Pounds to Pocket Reviews

Name: Pounds to Pocket
Rating: 3.96

4.0 Rating 359 Reviews

1 %

of reviewers recommend Pounds to Pocket

Company Reviews

Metrics

Info

4.0

Based on 359 reviews

Customer Service
Communication Channels	Live Chat, Email

Visit Website

Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpfull when you need to apply for a loan”

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Posted 10 years ago

“I have found Pounds to pocket both efficient and helpful on every occasion that I have used them.”

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Posted 10 years ago

“The chat live staff are very helpful when needing to ask questions. Found it very easy to pay back and have never missed a payment.”

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Posted 10 years ago

“Terrible customer service, unwilling to help with even a small thing like changing Direct Debit Dates. Avoid at all costs”

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Posted 10 years ago

“customer service is excellent. always there to help 24/7 no matter what time. very understanding and flexible. really patient and friendly. genuinely the best loan provider out there.”

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Posted 10 years ago

“Not keen that they take the money early sometimes - have to watch that your company pays early on bank hols etc., but the customer service is spot on - pleasant and fast.”

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Posted 10 years ago

“Answered my question promptly very good service”

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Posted 10 years ago

“spoke with netra and was very fast efficient and professional and resolved my query very fast, very impressed thankyou (give this guy/girl a promotion) :D”

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Posted 10 years ago

“I have found Poundstopocket to be very helpful and understanding, I would highly recommend them.”

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Posted 10 years ago

“Awesome Service!!!”

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Posted 10 years ago

“My question today was answered promptly and very completely by your Online Chat. Your Staff Member Candice was courteous, pleasant, and very helpful. Well done Pounds.”

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Posted 10 years ago

“I find pounds to pocket very helpful, pleasant and understanding of there customers needs”

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Posted 10 years ago

“i HAVE 2 PAYMENTS LEFT TO PAY----I HAVE NEVER BEEN BEHIND-- I HAVE ALWAYS PAID ON DUE DATE...i ASKED FOR A TOP UP AND WAS REFUSED...!!!!!”

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Posted 10 years ago

“Excellent...Thankyou for your help..!!!”

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Posted 10 years ago

“tried a top up was refused woulndnt mind but ive never missed payments or late so be paying off last 7 payments and not be using them again.May be you should have a section you can click on to find out quicker to try to apply for top up instead of having to go through all the migmoral on chat”

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Posted 10 years ago

“Overall I was very happy with the chat today, my questions were answered quickly and politely. If I need to contact Pounds to Pocket again I will certainly be using this service.”

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Posted 10 years ago

“I have experienced them guarantee that I will get a loan, only if I pay off a loan with there sister company. Don't fall for it, I did, paid it off, and now declined a loan. Been with them 2 years, loyalty clearly does not come into it. Do not use.”

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Posted 10 years ago

“I was on your site, filled out all the info clicked send and then got an error message. No reason give and details on if the application went through but said the error was logged. so what happens now.............. do I get a loan or do I have to go else where?”

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Posted 10 years ago

“still waiting been waiting for 12 hours just for approval!!”

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Posted 10 years ago

“Great customer support (via online chat, at least). Slight technical hitch which delayed their payment to me but other than that, good service.”

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Posted 10 years ago

Pounds to Pocket is rated 4.0 based on 359 reviews