Login
Start Free Trial Are you a business?? Click Here

PowerBug.co.uk Reviews

4.7 Rating 4,180 Reviews
97 %
of reviewers recommend PowerBug.co.uk
4.7
Based on 4,180 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read PowerBug.co.uk Reviews

About PowerBug.co.uk:

Electric golf trolleys with build quality you can trust.
Striving to provide not only great quality golf trolleys, but also an industry-best service to match.

Home of the smallest & lightest trolley battery on the market.

Trade in your old trolley against a new PowerBug - Helping to save the planet by recycling old for new.

Free UK delivery on all orders.

Visit Website

Phone:

01753857838

Email:

jimmy@powerbug.co.uk

Location:

Wizza LTD,
Bath Road,
Reading
Berkshire
RG10 9SB

Write Your review

I am very pleased with the service you have given me, What more can I say, first class
Helpful Report
Posted 5 years ago
Item purchased was quick and efficient. The offer against replacement of my battery was generous but the part exchange for my trolley was much lower than expected. Good customer service would expect to supplier to ring customer where there is a protracted discussion as in this case
Helpful Report
Posted 5 years ago
Very helpful salesman, very knowledgeable The trolley is very quick to setup and easy to use
Helpful Report
Posted 5 years ago
Very helpful and quick postage
Helpful Report
Posted 5 years ago
Brilliant service thanks 24hrs from order to delivery was great.
Helpful Report
Posted 5 years ago
I have always been very pleased with my PowerBug trolley and having now used the after sales service I can “upgrade” to being delighted.
Helpful Report
Posted 5 years ago
not received parts yet, Dpd delivered yesterday unfortunately we we out but driver did not leave parcel with neighbour or put it gate at in side of house Advised dpd that i would collect parcel from pickup shop at weekend, received email on Sat to collect Sun at local shop but advised that i would be emailed again to confirm when available to collect. Its sunday afternoon and im still waiting for confirmation email!!!
Helpful Report
Posted 5 years ago
Hello there, DPD will only delivery to a neighbour if the neighbours are in and willing to accept the delivery, likewise with leaving the parcel in a safe place, this must be confirmed with the driver as standard procedure is to take the parcel away and re-deliver on the next working day. Your parcel was then arranged to be dropped at a local DPD drop-off point but it seems the driver did not make the cut-off time for this to happen. It has been re-scheduled now for delivery today. Sorry for any inconvenience or confusion called, for reference DPDs customer service number is: 0121 275 0500
Posted 5 years ago
Superb trolley - just a shame about the delivery company who told me it would arrive on Tuesday but eventually turned up late Thursday afternoon after I had stayed in for two days and had to get Mark at Powerbug to chase them two or three times.
Helpful Report
Posted 5 years ago
My husband is delighted with the new wheel for his trolley. He can’t believe that the spares are so readily available. Thank you
Helpful Report
Posted 5 years ago
Tiny issue with delivery but power bug service was first rate and put it right straight away. Trolly first class, would definitely recommend.
Helpful Report
Posted 5 years ago
The product is very good and no issues. The model I ordered is out of stock for a while so got upgraded to the next model up free of charge, which is very appreciated. However, I ordered a white model and received black - and the shipping address PowerBug used was incorrect meaning it took an extra day to be delivered. Overall a great product, just silly mistakes stopped this from being a full star review.
Helpful Report
Posted 5 years ago
I found the process of buying my trolley really easy great customer service, very helpful and so far I love my powerbug.
Helpful Report
Posted 5 years ago
Website makes it easy to identify the parts one needs and ordering and delivery is quick and efficient
Helpful Report
Posted 5 years ago
Just received and have had one outing Everything works as expected and better. Have just changed to this from Powerbug Sports which has operated very well for 6+years and look forward to similar long useage
Helpful Report
Posted 5 years ago
Easy to order ,fast delivery ,next working day. Had a small problem with speed control, rang and Christian was really helpful ,sorted the issue on the phone
Helpful Report
Posted 5 years ago
Thank you for the help you gave me sorting out the problem with my trolley. Hopefully it is now sorted. Your staff were excellent in the the way the offered support, nothing was too much trouble for them. I would not hesitate to recommend PowerBug. Many thanks Mike
Helpful Report
Posted 5 years ago
deliverd quickly
Helpful Report
Posted 5 years ago
I have an electric powerbug golf trolley for two years. I am fully satisfied. The after sales service by PowerBug UK - although I bought the trolley in Switzerland and now live in Germany - has been excellent as I needed a spare part and it was shipped without any hassle. Great service!
Helpful Report
Posted 5 years ago
Easy to contact and very knowledgable answers from sales staff. Fast delivery and reasonable price. Super product
Helpful Report
Posted 5 years ago
Fast delivery
Helpful Report
Posted 5 years ago
PowerBug.co.uk is rated 4.7 based on 4,180 reviews