Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,789 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

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“Fabulous box of natural dog treats dogs love them”

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Posted 1 year ago

“Hazel really enjoyed the natural treats I bought for her birthday. She was rubbing herself all over the rabbit ears (maybe learned from her cat brother?) She also likes the guinness pint addition to her excessive toy collection. The items arrived on time and are good quality. Definitely recommend.”

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Posted 1 year ago

“Very good product and my pet was over the moon with the contents. My only improvement feedback would be a reduction in emails, I think I received 10 in 10 days after ordering. Very pleased with the service though!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Brilliant service, brilliant product and super speedy delivery. Highly recommend, will be ordering for Christmas 🎅🏻”

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Posted 1 year ago

“Good service, and my son says his puppy liked the box and it's contents!”

Postman Pooch 5 star review on 19th October 2023

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Posted 1 year ago

“Great value box of goodies, well packed & presented & delivered quickly”

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Posted 1 year ago

“Good service”

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Posted 1 year ago

“Great selection. Reggie was very excited when he got a whiff of the box”

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Posted 1 year ago

“Ordered teddy's 1st birthday cake and cupcakes and I must say he was well impressed :) Very quick delivery & brilliant cakes all round thank you very much.”

Postman Pooch 5 star review on 16th October 2023

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Posted 1 year ago

“The service and delivery was very good. Unfortunately, some of the items in the package seemed to upset my dog's stomach and so I gave the rest to my neighbour's dog.”

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Posted 1 year ago

“Bonnie’s cake was delivered promptly and looked great. The birthday card with Bonnie’s name was a lovely touch. Bonnie and Sitca thoroughly enjoyed it. Thank you.”

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Posted 1 year ago

“Really happy with my purchase. It was my dog’s birthday & she was thrilled with her treat box! Thank you”

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Posted 1 year ago

“Love my purchase as always. Birthday boxes are lovely and great to add some other goodies to! All fantastic quality. Would be good if the actual name and address sticker wasn't stuck on the actual birthday box.”

Postman Pooch 5 star review on 6th October 2023

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Posted 1 year ago

“Never disappointed. Really good hampers. Always delivered on time. Highly recommend”

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Posted 1 year ago

“Amazing would definitely recommend x”

Postman Pooch 5 star review on 4th October 2023

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Posted 1 year ago

“Amazing products”

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Posted 1 year ago

“After being asked the gender, name and breed of the dog I was buying for I had expected a coloured gift box (perhaps pink as it was a girl) with the items I had purchased inside with a lovely personalised card. As this was my first time buying from Postman Pooch I was excited to receive the personalised gift package to give as a birthday present. However, there was no actual gift box, just the regular postage box with my postal address and the usual postal labels on it. I opened the box thinking the gift box would be inside, but it wasn't. The birthday card was a cheap little black and white one and the message on the card states that it is from Postman Pooch not blank so you can add your own name! My items were just rattling around with the card and the party hat was for a boy not a girl. Great idea, but very disappointing purchase. Couldn't return as had to gift the package (with my address etc. on it!!) the next day.”

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Posted 1 year ago

Hi Carol, sorry to hear you are disappointed. The Birthday box shown in the photo you bought from is the exact box we sent your ordered in, no where on the website do we advertise blue or pink boxes for specific genders. In reference to the coloured party hats we don't promote that you will receive a pink hat either, we have gold, silver, red, blue green and yellow as shown on the website. If you were unhappy with the purchase we do offer a full refund policy if you return the order to us with the items unused. Again sorry to hear you were disappointed with your order but this is the first time we are hearing about any issues from you, please next time reach out to us and we can rectify any problems for you.

Posted 1 year ago

“Fantastic service and wonderful product”

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Posted 1 year ago

“Really cool products, had the pawsty and dogritos Came in a timely manner”

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,789 reviews