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PowerBug.co.uk Reviews

4.7 Rating 4,180 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,180 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Stephen M
PowerBug Customer
“I've just purchased new powerbug trolley ,reason being have had older version and have had no issues in past 4 years.”
Helpful Report
Posted 1 year ago
Kenneth M
PowerBug Customer
“Great delivery from Powerbug on all items I have purchased. 4 stars is for the Winter Anti-Clog Dual Front Wheel Assembly. They work fine but have a few drawbacks. They are noisey and the mud from the wheels ends up on your bag instead of clogging up the wheel assembly. Also, there were no fitting instructions and the unit only had starter holes for screwing into as opposed to pre-drilled holes. If you don't get the screws in correctly then the wheels won't run flat with the back wheels and they will twist the frame. Room for improvement although these are for the older models now. After all that I am still glad I purchased them.”
Helpful Report
Posted 1 year ago
Trevor A
PowerBug Customer
“The original service was very efficient when buying my Hedgehog wheels. I did have an issue with one wheel after a few months where it would not lock onto the shaft, however, the item was replaced immediately. Good service.”
Helpful Report
Posted 1 year ago
Anonymous
PowerBug Customer
“Very attentive and client orientated”
Helpful Report
Posted 1 year ago
Pauline H
PowerBug Customer
“Process of purchase from initial enquiry was professional and helpful. Good communication on phone and via email. Not many queries but when needed was dealt with in a courteous and helpful way. Thank you.”
Helpful Report
Posted 1 year ago
Ian M
PowerBug Customer
“Fast efficient service. Price average. A ball holder could be incorporated which would make things easier.”
Helpful Report
Posted 1 year ago
Nicolás T
PowerBug Customer
“El carro es muy bueno, y buen precio, pero por poner una pega es que la documentación que viene en el paquete es en ingles, y siendo un producto que se envía a España, tendría que venir en español. Atentamente,”
Helpful Report
Posted 1 year ago
Nicholas R
PowerBug Customer
“Great service as always from PowerBug. I purchased the nx lithium trolley and although I have only used it once it performed perfectly. Folds up nicely, especially when you invert the wheels. Only problem I have is that my umbrella holder does not fit properly, unlike on my old PowerBug trolley. But overall I am extremely pleased with my purchase.”
Helpful Report
Posted 1 year ago
Philip W
PowerBug Customer
“The powerbug NX I bought is a lovely trolley and good for its price. One thing that has disappointed me, and is a constant irritant, is that when it is folded up to put in my car it takes up much more space than my old powerbug did. Vertically, it requires me to remove the back shelf of the car whereas the older one folded down much flatter and slipped under the shelf easily. Compared to the latest motorcaddy this folding size is again not as good. However, the trolley is still significantly cheaper and of good quality.”
Helpful Report
Posted 1 year ago
Rob V
PowerBug Customer
“Great and fast service, a little negative point is the cost of packaging from the UK to Holland. Maybe a service point in the EU outside of the UK may help.”
Helpful Report
Posted 1 year ago
Daniel M
PowerBug Customer
“Would use this company again. Thanks P/bug.”
Helpful Report
Posted 1 year ago
Martin H
PowerBug Customer
“Excellent advice and service received from your customer services. Will not hesitate to purchase another product from you in the future”
Helpful Report
Posted 1 year ago
Robert C
PowerBug Customer
“Repaired my PowerBug trolley at a very reasonable price. Dropped it off in the morning and picked it up that same day. Excellent service.”
Helpful Report
Posted 1 year ago
Margaret H
PowerBug Customer
“I am very happy with the power bug company very helpful but the screw I wanted hasn't arrived yet there delivery service isn't good. EVRi still in transit it was the same last time when I ordered a new battery.”
Helpful Report
Posted 1 year ago
Darren S
PowerBug Customer
“Great trolley. Shame you don't get a umbrella holder with it.”
Helpful Report
Posted 1 year ago
STEPHEN D
PowerBug Customer
“Used for the first time today and pleased to say that the cover did exactly what was required. Easier access to your clubs when cover is on would be very handy, but not essential”
Helpful Report
Posted 1 year ago
David T
PowerBug Customer
“New hinge arrived within a few days,it was very straightforward to replace. Thought £5.99 was expensive for 8 self tapping screws”
Helpful Report
Posted 1 year ago
Barry H
PowerBug Customer
“Very impressed with their customer service. Having visited their site in Reading, not only was I offered a discount on my purchase, but a minor mod to my trolley was done in order to ensure that it continued to function well. When this trolley finally needs replacing, I am very likely to buy another Powerbug - it is significantly lighter than other makes, but still robust.”
Helpful Report
Posted 1 year ago
James F
PowerBug Customer
“Powerbug themselves are an excellent company to deal with. Very responsive and very helpful. My recent order was delivered promptly. The only downside was the courier, Evri, who left the parcel out in the rain on my doorstep for several hours till I got home. Luckily the order was for tray inserts which are waterproof. It might have been a different story for a battery etc. I suggest they use a better courier as Evri or Hermes as they used to be known has a dreadful reputation”
Helpful Report
Posted 1 year ago
Raymond M
PowerBug Customer
“Easy to buy from,quick delivery,didn't need to buy the extra screws recommended as,they were unnecessary to fit the parts I purchased,but apart from that,good experience”
Helpful Report
Posted 1 year ago
PowerBug.co.uk is rated 4.7 based on 4,180 reviews
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