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PowerBug.co.uk Reviews

4.7 Rating 4,177 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,177 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Powerbug themselves are an excellent company to deal with. Very responsive and very helpful. My recent order was delivered promptly. The only downside was the courier, Evri, who left the parcel out in the rain on my doorstep for several hours till I got home. Luckily the order was for tray inserts which are waterproof. It might have been a different story for a battery etc. I suggest they use a better courier as Evri or Hermes as they used to be known has a dreadful reputation
Helpful Report
Posted 1 year ago
I have no problems with any equipment l have purchased with powerbug they are very reliable and easy to deal with
Helpful Report
Posted 1 year ago
Please see email i sent to your employee Christian. Its all working now.
Helpful Report
Posted 1 year ago
Thank you, the shipment arrived. ALRIGHT
Helpful Report
Posted 1 year ago
I use the battery charger check service and found the service to be excellent. The charger was checked and returned within a few days. All the members of staff I spoke to on the telephone were extremely polite and helpful.
Helpful Report
Posted 1 year ago
Your service was 1st Class and you did everything in good time. Well done for your 1st class customer service. Kind Regards Ralph Royden Quick
Helpful Report
Posted 1 year ago
Have purchased many large items over the years. On this occasion I only required a replacement screw, which I had lost from my umbrella holder. Christian still treated the order with his usual efficient service. Thank you so much.
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Posted 1 year ago
Quality trolley. Easy to use with a great battery life. Would well recommend. Definitely worth the money.
Helpful Report
Posted 1 year ago
Brilliant service thanks, my trolley is 2 1/2 years old and the controller broke. They not only send the part under warranty but also threw in a replacement glass I had cracked.
Helpful Report
Posted 1 year ago
PowerBug gave the best service ever. Their delivery and after sales service is first class and cannot be faulted. We’ll done all at PowerBug
Helpful Report
Posted 1 year ago
My old power bug trolly finally gave up after about 12 years of hard graft. Fortunately I did not need a new battery or wheels and the sales agent at Powerbug was very helpful and empathetic when it came to obtain a new one. I was able to purchase a new GT unit without wheels or battery which turned out to be a great deal for me. Great service. The new Powerbug GT arrived two days later. Highly recommend.
Helpful Report
Posted 1 year ago
Easy to buy from,quick delivery,didn't need to buy the extra screws recommended as,they were unnecessary to fit the parts I purchased,but apart from that,good experience
Helpful Report
Posted 1 year ago
Very helpful.
Helpful Report
Posted 1 year ago
I've been a Powerbug customer for many years. The trolleys are great and the after-sales service second to none. Very quick to respond to queries, technical support is superb and fast despatch of readily available spares if needed. Warranty honoured rapidly and without quibble. An excellent company to deal with.
Helpful Report
Posted 1 year ago
Excellent bit of kit Very good performance and wonderful that I get more use out of my previously purchased lithium battery Thank you for your help, advice and service
Helpful Report
Posted 1 year ago
My 18 month old Power Bug golf trolley's battery charger would not charge the battery. I telephoned the company and spoke to an engineer who told me the charger was faulty. He said he would post me a new one and it arrived in time for the battery to be charged before I next played.
Helpful Report
Posted 1 year ago
Bought my trolley 4 years ago with no issues until recently. I needed a new start button and mechanism. They were sent out to me with no fuss and with a nice discount. I had an issue with the mechanism and a new one was sent straight out to me free of charge. Outstanding after care services. Thankyou
Helpful Report
Posted 1 year ago
Once again great fast service
Helpful Report
Posted 1 year ago
Recently had a problem with my trolley, problem listened to and solved it in a very professional manner and were as good as their word, now running well. Thanks Guys
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Posted 1 year ago
Excellent company great service and great trollies I’ve had mine 20 years, have only needed one new battery and when I recently damaged the speed control ( my fault) I received great advice from customer service and the new part arrived in 3 days as promised Would highly recommend them, a great British Company Les Ridsdale
Helpful Report
Posted 1 year ago
PowerBug.co.uk is rated 4.7 based on 4,177 reviews