Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,799 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Postman Pooch 5 star review on 22nd January 2025

588

Anonymous

Anonymous // 01/01/2019

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“Very swift service and great customer service”

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Posted 1 year ago

“My boy had the best 16th Birthday thanks to Postman Pooch. Will definitely be recommending and using again!”

Postman Pooch 5 star review on 8th May 2023

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Posted 1 year ago

“Wonderful service as always. Mh little dog loves his birthday box.”

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Posted 1 year ago

“I’ve ordered two so far and they have both been brilliant, my dogs have loved them and they were so happy with the cupcake especially!”

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Posted 1 year ago

“Birthday cake for my 13 year old pug, he loved it.”

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Posted 1 year ago

“It was Cali's first birthday! Our office Golden Retriever! He loved the cake so much that we didn't even have time to take pictures before as the cake got ruined! However, I guess that is a good sign!! The only downside is that the picture on the cake wasn't stuck on, it was just sitting on top of the cake meaning it could just be taken off”

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Posted 1 year ago

“Good quality treats and hat for the pups, impressed with the speed of arrival as well”

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Posted 1 year ago

“My dog loved his cake Collapsable dog bowl great for in the car”

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Posted 1 year ago

“Excellent cake sent quickly”

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Posted 1 year ago

“Max enjoys his birthday boxes from Postman Pooch lovely products”

Postman Pooch 5 star review on 1st May 2023

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Posted 1 year ago

“Was super happy with my order from Postman Pooch for my dog's second birthday! Great products to choose from and great communication from the team.”

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Posted 1 year ago

“I ordered a birthday box for my boy's 2nd birthday, which was delivered perfectly and in good time. He was delighted with the box, the contents, loved his pupcake, even tolerated wearing a hat for long enough to let me take a picture. I would absolutely recommend postman pooch, I was delighted with it and so was my dog.”

Postman Pooch 5 star review on 27th April 2023

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Posted 1 year ago

“Love being able to deliver treats to my four-legged friends”

Postman Pooch 5 star review on 26th April 2023

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Posted 1 year ago

“This was my 1st time ordering of this website, my dogs absolutely loved their birthday cake biscuit and the collapsible water bowl was a beautiful gesture will definitely be ordering again from you guys”

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Posted 1 year ago

“Excellent delivery time. Package was just as stated. My frenchie enjoyed all of the products”

Postman Pooch 5 star review on 25th April 2023

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Posted 1 year ago

“It was my fur babies 5th birthday and I decided to treat her & her sisters to a birthday cake and a doggy drink! Ordering was easy & everything came very quickly! My 3 dachshunds are very fussy, with this I expected them to touch neither 😅 how wrong I was! The cake was eaten within minutes, along with the doggy drink! My youngest birthday is coming up in may, will be making another order very soon! Thank you from Bleu the birthday girl, Binky & Pixie”

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Posted 1 year ago

“Loved my Pootch Hamper ! She loved the cake”

Postman Pooch 5 star review on 22nd April 2023

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Posted 1 year ago

“Ordered cake for my one year lab, his sister, mum and auntie. It was lovely, they went mad when I took it out of the bag, comes with candle and icing for names….. and a card ! It went down in seconds, followed by a lot of floor licking. Great fun beautifully made and packaged. Made our special day complete.”

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Posted 1 year ago

“Great service and my dog loved his cake.”

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Posted 1 year ago

“I didn’t get the exact cake I ordered I got a random one with pink on it.”

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Posted 1 year ago

Hi Deborah, I've just checked your order and the cake you received is the exact same cake, the colour of the bones have just changed colour we're due to update the website this week. Other than the bone colour though it is the same cake. Sorry about that though if you email us on support@postmanpooch.zendesk.com we can give you a £5 voucher for this mishap. Hope Aiko had a great Birthday.

Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,799 reviews