Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,799 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,799 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 22nd January 2025

588

Anonymous

Anonymous // 01/01/2019

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“Sent a 'home a bone' box to my boyfriend's dog for Christmas and he absolutely loved it. Hasn't left the VHS alone once and he also hasn't managed to break it yet which is a miracle. Highly recommend. Came so quickly and beautifully packaged with a hand written note. Perfect gift for a pup!”

Postman Pooch 5 star review on 21st December 2023

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Posted 1 year ago

“Speedy delivery of exactly what I ordered and Marley loved his birthday cake. Will order him another one next year.”

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Posted 1 year ago

“Loved the box, bit disappointed in the hat......would of like a pink one! My dog loved the cakes and all the treats”

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Posted 1 year ago

“Quality products. Speedy delivery”

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Posted 1 year ago

“I am pleased with the items I received but, unfortunately like other reviewers, an item was missing from my delivery. I immediately emailed the company as it was still four working days until pooch’s birthday but six days later still no acknowledgment/ reply and birthday been and gone.”

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Posted 1 year ago

“I never got a confirmation email from the company just a tracking number from the royal mail. When i messaged the company i never got an answer back”

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Posted 1 year ago

“My dogs loved everything in the box, hesitant about the wine first but now they can't get enough of it ahha”

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Posted 1 year ago

“Good selection of toys and treats with quick delivery. Even came with a birthday candle!”

Postman Pooch 5 star review on 11th December 2023

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Posted 1 year ago

“Amazing product, ordered for my fiends pooch and they loved it. Even the packaging was awesome. Thank you so much. Going to order for my doggy too!”

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Posted 1 year ago

“Ordered and came with no issues”

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Posted 1 year ago

“Loved the selection of items to choose from to make up your own box. Our dog, who is 15 years old today absolutely loved what I had bought for him. Thank you for his birthday card you added to the box. I would recommend Postman Pooch to anyone. Delighted, thank you.”

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Posted 1 year ago

“Nice idea i guess! It looks nice for pictures on your dogs birthday, but that's about it really No clear ingredients on the website, is it for humans or gor dogs ? Tried it and the top bit taste like chocolate Also the main base is very dry Also picture print looks cheap and so thin as barely wet it and you risk ruining it , colors also bland Nice presentation with bones around the cake and the bow don't get me wrong Totally overpriced though Best thing is probably the threats that we got extra , the pooch loved it Again nice for a picture but worthwhile it ?? Probs not But something different i guess”

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Posted 1 year ago

“Great products and very good service. One item was inadvertently missing from the order, but within 24 hours it had been rectified and sent by 24 hour express delivery. The Xmas Reindeer box is lovely and the products are very good quality - i'm really looking forward to giving this to our friend's pooches for xmas :) Have already recommended the company to friends and family”

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Posted 1 year ago

“Great products at great prices and on time. Thank you.”

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Posted 1 year ago

“Very promp service and easy order”

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Posted 1 year ago

“Great box but the toy that was included didn’t last 5 minutes”

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Posted 1 year ago

“Even though there was an item missing from my order, the customer service was really quick to respond and sent the missing item immediately. I will continue with my subscription and my dog Lucky loves his natural treats”

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Posted 1 year ago

“It is average, just my dog likes more soft toys that squeak. Not bothered about raggers. You can't specify in subscription boxes. Thankyou though some things my dog liked x”

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Posted 1 year ago

“I have been trying to get a VAT receipt but the responses from the team have not been helpful as they are expecting me to use the order confirmation as a receipt but as a VAT registered company, you should have your VAt number on the receipt so we are able to claim the VAT back. I am still waiting....”

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Posted 1 year ago

“My Beautiful Black lab Ace loves all of his postman pooch boxes for his birthday & Christmas every year! Highly recommended :)”

Postman Pooch 5 star review on 27th November 2023

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Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,799 reviews