Name: Premium Tile Trim
Address: 23, Mallard Close, Northampton, Earls Barton
Rating: 4.78

“great servicethanks”

Posted 1 year ago

Hi Chris, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. We are thrilled to hear about your experience with us. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 1 year ago

“Metal tile trim arrived in great condition, it was well packaged and fairly quick.”

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Posted 1 year ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. It is fantastic to hear your experience with us. We are thrilled to hear that you received your order and it was all packaged and delivered efficiently and promptly. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 1 year ago

“Very good service.”

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Posted 1 year ago

Hi Simon, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are pleased to hear about your experience with us. We strive to provide excellent service and we are glad to have met your expectation. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Efficient and helpful”

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Posted 1 year ago

Hi Carlos, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We greatly appreciate your feedback and are thrilled to hear that your experience with us was efficient and helpful. At PTT, we strive to provide our customers with the best possible service, and your kind words confirm that we are on the right track. Additionally, we are delighted to hear that our team was helpful in assisting you. Our dedicated staff members are committed to providing excellent customer service and addressing your needs promptly and effectively. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“I would have given 5 stars but felt that I would have preferred to receive an order confirmation while awaiting delivery details.”

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Posted 1 year ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We appreciate your positive rating. We apologise that you did not receive any communication regarding order confirmation and delivery details. Your feedback is valuable to us, as it helps us identify areas for improvement. We will review our processes and work on enhancing our communication to ensure that order confirmations are sent promptly. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Well packed and bang on product”

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Posted 1 year ago

Hi Peter, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We greatly appreciate your feedback and are thrilled to hear that your recent purchase was well packed and precisely what you were expecting. At PTT, we understand the importance of ensuring that our products arrive in excellent condition. We take great care in packaging our items securely to protect them during transit. We also take pride in providing products that align with our customers' expectations. We strive to maintain high-quality standards and ensure that our products are precisely what you anticipate. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Service was good. Product wad excellent Courier service was horrendous (fed.ex) so much so that I request for my delivery payment to be refunded and suggest you change courier due to the rude, unorganised service”

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Posted 1 year ago

Hi Ashley, Thank you very much for taking the time to leave us a review, and for shopping with Premium Tile Trim. We are happy to hear you’re pleased about the service and product this is something we strive to provide. We just want to apologise for any confusion or delay by FedEx. We can see they originally planned for delivery on the Tuesday, but FedEx had accidently sent the parcel to the wrong delivery address which delayed the parcel by a day. This is something we will raise with our accounts manager at FedEx to investigate further to avoid issues like this from reoccurring. I can see you placed the order on Friday 16/6/23 and received your order on Wednesday 21/6/23 which is still in the 1-3 working day time frame which the order was placed on. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Reasonably priced and good quick service.”

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Posted 1 year ago

Hi Steve, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We greatly appreciate your feedback and are delighted to hear that you found our products to be reasonably priced and our service to be quick. Providing competitive pricing is important to us, and we're glad that our prices met your satisfaction. Additionally, we understand the importance of prompt service, and we're thrilled that we could meet your expectations in that regard. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“All Good. Easy site to use, FAST delivery, well packaged and sensible prices.”

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Posted 1 year ago

Hi Douglas, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our website, delivery service, packaging, and pricing. Creating an easy-to-use website is a priority for us, and we're glad that you found it user-friendly. We also understand the importance of fast delivery, and we're delighted that your order arrived quickly. At PTT, we strive to offer competitive and sensible prices, and we're thrilled that our pricing met your satisfaction. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“The website was easy to navigate and delivery was super quick.”

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Posted 1 year ago

Hi Peter, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We truly appreciate your feedback and are thrilled to hear that you had a positive experience with our website and delivery service. We strive to create a user-friendly website that provides a seamless shopping experience, and we're delighted that you found it easy to navigate. We also understand the importance of fast delivery, and we're glad that we could meet your expectations in that regard. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Super speedy delivery, excellent product”

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Posted 1 year ago

Hi Claire, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear that you had a positive experience with our company. We understand the importance of speedy delivery, and we are committed to ensuring that our customers receive their orders as quickly as possible. We are also delighted to know that you found our product to be excellent. We take great pride in offering top-notch products that meet the expectations of our customers. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Very good company to deal with and quick delivery”

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Posted 1 year ago

Hi Bill, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are delighted to hear that you had a very good experience dealing with our company. We understand the importance of quick delivery, and we work diligently to ensure that our customers receive their orders as promptly as possible. Our dedicated team strives to process and ship orders efficiently, so it's great to know that you experienced fast delivery. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Great service, fast delivery and good value items”

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Posted 1 year ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We are thrilled to hear that you had a great experience with our service. Providing exceptional service is one of our top priorities, and we are delighted that we were able to meet your expectations. At PTT, we understand the importance of fast delivery, and we strive to ensure that our customers receive their orders in a timely manner. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Quick delivery, excellent packaging and good quality trims”

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Posted 1 year ago

Hi David, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. We're thrilled to hear that you had a great experience with us, from quick delivery to excellent packaging and quality trims. We understand the importance of timely delivery, and we're glad that your order reached you promptly. Our team takes great care in packaging our products to ensure they arrive in excellent condition, so it's wonderful to hear that you were satisfied with the packaging. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Deliver has been rescheduled 4 times without any communication of it being late until the delivery date and time has passed”

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Posted 1 year ago

Hi Jonathan, Thank you for taking the time to leave a review. Sorry to hear about your issues with your order. I have tried to call you regarding this, however there was a extra digit on your phone number. I have spoken to Fedex to find out what has happened with your order. They have said that they tried to deliver on Wednesday 24th May, but said customer was not available or business was closed. They have tried to deliver today with same result and have tried to contact you regarding this. If we wish to discuss this further please feel free to give us a call. As a business, all reviews are important to us, as we continue to adapt and evolve to meet our customer's needs. Stephen - Pro Tiler Tools

Posted 1 year ago

“Excellent quality trim at excellent price with delivery on time. Parcel was supported by a length of 2x1 to make sure it wasn't damaged in transit.”

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Posted 1 year ago

Hi Alan, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. It is fantastic to hear about your experience with us. At PTT, we strive to provide excellent quality products at affordable prices. It is also excellent to hear that your delivery arrived promptly. Our staff work diligently to process our customers orders so that they arrive in time. We look forward to serving you again. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Premium Tile Trim

Posted 1 year ago

“Quick and easy to deal with, goods arrived as promised on time.”

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Posted 1 year ago

Hello, Thank you very much for taking the time to leave us a positive review, and for shopping with Pro Tiler Tools. It is excellent to hear you received your order. Ensuring a smooth and hassle-free process is important to us. We also appreciate your feedback on the timely delivery of your goods. It’s feedback from our customers that allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Stephen - Pro Tiler Tools

Posted 1 year ago

“Very good”

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Posted 1 year ago

Hi Susan, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim

Posted 1 year ago

“Delivered on time. Good quality products at a competitive price.”

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Posted 1 year ago

Hi Roy, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim

Posted 1 year ago

“Arrived quickly and well packaged, thanks”

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Posted 1 year ago

Hi, Thank you very much for taking the time to leave us a positive review, and for shopping with Premium Tile Trim. The feedback we receive from our customers is what allows us to adapt and evolve, ensuring we continue to provide the best range of products and high-quality service possible. If you have any queries or need any advice when ordering next time, please don’t hesitate to reach out to our team on 01604 859800 and they’ll be happy to help you find what you need. We hope to welcome you back again soon! Many Thanks Jay - Premium Tile Trim

Posted 1 year ago

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Premium Tile Trim Reviews