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PowerBug.co.uk Reviews

4.7 Rating 4,180 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,180 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Robert C
PowerBug Customer
“Good service and quick delivery”
Helpful Report
Posted 5 years ago
Graham W
PowerBug Customer
“Terrific service !”
Helpful Report
Posted 5 years ago
Carla F
PowerBug Customer
“Arrived super quick next day. Good sturdy trolley and battery much admired by fellow golfers.”
Helpful Report
Posted 5 years ago
Ken S
PowerBug Customer
“Ordered a drinks holder for my Power Bug trolley ,”
Helpful Report
Posted 5 years ago
John M
PowerBug Customer
“First class service”
Helpful Report
Posted 5 years ago
Tom D
PowerBug Customer
“Great trolley and battery”
Helpful Report
Posted 5 years ago
Chandra A
PowerBug Customer
“Excellent trolley but disappointed with the straps without some kind of easy way strapping the golf bag top and bottom one? I am struggling to clamp it with my bare hands!!”
Helpful Report
Posted 5 years ago
Nigel F
PowerBug Customer
“From ordering and using, first class”
Helpful Report
Posted 5 years ago
Carina J
PowerBug Customer
“Good and fast service, but little issue the battery do not fit my cart its bigger than the old. On your page you say it fits all powerbug carts and mine has the older mini lithium wich is a little bit smaller but its to much truble to send back så i will figure out some resolve so i can use it. Love my cart!”
Helpful Report
Posted 5 years ago
Javed K
PowerBug Customer
“Nothing against the product itself but the sales staff performed badly. My surname was spelt incorrectly and my post code, which I had given via phonetic alphabet, was incorrectly recorded and I was called twice to provide information to correct their records. The trolley arrived with no written instructions and I had to call the company to ask why it didn't work, to be told that there was a button under the handle that needed to be switched on. Nothing too terrible but these are service shortcomings that could have easily been avoided.”
Helpful Report
Posted 5 years ago
Sorry to see this review however we sometimes have to check information given to us over the phone to make sure that it is accurate as in the first instance in this case it was not. Although we are very happy to take instruction and orders over the phone, we have to be allowed some latitude to carry out our due diligence and make sure that we have accurate information. In relation to the "ON-OFF" switch under the handle of the GTX1 trolley, it is clearly detailed within the information provided with the product however understand the it can be slightly embarrassing for a customer to complain that a product is not working only to be advised that it has to be switched on.... We are very happy to hear that there are no issues and that the customer is happy with the trolley and sorry for the misunderstanding.
Posted 5 years ago
Michael H
PowerBug Customer
“Simple. Cost effective. Great customer service.”
Helpful Report
Posted 5 years ago
James B
PowerBug Customer
“Almost by return of post. Excellent service and thank you.”
Helpful Report
Posted 5 years ago
Dave M
PowerBug Customer
“Ok so I did my homework and looked at many reviews of this trolley/company before ordering as it seemed cheap compared to other same spec models....all looked good. I ordered my Gt plus trolley on 23rd and it arrived on 26th. Very easy to put together and looks strong. I put the battery on charge (took about 4 hours) and off I went the next day for a round. Wow....easy to erect and take down (basically 1 clip),looks good, is deathly silent, easy to use, is not that heavy and the battery after 18 holes is still on full. Excellent so far. I took out the 2 year interest free oprion after putting down £100, so all in all I have a great trolley with 3 years battery/parts warranty for less than £15 a month.......seriously it's a no brainer. Powerbug have contacted me to ensure everything is ok and to activate my warranty. I guess all the reviews are correct.”
Helpful Report
Posted 5 years ago
Anonymous
PowerBug Customer
“Excellent service, prompt delivery, very impressed with the power bug, easy to use, great value 5 stars. Very impressed.”
Helpful Report
Posted 5 years ago
Nicholas W
PowerBug Customer
“purchased gtx1 .used for three rounds now and am very happy with it. i think it would be a good idea to include paper instructions instead of just a usb stick as not everyone has access to a computer. a lot of us just use smart phoneswith no usb ports.”
Helpful Report
Posted 5 years ago
Derek C
PowerBug Customer
“Service was very good and easy to order. There qas no guarantee form with the battery!”
Helpful Report
Posted 5 years ago
Hi and thanks for the review. Just to let you know, all purchases made from our web site or through our office are automatically registered for warranty by us. Don't worry, we have you covered.
Posted 5 years ago
Judith S
PowerBug Customer
“Swift well packed delivery just as requested.”
Helpful Report
Posted 5 years ago
Susan H
PowerBug Customer
“Prompt delivery and exactly what I ordered.”
Helpful Report
Posted 5 years ago
Paul S
PowerBug Customer
“excellent service”
Helpful Report
Posted 5 years ago
Elizabeth R
PowerBug Customer
“Fast efficient service thank you”
Helpful Report
Posted 5 years ago
PowerBug.co.uk is rated 4.7 based on 4,180 reviews
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