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Pounds to Pocket Reviews

4.0 Rating 354 Reviews
1 %
of reviewers recommend Pounds to Pocket
4.0
Based on 354 reviews
Customer Service
Communication Channels
Live Chat, Email
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Phone:

0800 016 3106

Email:

support@PoundstoPocket.co.uk

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Anonymous
Anonymous  // 01/01/2019
Thanks for your help LaShay! You were great!
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Posted 7 years ago
Was fine
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Posted 8 years ago
Efficient friendly service very helpful
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Posted 8 years ago
Darisha was very helpful and friendly
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Posted 8 years ago
Wouldn't ever bother again with them paid back them never missed payment then when applied again was told no rubbish company
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Posted 8 years ago
Very helpful
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Posted 8 years ago
Didn't give me the loan although I had one before and paid back on time and in full
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Posted 8 years ago
The Pfa paid my loan off for me, but paid to much so there is £980.50 outstanding to come back to me it was paid off on June 15th they said I would have the money with in 30 days it's now over 3 months I've been ringing every day for last 2 months costing s fortune because was ringing of mobile!!! They just have excuse after excuse absolutely disgraceful company, I am going to citizens advice now to try get these cowboys to give me my money back.
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Posted 8 years ago
Quick service, upfront and easy application, 5 star service all the way!! Thanks p2p xx
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Posted 8 years ago
I have been a customer for quite some time now and I have always received excellent customer service and I have never had any cause for complaint.
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Posted 8 years ago
Dreadful company, had me faffing around for four days uploading documents which meant I had to go to the bank for paper statements. When I rang them on the fifth day was told yeah everything fine, and to check my bank account. I had literally just hung up when I received an email saying that they couldn't help me on this occasion! Fair enough but why don't they just tell you that on the first day? Anyway anyone reading this I can highly recommend likely loans, went to them got accepted cash in bank next day and much lower interest too. And no I don't work for them
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Posted 8 years ago
Whenever I call it's as though I am speaking to a robot there is no personal touch. I have had 2 loans both paid on time without issue. I have 4 months left and as there is no offer I cannot get a human to help me just a computer Very disappointed with your customer service
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Posted 8 years ago
The application process was really quick and easy. The online system made it very clear what I had borrowed and payment expectations. When it came to settling the loan, the process literally took 30 seconds. I couldn't have been happier with it from start to finish
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Posted 8 years ago
Just did a webchat and absolutely first class service helping me through a massive issue I had with my bank did everything I want and needed swiftly and quickly.
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Posted 8 years ago
Good for a quick loan , not so good at giving top up loans for emergency one off purchases despite never having missed a payment and only 2 months away from paying off my present loan
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Posted 8 years ago
Thank you for your quick help and understanding. All my questions were answered and I am really grateful for the help!
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Posted 8 years ago
Quick and helpful exactly what is needed in stressful times.
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Posted 8 years ago
Very quick and very prompt with the the information
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Posted 8 years ago
wher's yer 4.2 rating noo
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Posted 8 years ago
Tracy was awesome so helpful, although I didn't manage to sort anything out
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Posted 8 years ago
Pounds to Pocket is rated 4.0 based on 354 reviews