Pounds to Pocket Reviews

Name: Pounds to Pocket
Rating: 3.99

4.0 Rating 355 Reviews

1 %

of reviewers recommend Pounds to Pocket

Company Reviews

Metrics

Info

4.0

Based on 355 reviews

Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous

Anonymous // 01/01/2019

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“adviser set up a payment holiday without any hassle , great service”

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Posted 10 years ago

“Contacted via live chat and got all the answer I needed within minutes, far better than the 25 minute wait on the phone last time, only to get half the answers and no solutions. Thank you Russell!”

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Posted 10 years ago

“It was quick and easy and helped to do the things I needed”

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Posted 10 years ago

“very helpful when i was chatting”

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Posted 10 years ago

“I missed a payment because my wallet was stolen/lost and I didnt update my new card details with P2P resulting in a missed payment. I was notified by email and my new card details were taken and processed via the 'chat' service on the website. It was quick and simple. The customer service representatives I dealt with were very efficient and even agreed to waive the late payment charge because of the circumstances surrounding the missed payment. Very pleased, it was my oversight and I couldn't have argued if the charge had been levied. Many thanks.”

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Posted 10 years ago

“I have used Pounds to Pocket a few times and they have been great, I have never had any problems, when I did, they dealt with it quickly, efficiently and politely. You pay for what you signed up for, no more no less, and you can pay it back early with no extra cost which is great!”

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Posted 10 years ago

“Good customer services and a willingness to help that's second to none”

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Posted 10 years ago

“Quick, easy, reasonable fees. Recommend if you can afford repayments only!”

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Posted 10 years ago

“Very helpful and supportive. Good manners and approachable. More power PTP.”

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Posted 10 years ago

“Very helpful and can get answers very quickly.”

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Posted 10 years ago

“I have borrowed twice now from Pounds to Pocket and I can find no fault with the service and also the customer service offered. their online help is second to none.......... on the two occasions 1 loan, went to nearly full term and the other I paid off within a very short period and found the settlement fee ( % charged )to be much cheaper than the new interest rate fee I receive from my Bank on my overdraft !!!!! and it would have taken me over a year to bring the overdraft down at an average cost of £1008 for the full year but with pounds to pocket it cost me round about £365 winner winner winner”

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Posted 10 years ago

“A big help when I needed it and smooth early payoff, thanks!”

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Posted 10 years ago

“Siobhan was absolutely fantastic, I was worried about my query, but Siobhan sorted it out in no time. Many thanks.”

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Posted 10 years ago

“very help full no pressure ,only help full good guide.”

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Posted 10 years ago

“The first part of the conversation with Richard was rated Good although I was not told that they could have just took my card details for my remaining payments and could have saved all the time waiting. I was told an incorrect figure by the next person I spoke to Latoya. I was told I was in default by £1,400.00 when it was actually only £132.86!!!! So of course felt a little sick for a moment. I then thanked her for her help and she just cut the conversation off, I was then unable to print or email the conversation I had for my records.”

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Posted 10 years ago

“Cant fault the company help me out of a hole on many occasions. Absoulty brill well recommended”

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Posted 10 years ago

“I have missed a payment but i got in touch way before my payment date and nothing has been done to help me. O have emailed and used live chat and keeo getting told to email back after my due date and then when i do the collections team are unavailable and i have to wait more time. I have been charged a 12 late payment fee!!!”

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Posted 10 years ago

“Very good service. Website and account very easy to use and very clear Online chat very helpful Overall 10/10”

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Posted 10 years ago

“excellent service very helpful”

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Posted 10 years ago

“I'm annoyed that I have just paid off my loan early , have never missed a payment. I just applied for another loan and was declined. You can't tell me when I can apply again, or even IF I can apply again. Pretty poor really.”

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Posted 10 years ago

Pounds to Pocket is rated 4.0 based on 355 reviews