PowerBug.co.uk Reviews

Name: PowerBug.co.uk
Address: Wizza LTD, Bath Road, Reading, Berkshire
Rating: 4.73

4.7 Rating 4,177 Reviews

97 %

of reviewers recommend PowerBug.co.uk

Company Reviews

Metrics

Info

4.7

Based on 4,177 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

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PowerBug.co.uk 5 star review on 1st July 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Prompt and efficient service.”

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Posted 2 years ago

“Absolutely first-class service all around and great products! Highly recmmended.”

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Posted 2 years ago

“Great guys to deal with”

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Posted 2 years ago

“Very good personal service and good product . Very satisfied”

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Posted 2 years ago

“Their after sales service is second to none! I sent my trolley back to them to sort out why it was slowing down. They renewed the motor at a reduced rate, changed the handle free of charge, fixed the hinge free of charge, renewed the shaft through front wheel free of charge, renewed the battery free of charge. What more can I say, than when this trolley eventually needs changing, I will have no hesitation in buying another from PowerBug. 👍👍👍”

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Posted 2 years ago

“excellent service”

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Posted 2 years ago

“A great Web Site to find parts for my Golf Trolley. I ordered a switch, it was dispatched immediately and I replaced it with no problem. I bought my Trolley here and I would honestly say that this is a GREAT company. I absolutely recommend them to all golfers. It is nice to deal with a Company who genuinely CARE about their customers!”

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Posted 2 years ago

“Always remember your trolley will be used for sometime and Power Bug has a great customer service team to call on speaking from experience. These back ups aren't shown in glossy adds.”

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Posted 2 years ago

“I have a powerbug trolley and waterproof bag. One year and a few days on, one of the main zips has broken on the bag. Very impressed that powerbug shipped me a new replacement bag. My only gripe would be that it took a few emails for it to finally happen and their responsiveness was not particularly good but I'll put that down to covid and the busy Christmas period.”

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Posted 3 years ago

“I have been so impressed with the service received by PowerBug since I initially bought a mini Lithium battery for my electric golf trolley. This was bought second hand and was starting to struggle to provide drive (not a PowerBug trolley by the way). So I have decided to change trolley and bought the GT series, but without the battery. Although I have only used it once at the moment I am delighted with the service, delivery and quality of the product.”

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Posted 3 years ago

“I purchased the power bug cart bag in January and absolutely loved the bag, after a few uses the zip was broken but Powerbug have replaced the bag under warranty! Great customer service and dealt with the issue really fast. I would recommend the the cart bag as it is worth the money. The bag is great quality and the added space was welcomed!”

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Posted 3 years ago

“The front wheel needs to be re- designed. It is to close to the frame and quickly clogged up with mud stopping the wheel from going round.”

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Posted 4 years ago

Hi Paul, Thank you for your feedback! We’re pleased to share that the front wheel clearance issue has been addressed in our new NX Series. The updated design offers extra clearance and incorporates a completely revamped structure. After extensive testing over three harsh winters in tough conditions, the front wheel on the NX range has proven to be anti-clogging and performs exceptionally well, even in the muddiest environments. For more details about the NX Series, you can find full information here: https://powerbug.co.uk/products/nx-lithium

Posted 2 months ago

“Having had a PowerBug for over 10 years and trouble free I had no problem ordering the next generation. The improvements are brilliant and consider this a better option than the two more expensive alternative makes on the market. Also a great company to deal with direct”

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Posted 4 years ago

“Wow what a brilliant buggy. First class service. Called to buy at 12 noon and received it the next day. Battery brilliant can easily get 2 rounds with it.”

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Posted 4 years ago

“I have now bought the GT DHC Trolley which is wonderful really pleased it. My last Power Bug I had for just over 13 years with hardly any problems at all. It is not just the Trolleys that are good the service and staff are excellent. If you contact Power Bug you will get to speak to person. Very rare these days. Bryan Mortimer”

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Posted 4 years ago

“Hello, I bought a trolley 15 months ago and recently it has started to pull badly to the left. I have left 3 messages over more Th an a week apart asking for it to be reviewed under warranty and have had no reply whatsoever! I know there are issues with Covid but really not good customer service at all”

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Posted 4 years ago

Hi Darren and sorry to see this Covid is a problem but not an excuse We have looked at our log files and can not pick up any messages from you We can report however that the issue has now been resolved and we are all happy again Our customer service phone line is always available for a fast response and you will speak to a human Thanks for bringing this to our attention

Posted 4 years ago

“Staff very helpful and didn't didn't try to badger me into buying, but, I'm very glad I bought one. Vert easy to set up and delivered earlier than promised. Have used several times now and copes well no matter what terrain. Would definitely recommend against the Big players in the market any day!”

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Posted 4 years ago

“What great piece of kit, very well made and great to use. Good value for money”

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Posted 4 years ago

“Minor repair excellent service from Jimmy.”

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Posted 4 years ago

“I ordered a replacement battery charger yesterday lunchtime, it arrived at 10.30 this morning. Fantastic service, thanks!”

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Posted 4 years ago

PowerBug.co.uk is rated 4.7 based on 4,177 reviews