Postman Pooch Reviews

Name: Postman Pooch
Rating: 4.83

4.8 Rating 1,789 Reviews

96 %

of reviewers recommend Postman Pooch

4.8

Based on 1,789 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Postman Pooch 5 star review on 21st October 2024

585

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My GSDs gobbled up everything in the box. They especially loved the rabbit ears. Will definitely buy again.”

Helpful Report

Posted 1 year ago

“Thank you for my order. Sadly I won't be ordering again as the delivery was awful. My parcel was left, thrown in s wet field 250 yards from my front door”

Helpful Report

Posted 1 year ago

“Excellent service, second year of getting the boxes for our pooches, they’ll love them when Santa has been xx”

Helpful Report

Posted 1 year ago

“Wonderful Ted barker great price a very happy customer many thanks”

Postman Pooch 5 star review on 20th November 2023

Helpful Report

Posted 1 year ago

“Loved the snow dog toys and reindeers for my dogs Xmas boxes”

Helpful Report

Posted 1 year ago

“This is the go to for me when buying something for my fur baby. The service is beautiful and easy from beginning to end. The love and care that goes into the packing of the box is lovely. I have been buying birthday and Christmas boxes for last couple of years and always happy. I like the create your own box element too. I have just signed up to the monthly subscription boxes as really happy and wanted to share the novelty element with my dog too. Honestly I don't know who is more exited at the arrival of the box but il let daisy win as its not easy to get a 15 Yr old dog with arthritis moving buy Postman Pooch boxes are one of the things that do. Highly recommend and if you are browsing the store, their own brand carrot biscuits not to mention the mint are winners in my book (beautifully baked biscuit bones) are a must try for all pooches.”

Helpful Report

Posted 1 year ago

“My dog really loved her box, it was delivered very quickly and customer service was excellent. I would order from here again.”

Helpful Report

Posted 1 year ago

“Great products and great service”

Helpful Report

Posted 1 year ago

“Fast Delivery and customer service was brilliant, I emailed with a few questions after ordering and they came straight back to me. Will definitely be coming back for more dog goodies.”

Helpful Report

Posted 1 year ago

“Fantastic value and very speedy delivery. My pooch absolutely adored this box of natural treats. There’s plenty of variety in the box to keep him happy for weeks on end.”

Helpful Report

Posted 1 year ago

“Really impressed with my order and fast delivery.”

Postman Pooch 5 star review on 6th November 2023

Helpful Report

Posted 1 year ago

“Good products and customer service and very enjoyed by Narla.”

Postman Pooch 5 star review on 3rd November 2023

Helpful Report

Posted 1 year ago

“I ordered some treats etc for my dogs birthday but unfortunately the cheesey popcorn treat was not inside the box. I messaged Postman Pooch and they sent the treat out ASAP and apologised. I look forward to using the company again for future purchases x”

Postman Pooch 4 star review on 3rd November 2023

Helpful Report

Posted 1 year ago

Hi Lara, sorry to hear about this. I've just checked our support tickets and we replied to your support ticket on the 23rd October at 9.09am asking whether you would want a refund or if you wanted us to resend the missing item out but we had no response from you. If you could check your emails and reply to the support ticket we can rectify this for you. Thanks Postman Pooch

Posted 1 year ago

“Fantastic products, great price and arrived quickly”

Helpful Report

Posted 1 year ago

“Lovely treats. Disappointed it didn't come in the box it is displayed in on the website. There also is no menu of what each treat is, which isn't ideal for the receiver!”

Helpful Report

Posted 1 year ago

“It was best decision where to buy present for my dog's 18 birthday. Good customer service and great products. My dog love it and I'll be back in future.”

Postman Pooch 5 star review on 29th October 2023

Helpful Report

Posted 1 year ago

“The delivery was fast, but the cake was rock hard, I know it said "crunchy" on the box, but my dog really struggled to try and eat some of it. Threw it away, will remember not to order "crunchy" next time.”

Helpful Report

Posted 1 year ago

“Really great experience, from ordering to recieving. Website and payment were easy to navigate and the items arrived quickly and well packaged. I bought 3 toys and my dogs love them. They seem to be good quality and durable. They were also incredibly reasonably priced. I'll definitely be ordering from Postman Pooch again”

Helpful Report

Posted 1 year ago

“Brilliant service and lovely items. Very pleased”

Helpful Report

Posted 1 year ago

“Excellent easy to use website and brilliant communication. Thanks so much x”

Helpful Report

Posted 1 year ago

Postman Pooch is rated 4.8 based on 1,789 reviews