Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,795 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 16th December 2024

586

Anonymous

Anonymous // 01/01/2019

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“Fab idea to celebrate our dog Jessi's first birthday! The package arrived on her birthday by our postman!”

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Posted 4 years ago

“Great service, kept me updated throughout and delivered on Walters birthday 🐶”

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Posted 4 years ago

“Very happy with the overall experience. Cake arrived well within time and looks great.”

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Posted 4 years ago

“Great selection of of dog hampers , value for money and fast delivery. If I’m going to be buying for my dogs in future I will be shopping here.”

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Posted 4 years ago

“Ordered a birthday cake for our dog and it arrived in perfect condition. Our dog loved it and we had difficulty making the cake last two days ! Will definitely use Postman Pooch again.”

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Posted 4 years ago

“Excellent service and excellent cake my dogs love it”

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Posted 4 years ago

“Fast and reliable”

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Posted 4 years ago

“A great purchase for any pampered Pooch’s birthday. My dog loved it and was a great way to mark his special day. Will definitely be ordering again - customer services was great and quick responses to my queries regarding delivery dates. Have recommend to many friends and family - thank you again, Postman Pooch. x”

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Posted 4 years ago

“I meant of wrote this on Christmas Day, but I completely forgot. But I absolutely love how it was packed, and my baby girl love everything inside. She wouldn't stop eating her treats that she got in the box, half of her treats was gone on Christmas Day! The toys are amazing, tough but also soft. Every product on this store is amazing and worth the buy! Will definitely be buying more as soon as I can, and when I got the money, I will be subscribing also. Treat your doggo!”

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Posted 5 years ago

“great selection of treat boxes - we got one for our sheepdog for Christmas and she loved it as did the kids with the excitement of the yappy xmas card and presents for our dog. arrived promptly and great service”

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Posted 5 years ago

“My dog loved he’s treats and toys”

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Posted 5 years ago

“Very expensive for what we received. The cake was tiny and not worth the money I spent on it. It also turned up with the biscuits around the outside broken. It was a birthday cake and we received a birthday card for Jasper yet the cake had "Happy Christmas" ribbon around it.”

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Posted 5 years ago

Hi Gayle, thanks for your review and sorry to hear you found us expensive, we are very competitive on price with our Birthday cakes we also offer free shipping which other companies don't. With regards to the broken biscuits we stick fragile stickers on every cake but sometimes in transit cakes still do get damaged, the merry Christmas banner will have been a mistake on our behalf with it being a very busy time of year so I apologise for that. If you would like to drop us an email we can offer you a partial refund on the cake or a full replacement.

Posted 5 years ago

“I wouldn't shop anywhere else. I first found Postman Pooch 2 years ago when I forget all about sending a gift. I haven't shopped anywhere else since for my doggy prezzies.”

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Posted 5 years ago

“Website easy to use, good communication throughout ordering process”

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Posted 5 years ago

“Superb christmas box for my lab Bella, prompt delivery too. Thank you! X”

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Posted 5 years ago

“A really great selection of products! Very good service, I’ll know where to come next time I need a gift for my pooch.”

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Posted 5 years ago

“Great service with some really nice personal touches. Arrived quickly and beautifully packaged. Thanks Postman Pooch!”

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Posted 5 years ago

“Postman Pooch were great, all items arrived in time for my dogs birthday, she loved them all!”

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Posted 5 years ago

“good selection of products and packaged very well.”

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Posted 5 years ago

“Have used Postman Pooch twice and have been really pleased with the quality of toys and treats and also the quick and efficient service. Would highly recommend and use again . Bailey my Cavapoo thinks so too 🐾🐶”

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Posted 5 years ago

Postman Pooch is rated 4.8 based on 1,795 reviews