Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,788 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,788 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

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“Our dog loves his birthday box with its assortment of treats and soft toys and delivery is always prompt. However this time we were disappointed as we received another dog’s birthday card. Fortunately our dog was oblivious (as he can’t read!!!!) but this would have been awkward if we had been sending this as a gift to another dog. Otherwise, the box was perfect.”

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Posted 3 months ago

“Excellent service and fantastic products, Willow agrees too 😁”

Postman Pooch 5 star review on 19th August 2024

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Posted 3 months ago

“Arrived on time, Dawnie loved the cake very much!”

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Posted 3 months ago

“My dog loved the cake”

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Posted 3 months ago

“She loved her cake 🎂 🥮 🍥 🥞 🧁 🍰”

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Posted 3 months ago

“Original box got lost in transit but resolved extremely quickly and box itself was perfect”

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Posted 3 months ago

“I absolutely love this idea, what a cute box! My boy loved it ♥️”

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Posted 3 months ago

“Coco was very happy with her birthday box 😊🥳🐾”

Postman Pooch 5 star review on 12th August 2024

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Posted 3 months ago

“Arrived a day late, even though I paid for 48hr postage. Sent multiple emails, received no reply. Will never use again”

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Posted 3 months ago

Hi Claire, Thank you for your feedback, and I'm sorry to hear that your experience didn't meet expectations - this is certainly not our intention. I’ve looked into our support system and wasn’t able to find any tickets from you. Could you please reach out to us at support@postmanpooch.zendesk.com We’d love the opportunity to resolve any issues for you as quickly as possible. Regarding the delivery delay, I apologise for the inconvenience. Due to the disruptions in the UK that weekend involving the riots, many parcels were unfortunately delayed, which was beyond our control. Best regards, Postman Pooch

Posted 3 months ago

“My dog says "thank you Postman Pooch". She loves this variety of treats and chews. They arrived well packaged and the delivery time was great. I shall be ordering these again.”

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Posted 4 months ago

“Fantastic service and quick delivery. We got a get well soon gift box and it was perfect for the poor dog that broke its leg.”

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Posted 4 months ago

“Fantastic natural products delivered on time and easy to place order. Only wish they were not all pilled individually within the box, would be nice if they were individually packaged, also more paper within the inside of the box would be better.”

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Posted 4 months ago

“Great delivery time, everything arrived and I had one happy puppy! Thankyou”

Postman Pooch 5 star review on 6th August 2024

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Posted 4 months ago

“Great value for money and great fun!”

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Posted 4 months ago

“I absolutely love postman pooch and so do my dogs. They loved their birthday cake. Thank you so much.”

Postman Pooch 5 star review on 5th August 2024

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Posted 4 months ago

“Excellent box of goodies. Well received”

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Posted 4 months ago

“Thank you for my order! You made my 1 year old puppy the happiest with your box of goodies and a gorgeous birthday cake with his face!”

Postman Pooch 5 star review on 4th August 2024

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Posted 4 months ago

“My daughter lives away and has 2 dogs this site is perfect for sending birthday boxes, they are lively and good value for money!”

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Posted 4 months ago

“What a wonderful box of goodies for our lovely Elsie's first birthday! She loved every one of the items in our pick-your-own birthday box, and we were able to stretch it out over several days.”

Postman Pooch 5 star review on 30th July 2024

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Posted 4 months ago

“It was an amazing experience with postman pooch to celebrate my dog birthday 😊”

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Posted 4 months ago

Postman Pooch is rated 4.8 based on 1,788 reviews