Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,789 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

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“Ami loved her birthday box!”

Postman Pooch 5 star review on 15th May 2024

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Posted 6 months ago

“Loved the cake. Cannot wait until Buddy can taste it. Well presented and packed Thank You Postman Pooch👍🏻”

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Posted 6 months ago

“Excellent birthday box, all the toys are fab and great quality. Arrived super fast! Thanks very much, we have a very happy birthday boy!”

Postman Pooch 5 star review on 14th May 2024

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Posted 6 months ago

“Although I was happy with the items I purchased, one birthday cake was missing. I have emailed three times and tried to make contact to ask for a refund for the missing item and had zero response. What I received was good but customer service is appealing and its put me off ordering again or recommending to anyone else. Pretty disappointing with the lack of communication. I even sent them an Instagram message. I hope they sort out their customer service.”

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Posted 6 months ago

Hello Ashleigh, Thank you for sharing your feedback with us. I apologize for the inconvenience caused by the missing cake from your order. Upon reviewing our support ticketing system, we did not find any record of this issue being reported. We are committed to resolving this matter promptly for you. Please feel free to reach out to us at support@postmanpooch.zendesk.com with your order number. Once we receive your email, we will proceed with issuing a refund for the missing cake without delay. We appreciate your understanding and look forward to resolving this issue to your satisfaction. Best regards, Customer Support Team Postman Pooch

Posted 6 months ago

“Lovely birthday 🎂 cake , my dog Riley and his brother Jasper enjoyed it very much, I also liked the personalised birthday card for my dog.”

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Posted 6 months ago

“I purchased a bespoke birthday box for Archie’s 10th birthday, he loved it! High quality, fun content! Highly recommend!”

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Posted 6 months ago

“Parcel was delivered on time and in good condition. A really nice idea and well presented. Loved by my dog. Just one of the biscuits I ordered was missing.”

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Posted 6 months ago

“The variety of gifts available for my dog was huge. We opted for the birthday box and it is great value for money; the toys are excellent quality, the treats are natural and healthy, there was a little birthday cake, candle, party hat and a birthday card! Basically a party in a box! The box itself is incredibly sturdy and looks great too and the delivery time was super-fast. Highly recommended and will definitely use again. What an excellent idea to make your dog’s day special!”

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Posted 6 months ago

“My puppy was very nervous of the toys to start with but now he loves them and he loved the treats”

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Posted 7 months ago

“Great birthday present for my mum’s doggy, good choice of toys, squeaky balls and treats. Lovely presentation and nice tough with photo of breed type and hand written note with doggy’s name on it.”

Postman Pooch 5 star review on 9th May 2024

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Posted 7 months ago

“I ordered this box for my friend's dog, Boo, for her 14th birthday. It arrived on time and in a lovely box. My friend sent me a video and was really chuffed with how the box was presented. Boo loved it.”

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Posted 7 months ago

“Thank you so much for merlins birthday cake 🎂....he and his friends are really enjoying it....it was his birthday yesterday he is 12 years old....absolutely amazing will definitely order again, and recommend to others...thanks kristoff & Merlin x”

Postman Pooch 5 star review on 7th May 2024

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Posted 7 months ago

“Birthday box was just what was ordered, delivered on time and family dog loved the cake”

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Posted 7 months ago

“Very pleased with my birthday box for my dog. He has already had the squeaky space hopper toy out of the box and loves it.”

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Posted 7 months ago

“Love Postman Pooch, I use them every year for my dog Roxy’s birthday. I’ve bought some of the treat boxes, everything is high quality would highly recommend.”

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Posted 7 months ago

“My little dog Beauty was very excited when she received her birthday box. Prices are great and there’s a range of treats and toys to choose from. I will definitely order again on Beauty’s 4th birthday next year”

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Posted 7 months ago

“Very happy can't wait for her birthday”

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Posted 7 months ago

“Our dog loved his birthday box - the excitement of waiting for us to open the box was almost too much for him! He loved the toy and the treats but his favourite was the cheesy popcorn! He carried it around everywhere with him for days before he ate it.”

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Posted 7 months ago

“Ozzy loved his birthday box!”

Postman Pooch 5 star review on 2nd May 2024

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Posted 7 months ago

“First time I used this company and I was so impressed! Really quick delivery, really lovely birthday box and toy and good value too! Will be using them again!”

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Posted 7 months ago

Postman Pooch is rated 4.8 based on 1,789 reviews