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Pounds to Pocket Reviews

4.0 Rating 354 Reviews
1 %
of reviewers recommend Pounds to Pocket
4.0
Based on 354 reviews
Customer Service
Communication Channels
Live Chat, Email
Read Pounds to Pocket Reviews
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Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous
Anonymous  // 01/01/2019
very quick, service, first class support, very easy to contact.
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Posted 10 years ago
Spoke to Marlena on live chat and she was extremely helpful!
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Posted 10 years ago
Misled from day one, would strongly advise against using PTP
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Posted 10 years ago
Very efficient and helpful
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Posted 10 years ago
Very straight forward and very helpful. Quick to respond and deal with questions.
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Posted 10 years ago
I wanted to personally thank Perpetrial for their help today, could not have been more professional and friendly
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Posted 10 years ago
Very good
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Posted 10 years ago
I am happy
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Posted 10 years ago
the on line service is very helpfull
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Posted 10 years ago
Great live chat customer service from Johan, explained what was due and how this was calculated
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Posted 10 years ago
I think it would be great if customers could see their balances online and pay them online. I cannot understand why you would not have this. In addition to this, people should be able to pay using bank transfers as a method of payment. Plus, paying back double what was borrowed seems a little unscrupulous. I appreciate that there are costs to administering a loan but I do not believe it is the amounts that are quoted. You need to be clearer about what these costs are going towards and cap them as they are unfair. I have already paid off what I borrowed yet I am still paying, that cannot be right...this needs to be looked at!
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Posted 10 years ago
Pounds to pocket is a very realible company and the staff are very helpful and supportive.
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Posted 10 years ago
I found the chat room very helpful unlike the ooperator on the phone who was very unhelpful as when I explained circumstances the operator just hung up on me
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Posted 10 years ago
Connected straight away with Chat Live, and after security, the person on the other end was efficient, quick, polite and answered by questions. Many thanks
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Posted 10 years ago
very good customer service online chat was brilliant and handy
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Posted 10 years ago
I have used Pounds to Pocket a couple of times and would highly recommend them. There rates are very reasonable and any queries are answered professionally and quickly. Thanks Pounds to Pocket
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Posted 10 years ago
Very helpful, patient
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Posted 10 years ago
Helped me out when nobody else would thanks a lot
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Posted 10 years ago
I've had no problems, not with my loan agreement nor with customer service
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Posted 10 years ago
Always there when you need them, rates are a bit high but it's easier than getting money from your bank. Customer service is excellent!
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Posted 10 years ago
Pounds to Pocket is rated 4.0 based on 354 reviews