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Pounds to Pocket Reviews

4.0 Rating 354 Reviews
1 %
of reviewers recommend Pounds to Pocket
4.0
Based on 354 reviews
Customer Service
Communication Channels
Live Chat, Email
Read Pounds to Pocket Reviews
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Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous
Anonymous  // 01/01/2019
Online chat was quick and easy to use and had the answer I required swiftly. Many Thanks
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Posted 10 years ago
Chat line people do not read what you are asking for and there comments can come across rude
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Posted 10 years ago
Very slow service and replies. Did not satisfy my query however the advisor was helpful
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Posted 10 years ago
Fantastic service, wasn't able to pay for one month due to work circumstances and they gave me a month pay holiday! Very impressed and friendly service too. Always a bonus! Mr B H.
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Posted 10 years ago
Deanna was very helpful, it's a shame this isn't the whole of customer services attitude
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Posted 10 years ago
I VERY SATYSFACTION QUICKLY THANKS
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Posted 10 years ago
djuan was brilliant on live chat this evening
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Posted 10 years ago
Webchat is a very quick and useful service when you dont want to actually speak to someone on the phone. I have used it in the past and always found it very effective and get the answer i want immediately.
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Posted 10 years ago
Excellent communication and very friendly chatting. Refer this company to everybody who have problems with debt.
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Posted 10 years ago
It would help also ..if there is a service available for customers to make additional payments without the need to go via chat. Just an additional option
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Posted 10 years ago
Very helpful and understanding. My query was dealt with very efficiently.
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Posted 10 years ago
I was very pleased with the service that I received today on chat line, the person was very helpful with my inquiry with good explanation of what I needed to do and what will happen during the process of sorting out my situation. Thank you :)
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Posted 10 years ago
prompt online live chat representatives all very knowledgeable and helpful
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Posted 10 years ago
live chat is uselss. they take far too long to reply to your messages. I actually got kicked out of chat. took far far too long and the girl didn't have the right information at all. not overly impressed
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Posted 10 years ago
I thought the live chat service was amazing. My only concern was that I didn't feel entirely safe divulging my financial details through the internet. Perhaps something should be done to ensure that customers feel safe using this feature.
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Posted 10 years ago
POUNDS TO POCKET ARE VERY EASY TO DEAL WITH AND WITH GREAT CUSTOMER SERVICE FROM THE STAFF, ITS A PLEASURE DOING BUSINESS WITH THEM THATS WHY I KEEP ON USING THEM, QUICK AFFORDABLE LOANS FROM A GREAT COMPANY.
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Posted 10 years ago
I have never had any issues with this company at all. Any time Ive had to deal with them, be that on the phone or webchat, they have surpassed any expectations quickly.
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Posted 10 years ago
I must say that this is a good company,helping a thousand of people with great assistance for all the inquiries,very friendly people to assist in every question that customer is worry about.thank you ponds to pocket for cash emergency help.
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Posted 10 years ago
A very good, very efficient service and great customer service team - just a shame about the astronomical interest rates!
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Posted 10 years ago
Not helpful at all. Quick enough to take my business but when help is needed not interested
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Posted 10 years ago
Pounds to Pocket is rated 4.0 based on 354 reviews