Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,795 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 16th December 2024

586

Anonymous

Anonymous // 01/01/2019

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“Just received our Christmas hamper for the new addition to the family. I just love the fact that it was addressed to 'Sock'. It was well packaged, arrived in excellent time and the contents are of the finest quality. We just can't wait until Christmas morning. The grandchildren will have to wait....Sock is the baby so she comes first! Thank you so much for your fantastic product.”

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Posted 5 years ago

“Excellent quick service, perfect condition”

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Posted 5 years ago

“Quick with despatch and easy to order.”

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Posted 5 years ago

“Lovely well arranged hampers. I put these on the floor for my dog and he picks out the toys. He absolutely loves them! I always get him these for his birthday and Christmas. I’d recommend!”

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Posted 5 years ago

“Very personal service, attentive and well informed of the product and delivery, came well packaged, on time and packed with a high standard of goodies for my very fussy Weimeraner !”

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Posted 5 years ago

“Second time using postman Pooch and disappointed ,only part of order delivered ( but charged full order ) Poor email response to query re non delivery of an item ,suggesting Royal Mail at fault and maybe I should track down my parcel ,this was suggested without any confirmation from yourselves that it had actually been despatched !! Poor customer service aftercare that needs improving ,either refund the money or at very least confirm the other part of the order was actually sent”

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Posted 5 years ago

Hi Sarah, thanks for your review. The scarfs that we sell are made by another company and they send these directly from their depot. So I can only apologise the scarf hasn't arrived yet, however you have received the box that comes directly from us as it was sent the day you ordered it. I can confirm as I did over email that scarf is in the post. We have had lots of parcels delayed and go missing so far this year, and Royal Mail is who we use to send our parcels so unfortunately once they leave our depot it is out of our control. As stated in my reply over email at 9.26am this morning I am chasing this up today to find out where it is and get the tracking info for your parcel which I will email you very shortly. Thanks Postman Pooch x

Posted 5 years ago

“A great service at a reasonable price. Lots of interesting items in the boxes.”

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Posted 5 years ago

“What a fun and great website!! Really love browsing through all the things for my boy. Really good pricing for great quality items!”

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Posted 5 years ago

“Amazing products and excellent delivery. Will definitely order again”

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Posted 5 years ago

“Nice company and great service”

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Posted 5 years ago

“This was my first order and I will definitely order again in the future, very efficient service”

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Posted 5 years ago

“Think it has a cool name.postman pooch. Addressed with your pet names .The package all comes together even if selected separately.nicely packaged .I would recommend and I received the order quickly.”

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Posted 5 years ago

“This is an excellent doggie website. So much choice. The people who run it are very friendly and helpful. Have no hesitation in using Postman Pooch again.”

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Posted 5 years ago

“Very good service and products are as advertised, I would definitely use again and tell my friends about Postman Pooch.”

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Posted 5 years ago

“I ordered the happy birthday balloon toy, and the trio of woofins. Great products clearly alot of care and effort has gone into creating them and packaging them, the only reason I haven't rated you five stars is my three huskies wolfed down the woofins in one go! I would suggest making them in different sizes to caterer to different breeds :) overall I am very pleased and have recommended you to many of my friends :)”

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Posted 5 years ago

“Brilliant company for those that love their pooches! The package arrived with my puppy’s name on which was a lovely touch and made me giggle. The contents were well packed. My little girl loved the woofin and the bacon gnosher toy was well work the money. Def recommend and will order again. I love the name of the company too - genius!”

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Posted 5 years ago

“Excellent, arrived quickly and good quality items”

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Posted 5 years ago

“Lovely gift idea x”

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Posted 5 years ago

“Postman Pooch is amazing! My furbaby loved his birthday cake and treats! Highly recommend.”

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Posted 5 years ago

“What a lovely place on line to order for your pooch and Xmas being around the corner remember your dog / cat I’m sure you will be pleased with Postman Pooch as I am :-)”

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Posted 5 years ago

Postman Pooch is rated 4.8 based on 1,795 reviews