN'T HESITATE TO RECOMMEND THEM.”

Helpful Report

Posted 4 months ago

Dear Julie, thank you so much for the 5-star rating and your kind words about Prestige Flowers. We greatly appreciate your support and are thrilled to hear that our flowers have consistently been beautiful and delivered on time. Your recommendation means a lot to us! Warm regards, The Prestige Flowers Team

Posted 4 months ago

“quite simply the most cumbersome and awkward buying to check-out experince i have had on the entire Internet!”

Helpful Report

Posted 4 months ago

Thank you so much for taking the time to provide us with your feedback on your recent experience with Prestige Flowers. We genuinely appreciate customers like you who share their thoughts, as it helps us constantly improve our services. We apologise for the inconvenience caused during the purchasing and check-out process. Your feedback highlights areas where we need to focus on improving, and we are committed to rectifying these issues.

Posted 4 months ago

“Great service thoroughly recommend”

Helpful Report

Posted 4 months ago

Hello Geri,Thank you so much for your fabulous 5-star rating of Prestige Flowers! We truly appreciate your support and kind words. Your satisfaction is extremely important to us, and we're thrilled to know that we were able to provide you with a great service. Best regards, Tom.

Posted 4 months ago

Prestige Flowers is rated 4.5 based on 270,351 reviews