Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,799 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 22nd January 2025

588

Anonymous

Anonymous // 01/01/2019

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“I was very impressed at the speed of delivery. Molly, a 2 year old German Shepherd really enjoyed the cupcakes & she can be a little fussy about what she eats. Will definitely order gifts & cards again.”

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Posted 11 months ago

“Excellent products and very quick delivery.”

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Posted 11 months ago

“Amazing products, great quality and very quick delivery. My doggie is obsessed with a squeaky ball and delicious treats 🙂”

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Posted 11 months ago

“Excellent service and product 👍🏻😃would definitely recommend”

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Posted 11 months ago

“Lovely gift box and service is brilliant. Arrived within 2 days. Second time buying from postman pooch. Really good”

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Posted 11 months ago

“Excellent service thank you very much”

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Posted 11 months ago

“Having input the shipping address on the site, the autopopulation of googlepay then changed it to my billing address in a way that I was then unable to change it. When I raised this with customer support they told me it was impossible for them to change it back (I suspect this was a lie born from laziness) and so here I am having to go to a post office to send it to the correct address 200 miles away. I have no idea how good the product is, but the customer service was terrible.”

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Posted 11 months ago

Hi sorry you feel this way about the customer service. Unfortunately the parcel had already been sent by the time we received your support message, therefore too late to change. Once the parcel is returned to us we will resend this out to you.

Posted 11 months ago

“5 stars: excellent products and timely delivery. Thank you 😊”

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Posted 11 months ago

“I have bought my dog one of the birthday boxes every year for the past three years and they are fab. Delivery is always quick and easy!”

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Posted 11 months ago

“One happy pup with a great selection of natural treats, will be ordering again!”

Postman Pooch 5 star review on 31st January 2024

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Posted 11 months ago

“What a wonderful service! Excellent product selection, quick postage, and brilliantly minimal packaging. Tula Dog loved ripping into it and choosing the biggest treat for her lunch! Thank you very much…I’ll be ordering again!”

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Posted 11 months ago

“Very pleased with Alfie’s birthday box, he loved all the treats”

Postman Pooch 5 star review on 29th January 2024

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Posted 11 months ago

“My dog loved her birthday surprise, beautifully packaged and great quality items.”

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Posted 1 year ago

“Great selection of treats! Fantastic value for money.”

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Posted 1 year ago

“Good website, fab cupcakes, packaged well, delivered carefully and arrived in good condition.”

Postman Pooch 5 star review on 22nd January 2024

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Posted 1 year ago

“Very good products and service”

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Posted 1 year ago

“My boy has loved all his presents. The customisability is great for fussy pets. Would definitely use Postman Pooch again.”

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Posted 1 year ago

“Great quality and speedy delivery”

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Posted 1 year ago

“I ordered an edible card for my dog. I got a ‘pawsty’ toy. He loves it but it is clearly not what I ordered. Very disappointing.”

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Posted 1 year ago

Hi Clare, really sorry to hear you received the wrong item if you had reached out to customer support we could have got the correct item sent out. We will be sending the correct item out today for you and Manuel can keep the incorrect toy we sent her. Hope that is all okay.

Posted 1 year ago

“Ordered a Birthday box for my dog really pleased with it.I bought the cornish pasty and the Greg's sausage roll and some dog treats and they came in a lovely box. Arrived quickly and would buy from Postman Pooch again.”

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,799 reviews