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Premium Tile Trim Reviews

4.8 Rating 1,757 Reviews
95 %
of reviewers recommend Premium Tile Trim
4.8
Based on 1,757 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Premium Tile Trim Reviews
My customer was very pleased that the grout and silicone colour was in stock and arrived on time, thank you.
Helpful Report
Posted 2 years ago
Hi Paul, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
I would have given 5 stars but one of the products ordered was out of stock and I was not notified that it wouldn't arrive until a week later when I called the company. That said, Premium Tile Trim was easy to contact and they resolved the issue swiftly with a refund. I would use the company again but would check stock levels more thoroughly.
Helpful Report
Posted 2 years ago
Hi Vanessa, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are very sorry to hear about this and apologise for the inconvenience it may have caused. Thank you for your detailed and honest review, I will be sure to pass this information to our sales team so we can prevent similar issues in the future. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Very helpful over the phone good reliable delivery
Helpful Report
Posted 2 years ago
Hi Helen, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Quality product delivered next day as requested.
Helpful Report
Posted 2 years ago
Hi Dinesh, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Excellent communication and customer service staff happy to help with order questions and queries. Products arrived quickly and in great condition. Will certainly be using again.
Helpful Report
Posted 2 years ago
Hi Thomas, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
I paid for next day delivery as I needed this product urgently. This was on Thursday 9th and the trims still aren’t here. Not happy at all
Helpful Report
Posted 2 years ago
Hi Jack, Thank you very much for taking the time to leave us a review, and for shopping with Premium Tile Trim. We are very sorry to hear about this and would like to apologise for the inconvenience it may have caused. After looking into your order I can see that it was sent from our supplier directly. One of our sales team members will be in contact with you shortly so we can resolve this as soon as possible. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you. Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Needed some trim corners quickly and Premium Tile Trim were able to deliver
Helpful Report
Posted 2 years ago
Hi Janet, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Ordered Straight Edge Milled Aluminium Tile Trim ESA, which came bent, messages to premier Tile Trim customer support. They mentioned my order was from them but 3rd party. I have no details of 3rd party if the purchase was done from the premier tile prime web side they should provide support. Not reliable .
Helpful Report
Posted 2 years ago
Hi, Thank you very much for taking the time to leave us a review, and for shopping with Premium Tile Trim. We are very sorry to hear about this and apologise for the inconvenience it may have caused. I have passed this information over to our sales team so we can investigate immediately and provide a suitable resolution. When you made your initial order we may have been out of stock or we didn't have the required amount to fulfil the full order, in this case, we can sometimes send the items directly from our supplier so our customers can receive their items faster. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you. Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Quick, efficient, well packaged and great quality
Helpful Report
Posted 2 years ago
Hi Elizabeth, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
My experience with Premium Tile Trim has been a disaster. I placed an order, paid for delivery and was given a despatch notice that the goods were on the way. 6 days later, many phone calls later and many excuses and , still no sign of my order. I have had no option but to cancel the order and purchase from another supplier. Very disappointed and won't go near this company again. Let's hope my refund will be made swiftly
Helpful Report
Posted 2 years ago
Great Service, fast delivery and product does what it says.
Helpful Report
Posted 2 years ago
Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Quick delivery, well wrapped up, quality products!
Helpful Report
Posted 2 years ago
Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Easy to order quick well packaged delivery
Helpful Report
Posted 2 years ago
Hi David, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Good product, arrived in a couple of days, excellent packaging.
Helpful Report
Posted 2 years ago
Hi Alan, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Exactly what i wanted , delivery good .
Helpful Report
Posted 2 years ago
Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Ordered and received the time trims in maybe about 10 days which was fine as had allowed for this and planned accordingly. Trims as expected and would order again. 4 stars due to communication. Was contacted by PTT about another previous order, and returned an email about cancelling the previous order that did not go through on PayPal and never got an acknowledgement back.
Helpful Report
Posted 2 years ago
Hi, Thank you very much for taking the time to leave us a review, and for shopping with Premium Tile Trim. We are very sorry to hear about this and apologise for any inconvenience it may have caused, It is very uncommon for something like this to happen. I have passed this information to our sales team to ensure we can prevent this from happening in the future. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Ryan - Premium Tile Trim
Posted 2 years ago
Quick and reliable
Helpful Report
Posted 2 years ago
Hi David, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Top quality product and super quick delivery with secure packaging to protect the product. Highly recommend.
Helpful Report
Posted 2 years ago
Hi Kristina, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
What a joy! Excellent product. Excellent service. Product arrived promptly, well packaged and undamaged.
Helpful Report
Posted 2 years ago
Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Trims were excellent. We paid extra to have them delivered the next day and they arrived really quickly which meant we could get on with our job.
Helpful Report
Posted 2 years ago
Hi Emily, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim
Posted 2 years ago
Premium Tile Trim is rated 4.8 based on 1,757 reviews