Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,795 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,795 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 16th December 2024

586

Anonymous

Anonymous // 01/01/2019

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“Fab birthday box for my dog, I always worry buying something new for him as he has a dodgy stomach but he has enjoyed and been fine with all items in this parcel. Would defo recommend.”

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Posted 4 years ago

“Loved everything I ordered”

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Posted 4 years ago

“Very happy with my purchase from Postman Pooch, my dog couldn’t wait to see what was in the box !”

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Posted 4 years ago

“Loved the arrival of my postman Pooch new dog box - the family I got it for loved it and it made them even more excited! Will definitely use the service again.”

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Posted 4 years ago

“Amazing collection of treats and toys in the birthday box - my dog absolutely loved it!”

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Posted 4 years ago

“Fantastic first birthday gift! Our puppy really enjoyed at the treats and unwrapping them herself from the dog safe packaging.”

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Posted 4 years ago

“This is the second box my dog has had. Was very pleased with both boxes. They’re good value for money. Well packaged and quick delivery. They make a lovely gift.”

Postman Pooch 5 star review on 20th October 2020

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Posted 4 years ago

“Great service! Fast delivery, high quality and all the toys and treats were well loved by the birthday boy! A very happy puppy on his birthday!”

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Posted 4 years ago

“A pawesome present for a beautiful doggy after her heart surgery. Easy to purchase at a reasonable price and beautiful when arrived. We will absolutely use again !”

Postman Pooch 5 star review on 19th October 2020

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Posted 4 years ago

“Speedy delivery and beautifully packaged!”

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Posted 4 years ago

“Ordered a birthday box for my dog Nala who is quite the toy destroyer! As usual, I left it extremely last minute but I was very pleased with the service. It came within a few days and a few before her birthday and the box was beautifully organised and had plenty of toys and treats to keep her occupied for her birthday 🥳 I would highly recommend!”

Postman Pooch 5 star review on 15th October 2020

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Posted 4 years ago

“Great customer service, product was brilliant and my dog loved everything inside. Dispatch and delivery was quick and efficient and arrived on the date expected. Will definitely be ordering from postman pooch again!”

Postman Pooch 5 star review on 12th October 2020

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Posted 4 years ago

“Built my own gift box for my Sister’s Cavapoochon, Poppy, 1st birthday. It was a huge success and loved it. Especially the cheese popcorn I added to the box!”

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Posted 4 years ago

“Haven’t received it in time !! Emailed and no response”

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Posted 4 years ago

Hi Beth, really sorry to hear you haven't received your order. On looking at our system your order was posted with Royal Mail on 1st October. I've checked our support system and we haven't received any email from you unless you have sent it to a different email address. On the order confirmation email you will have had a note at the bottom to raise any issues with orders to the following email address support@postmanpooch.zendesk.com this would raise a case in our ticket support system and any problems would be dealt with straight away. If you still haven't yet had your order please raise a ticket and we will look into this immediately for you. Thanks Postman Pooch.

Posted 4 years ago

“What an absolutely fantastic box of treats. My frug Pugston is going to be one happy boy on his 10th birthday”

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Posted 4 years ago

“Postman Pooch have been excellent. I was very impressed with the range of products available. They even made the effort to call me to let me know that something I had ordered was out of stock, but also informed me when said product would be available. 10/10 for service and value.”

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Posted 4 years ago

“This was a gift for a friend...they were very happy to receive it. The service was excellent; efficient and professional.”

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Posted 4 years ago

“My dog absolutely loved her birthday box, lots inside, really good quality and beautifully presented. Will definitely use again x”

Postman Pooch 5 star review on 5th October 2020

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Posted 4 years ago

“I ordered this box for my dogs first birthday as I was struggling to know what to get him and he absolutely loved it. The delivery arrived really quickly and was beautifully packaged. My dog loved all of the goodies within the box and especially loved the little birthday muffin. I will defiantly be ordering through postman pooch again. Thank you so much.”

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Posted 4 years ago

“Very good, my dog loved everything in her birthday box. Such a lovely treat for her. Thank you!”

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Posted 4 years ago

Postman Pooch is rated 4.8 based on 1,795 reviews