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PowerBug.co.uk Reviews

4.7 Rating 4,149 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,149 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

Ordered an accessory for my trolley & it came within the time quoted. Fits perfectly 👌🏻
Helpful Report
Posted 3 weeks ago
Ordered new power unit. Arrived promptly and easy to replace damaged unit
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Posted 3 weeks ago
Superb service as always, the drinks holder was delivered next day
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Posted 4 weeks ago
When my trolly speed control started malfunctioning I thought I was in trouble,but a quick phone call soon solved it. Receiving the right parts by return of post which were easily fitted I was out playing again.
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Posted 4 weeks ago
Very organised and efficient. Battery arrived within three days of orderering
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Posted 4 weeks ago
Parfait. Pensez à convertir les livres en euro
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Posted 4 weeks ago
Replacement securing nut? No problem! Somewhere out on my course the securing nut for the NX Front Wheel Assembly had come adrift. Luckily, the quick release lever and bolt were still holding the Assembly together (only just!) but, with Xmas fast approaching, how was I going to fix this? Contacted Powerbug and supplied a picture of the lever in situ. The next morning the nut was in the post and I received it on Xmas Eve, in time for my games over the holiday period! First class customer service from start to finish!!! Doubted I would have the issue fixed before Xmas but Powerbug staff proved me wrong! Thanks again, folks, and a well done from me!
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Posted 4 weeks ago
Received on/off switch in good time. In fairness to Powerbug the part was sent to Ireland but due to new arrangements over Brexit cost of customs and delivery were high. As this part was not available other than Powerbug, i have no problem in awarding a 5 star score.
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Posted 4 weeks ago
Quality product fast delivery
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Posted 4 weeks ago
I ordered winter wheels for my trolley and they arrived quickly. They were very easy to fit and make a huge difference on a soggy wet course.
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Posted 1 month ago
My bugs been going for 20+ years now even my lithium battery lasted for more than 20 years. I’ve only just changed it this year. The bugs are a great bit of kit.
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Posted 1 month ago
Great trolley with tiny light battery easily holding charge for 18 holes.
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Posted 1 month ago
I was extremely pleased with the response of Powebug to my problem and with their prompt and positive action on my behalf. Thanks.👍
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Posted 1 month ago
I am afraid the cup holder I bought from Powerbug does not fit the recently bought Powerbug trolley. The holes are not big enough. I am having to file it out. Does anyone test the products?
Helpful Report
Posted 1 month ago
Hi Lyndon, Thank you for sharing your feedback. We’re sorry to hear that you’re not completely satisfied with your purchase. The updated drink holder design was introduced in response to popular customer requests for a change from the older netted style. We’ve received positive feedback on this new style, and it’s always our goal to deliver products that meet high standards. That said, it sounds like the item you received may have a defect, which we deeply regret. Please don’t hesitate to reach out to our team at 01753 857 838 or via email at info@powerbug.co.uk. We’d be happy to arrange a replacement or a refund, as your satisfaction is our top priority. We’re always here to assist you.
Posted 1 month ago
I found Christian very helpful as I purchased on the telephone and then rang back to change my order. The trollies arrived within two days, were well packaged easy to put together. A good feature of the deal was a trade in where the old trolley is repackaged in the box and Powerbug arrange collection. I now need to field - test to see how well it operates!
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Posted 1 month ago
Had the NX trolley about 6 months now and it's excellent. My friends have powercaddy and motocaddy trolleys and it's as good if not better,plus it has a 36 hole battery.
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Posted 1 month ago
Brought as present for husband for Christmas so not used
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Posted 1 month ago
I had a problem with my 15 year buggy having no power to drive the wheels. I called the technical support and they identified I might just need a new switch easy to install . This saved me having to spend a fortune on a new buggy many thanks
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Posted 1 month ago
Very helpful with upgrading my old PowerBug which had seen many years of good service.
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Posted 1 month ago
Excellent service and trade in offer
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Posted 1 month ago
PowerBug.co.uk is rated 4.7 based on 4,149 reviews