Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,799 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 22nd January 2025

588

Anonymous

Anonymous // 01/01/2019

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“Good products and customer service and very enjoyed by Narla.”

Postman Pooch 5 star review on 3rd November 2023

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Posted 1 year ago

“I ordered some treats etc for my dogs birthday but unfortunately the cheesey popcorn treat was not inside the box. I messaged Postman Pooch and they sent the treat out ASAP and apologised. I look forward to using the company again for future purchases x”

Postman Pooch 4 star review on 3rd November 2023

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Posted 1 year ago

Hi Lara, sorry to hear about this. I've just checked our support tickets and we replied to your support ticket on the 23rd October at 9.09am asking whether you would want a refund or if you wanted us to resend the missing item out but we had no response from you. If you could check your emails and reply to the support ticket we can rectify this for you. Thanks Postman Pooch

Posted 1 year ago

“Fantastic products, great price and arrived quickly”

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Posted 1 year ago

“Lovely treats. Disappointed it didn't come in the box it is displayed in on the website. There also is no menu of what each treat is, which isn't ideal for the receiver!”

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Posted 1 year ago

“It was best decision where to buy present for my dog's 18 birthday. Good customer service and great products. My dog love it and I'll be back in future.”

Postman Pooch 5 star review on 29th October 2023

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Posted 1 year ago

“The delivery was fast, but the cake was rock hard, I know it said "crunchy" on the box, but my dog really struggled to try and eat some of it. Threw it away, will remember not to order "crunchy" next time.”

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Posted 1 year ago

“Really great experience, from ordering to recieving. Website and payment were easy to navigate and the items arrived quickly and well packaged. I bought 3 toys and my dogs love them. They seem to be good quality and durable. They were also incredibly reasonably priced. I'll definitely be ordering from Postman Pooch again”

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Posted 1 year ago

“Brilliant service and lovely items. Very pleased”

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Posted 1 year ago

“Excellent easy to use website and brilliant communication. Thanks so much x”

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Posted 1 year ago

“Fabulous box of natural dog treats dogs love them”

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Posted 1 year ago

“Hazel really enjoyed the natural treats I bought for her birthday. She was rubbing herself all over the rabbit ears (maybe learned from her cat brother?) She also likes the guinness pint addition to her excessive toy collection. The items arrived on time and are good quality. Definitely recommend.”

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Posted 1 year ago

“Very good product and my pet was over the moon with the contents. My only improvement feedback would be a reduction in emails, I think I received 10 in 10 days after ordering. Very pleased with the service though!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Brilliant service, brilliant product and super speedy delivery. Highly recommend, will be ordering for Christmas 🎅🏻”

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Posted 1 year ago

“Good service, and my son says his puppy liked the box and it's contents!”

Postman Pooch 5 star review on 19th October 2023

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Posted 1 year ago

“Great value box of goodies, well packed & presented & delivered quickly”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Great selection. Reggie was very excited when he got a whiff of the box”

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Posted 1 year ago

“Ordered teddy's 1st birthday cake and cupcakes and I must say he was well impressed :) Very quick delivery & brilliant cakes all round thank you very much.”

Postman Pooch 5 star review on 16th October 2023

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Posted 1 year ago

“The service and delivery was very good. Unfortunately, some of the items in the package seemed to upset my dog's stomach and so I gave the rest to my neighbour's dog.”

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,799 reviews