PowerBug.co.uk Reviews

Name: PowerBug.co.uk
Address: Wizza LTD, Bath Road, Reading, Berkshire
Rating: 4.73

4.7 Rating 4,180 Reviews

97 %

of reviewers recommend PowerBug.co.uk

Company Reviews

Metrics

Info

4.7

Based on 4,180 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

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PowerBug.co.uk 5 star review on 1st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service and advice! Ordered mid afternoon - arrived next morning ! Previous trolley, including its battery was purchased 3 years ago is used everyday and is still going, but I wanted a spare for visitors. Lithium battery is lightweight and charges fully in a couple of hours. I really like the built in functions of the trolley such as the timer but if I had one suggestion it would be that the umbrella holder was made taller ( you can get an extension kit but it all gets too wobbly) and it was made as an integral screw in - like the sun mountain - rather than the screw mounted effort which always comes loose and doesn't secure the umbrella in the same position. Otherwise totally delighted with the design and functionality of this product.”

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Posted 5 years ago

“Always really good service”

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Posted 5 years ago

“Prompt delivery of upgrade parts for my Powerbug golf car which were very easy to install and work great.”

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Posted 5 years ago

“Excellent service. From point of order to delivery amounted to less than 36 hours. Can't expect more than that.”

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Posted 5 years ago

“Cannot fault them. Was able to tell them what I wanted to buy and then promptly received an offer by email. I then rang them up and it was all sorted out that afternoon by phone. My trolley and accessories arrived the very next morning. Outstanding service. The trolley is great and enabled me to walk 18 holes for the first time since having had a broken ankle.”

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Posted 5 years ago

“Great golf products anything I have bought from them has been of a great quality.”

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Posted 5 years ago

“I was very impressed with the customer service man I spoke to on the phone. He was helpful, friendly and knowledgable and advised me on what I needed. The order arrived the next day at the time advised by text message. Brilliant. 👍😀”

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Posted 5 years ago

“It was easy to work with PowerBug, I was shipped a new charger very quickly. Very happy with the service.”

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Posted 5 years ago

“Excellent service and quick delivery”

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Posted 5 years ago

“I upgraded in November 2015 to a Pro Tour Lithium trolley, and it is fantastic. Well built, strong, and easy to use, twice sometimes three times each week. Gave my old PowerBug to my future son-in-law, and he loves it. The speed control switch on the Pro Tour became faulty, and I wanted the charger to be checked. I rang and spoke to Christian a couple of days ago, and he asked me to visit the workshop this morning. Received a nice welcome, excellent service from Christian, his assistant Mary, and another chap. Christian explained what needed doing, and repaired it there and then. Nothing was to much trouble, and I cannot recommend this company enough. An excellent well made trolley, at a very good price, great after sales service, and very friendly and courteous staff. You could not get better elsewhere.”

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Posted 5 years ago

“Really good price delivered on time,just the job.”

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Posted 5 years ago

“The trolley is extremely good quality and can't wait to use it on the course. My only problem was the instructions and the registration for the warranty is on a usb and I only have an i-pad and smartphone which it doesn't fit.”

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Posted 5 years ago

“The only issue I've experienced is about contacts. There is no way to speak with anybody...”

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Posted 5 years ago

Hi Giuseppe. We have a customers service line and welcome interaction with our customers. Our UK number is 0044 (0) 1753 847838. If you have any questions, please feel free to call.

Posted 5 years ago

“Everything was perfect. Quality, Price, Service, Delivery, Personnel. My DHC trolley is fantastic. All credit to a UK company! Would recommend without hesitation....”

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Posted 5 years ago

“Very quick service.......delighted with that. However, same item is £11 cheaper online. Will be aware the next time!”

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Posted 5 years ago

“Very good service and very helpful”

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Posted 5 years ago

“I bought my PowerBug 3 years ago and it has been fantastic. The new one is for my wife and I know it will be just the same. When I have contacted PowerBug the service is always first class.”

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Posted 5 years ago

“Always great service,i recently bought the docking system through amazon and a small nut was missing do you supply these ?”

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Posted 5 years ago

“Excellent service, quick delivery, quality trolley. Would recommend to all. Thanks to Jimmy for all his assistance.”

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Posted 5 years ago

“Booked my trolley's service and within a day the packing box arrived. I arranged collection and within a week it was back with me. I was contacted during the service just to keep me up to date with what was happening. Fantastic service all round.”

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Posted 5 years ago

PowerBug.co.uk is rated 4.7 based on 4,180 reviews