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PowerBug.co.uk Reviews

4.7 Rating 4,180 Reviews
97 %
of reviewers recommend PowerBug.co.uk
Company Reviews Metrics Info
4.7
Based on 4,180 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

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Darren M
PowerBug Customer
“The whole journey was effortless. Well laid out website making it easier to decide on what I wanted, keeping me informed on when to expect delivery and unveiling a quality product. Well done powerbug.”
Helpful Report
Posted 5 years ago
Elizabeth M
PowerBug Customer
“Great service Ordered before 12 noon and received my new charger the next day.”
Helpful Report
Posted 5 years ago
Anonymous
Verified Reviewer
“The trolley is the real deal..would have given 5 stars. Customer support deserves 0 stars. They sell you accessories without telling you that you need an adapter, they dont not check if you are from uk or the continent (got the loading device with an uk adapter),they wont reply to mails....absolutely horrible”
Helpful Report
Posted 5 years ago
Hello there, Sorry to hear that you have received a UK Plug with your order. We'll post out an EU plug right away. Please also note that the required accessory dock is already fitted to your trolleys handle and was included free of charge :-)
Posted 5 years ago
Anonymous
PowerBug Customer
“Excellent value trolleys”
Helpful Report
Posted 5 years ago
Graham H
PowerBug Customer
“Great service very polite would recommend to other golfers”
Helpful Report
Posted 5 years ago
Gary M
PowerBug Customer
“Brilliant service cart came within 48hrs”
Helpful Report
Posted 5 years ago
Anonymous
PowerBug Customer
“Speedy delivery.”
Helpful Report
Posted 5 years ago
Jeffrey S
PowerBug Customer
“Bought trolley for my wife and it hasn’t been used too often so not too pleased that the switch which controls the power failed. I contacted and ordered a replacement which was promptly delivered and which I fitted myself. But £25 for a small switch seems a bit pricey to me. However the buggy is now working again and my wife is hapoy!!”
Helpful Report
Posted 5 years ago
Chris W
PowerBug Customer
“I was impressed with the quick service and delivery of the trolley. My only issue is that the instructions are very limited especially relating to removing the lithium battery tray and using some of the features on the display. Chris.”
Helpful Report
Posted 5 years ago
Ainsley C
PowerBug Customer
“Sales and service were first class.Delivery next day,less than 24 hours amazing.”
Helpful Report
Posted 5 years ago
Colin N
PowerBug Customer
“Administration very good, delivery on time and an excellent robust electric trolley...thank you..!”
Helpful Report
Posted 5 years ago
Tony G
PowerBug Customer
“Great service as usual”
Helpful Report
Posted 5 years ago
Neil H
PowerBug Customer
“Great fit on my older buggy and being able to adjust tracking a big plus great quick service thanks”
Helpful Report
Posted 5 years ago
Robert C
PowerBug Customer
“A tad disappointed with the replacement part I had to buy recently and the instruction on how to install the part. Advised to drill out rivets holding broken part in place and install the new part with screws rather than new rivets. Problem is the drill bit diameter needed to drill out rivets is greater than the diameter of screws supplied. Had to improvise with superglue!”
Helpful Report
Posted 5 years ago
Hello Robert, When drilling rivets you only need to remove the heads and the rest of the rivet will simply push through the frame and can be removed from the hinge area of the trolley. If you get stuck please don't hesitate to give the team a call on 01753 857 838 - They are always happy to help! :-)
Posted 5 years ago
Nick J
PowerBug Customer
“A split review. The trolley is good. Everything that is claimed. But the rating is only 'acceptable' as the 48 hour claimed delivery took six days, and then only after I chased it.”
Helpful Report
Posted 5 years ago
Sorry about this. Looking at the delivery history we took 5 days to deliver not the 48 hours as advertised. The product was orderd and goods dispatched on the same day. Unfortunately the goods were held up in our carriers hub and they took way longer than acceptable to get to the customer. Although a carrier issue, the buck stops with us and we apologise for the delay. We understand that the customer is very happy with his purchase and we look forward to being of assistance in the future.
Posted 5 years ago
Anonymous
PowerBug Customer
“Quick and efficient, and friendly service. Thank you”
Helpful Report
Posted 5 years ago
Cliff B
PowerBug Customer
“excellent speedy service ..quick collection of trade-in trolley PowerBug looks good easy assembly have not used it yet staff very efficient and helpful”
Helpful Report
Posted 5 years ago
Carol T
PowerBug Customer
“i found the sales team very helpful with all my enquiries, and i was kept informed about my purchase. smooth delivery arrived within 5 days, many thanks.”
Helpful Report
Posted 5 years ago
Euan M
PowerBug Customer
“Very easy to set up. Good customer service on the phone. Only very slight issues were it arrived a day late, probably down to DHL, and it didn’t have the right manual with it. But I was quickly sent a link to download the proper manual. Very pleased overall.”
Helpful Report
Posted 5 years ago
Nick
Unverified Reviewer
“Excellent service, prompted delivery, first impressions of the trolley is very positive.”
Helpful Report
Posted 5 years ago
PowerBug.co.uk is rated 4.7 based on 4,180 reviews
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